Fix-A-Pool, LLC

**"Avoid this company at all costs. We hired them in 2020 for a complete pool remodel, investing over $20,000. Their shoddy work resulted in: Underground cracks: Leading to potential structural issues. Falling tiles: A safety hazard and an eyesore. Exorbitant water bills: Due to poor installation and leaks. Four years later, we were forced to hire another reputable pool company to rectify their mistakes, incurring an additional $15,000 in expenses. When we contacted them about these issues, they refused to take responsibility or offer any resolution. Their business practices are unacceptable.

Fix-a-Pool did extraordinary work resurfacing my pool, and I would highly recommend them for anyone looking for pool repair or resurfacing from a professional, dependable company.

Fix a pool offers a frictionless pool replaster and tile experence. The crews were quick, efficient, and highly skilled. They cleaned up the job through each step. Leonard was very informative, and responded quickly to all questions. Their material was quality, prices are fair and competitive. Strongly recommended.

I dont necessarily like writing reviews but, this one warrants my time. This a company I had high hopes for and they absolutely delivered! Leonard is a great owner that does what owners should do, "Be Available" After 45 years and retiring for the Building Trades, I know goods hands when I see them. The men who worked on resurfacing my deck and cleaning the tiles did a very good job considering the pool is roughly 45 years old with some concrete damage. Whenever I had a question, a comment or suggestion Leonard was available to discuss it. and was even willing to step and think outside the box, to go that extra mile to make us happy!! Its hard to find that kind of work ethic these days. I am very pleased with the results! Your pool may need just a little attention but, these are the guys for the big jobs as well and what they accomplished with my pool is just a great example of skill, workmanship and experience and all at a great price! These are the guys you want working for you. Well done Fix A Pool !!

Leonard and his team did a wonderful job. With the exception of a minor misunderstanding on the color selection which we ended up paying for as an upgrade, everything was smooth sailing. Leonard was in contact with us when his crew would be showing up. I didn't need to be home as long as I provided access to the back yard. Leonard inspected every step of the process. We asked for a modification to our spa, which was easily accommodated. From start to finish, and due to weather and scheduling; the project was complete within three weeks. My pool looks beautiful! I would absolutely recommend.

On time, kept all of their promises, fantastic finish with the best guarantee in the industry. You wont find anyone today doing a better job at the low price they offer.

Fix-A-Pools did an awesome job! Leonard came to my residence and gave me an estimate to replaster my pool surface. Based on his knowledge and experience. we entered into a contract for the pool replaster. Leonard and/or his crew showed up on time and ready to work. I had to readjust the replaster schedule as I was having my patio deck resurfaced. Leonard made the adjustment to the schedule with no problem. Leonard always returned my phone calls or texts in a timely manner which made for continued communication during the project. All in all it was a great experience with no problems, The pool looks fantastic all thanks to Fix-A-Pool. I wholeheartedly endorse them for your pool replaster.

You will not regret your decision to go with Fix A Pool! Maybe one of the best decisions you make. I say this because the are the real deal. They don't make promises they can't or won't keep, and they keep the promises made. Leonard (Owner) has his hands and touch on everything to ensure you have a wonderful experience. From the demolition crew to the tile masters, the deck crew, etc. it all turned out fantastic. Their price may at first seem high, but when placed side by side with other contractors, the were very fair in pricing AND with the best warranty in the business. Add to this they deliver some of the best craftsmanship and professionalism in the business, and you have Fix A Pool. I would give anyone my personal recommendation and allow anyone to see my pool which I am so proud of. With Leonard, Kelley, Ashley,.. you will not go wrong! They are simply the best Vegas has to offer in pool refinishing. True professionals.

I was sold immediately after Kelly shared his knowledge on replastering. Once I signed the contract, the entire process was managed and coordinated perfectly by Leonard and Ashley. The quality of workmanship was beyond my expectations as each crew arrived on schedule and completed their tasks of chipping, repairing and resurfacing. After meeting with three other contractors, I am 100% convinced I made the right choice with Fix-A-Pool. I will highly recommend them to any and all of my friends.

Leonard and his team we great to work with and did a fabulous job. The pool and new waterline tile look amazing.

The owner worked with me very closely to ensure that I truly understood the depth and level of work being required to fix my pool. A couple of $1,000 more than I anticipated but I'm satisfied with the work. Overall a wonderful experience by honest hard-working people. Lawrence easy to speak to and very knowledgeable about the work needing to be done. I highly recommend this company for any kind of rework on your pool.

They did a great job even to the point of re-doing things voluntarily when the job lead didn't like what the tile team had done. Our pool looks amazing now.

Be sure you have the time available. Some parts of the process can have long waiting period. For example; the type of cement used needs time for curing. I know Leonard will give you a great finished pool.

VERY PROFESSIONALS. GOOD WORK FROM THE START TO THE END.

Renovation of our 20 year old pool started Feb 1st, Old plaster and coping removed. New coping, tile and plaster installed. Finished pool was filled with new water First week of April. Owner, Leonard Nell was on hand to start the job. He was present for some of the on-going work and was the last person to touch-up finish. Work was staged according to plan submitted. Work areas were cleaned properly at the end of each phase. Street and entry were left clean each time. Payments were made at each stage as agreed. Finished job looks great. We are satisfied with the quality of the completed job.

We called them after driving by a billboard advertisement. One owner came out to bid on our project. He was extremely knowledgeable, helped make final decisions, and overall was very easy to talk to. When we hired fix-a-pool the second owner of the company ran the crews and was the point of contact. He was also knowledgeable and helped us through every step of the process. I recommend any pool owner looking to resurface their pool must have a little patience with the supply chain and labor force, and try to not change the scope of work once they start. We decided to add a larger rock/slide grotto fixture which put our project behind (but SO worth the wait). The BEST part about Fix-a-pool, is you are a customer for life. When I was ready to heat my jacuzzi the first time, fix-a-pool showed up to help me start it up. When I did not run it for 5 months, and I called for a refresh, they answered and walked me through the process. To me, there is no other company that I would consider giving my business to. They were the best find money could buy and I know they will take care of us for years to come.

I got a few estimates to have my pool re plastered and no one was more professional and skilled as the guys from Fix a Pool. From Kelley the gentleman that came and did the estimate. He was so knowledgeable to the product that Fix a Pool was offering. It blew the other competitors out of the water. You will not get a better warranty from any other company. The owner Leonard came out to the house and met with me during the process of the re plastering of the pool. The guys on the crew were great. One guy that came out the day before the plastering of the pool doing the prep worked all day and I didn’t see him take a single break. From the communication to always being on time and the mastery of the plaster. Thank you to everyone at Fix a Pool.

Work was contracted to be complete in one month. it took four months. work was quality work, the pool looks great. they ruined about 1/2 of our drip system and covered it up with dirt. we had to have our gardener redo it at a cost of $625.00. we are still fighting over two extra jobs, one was quoted at $200.00, and he is billing us $1200.00 and the other was in install 60 pieces go tile and he is billing us $1125.99 and it took 2 hours. seems a rip-off to us.

My name is Larry. I used Fix-A-Pool. In hindsight it was a huge mistake. I am 75 so I have had a lot of years to make a lot of mistakes. Using Fix-A-Pool was one of the bigger and more costly mistakes I have made. I thought I was doing everything right. I got four estimates. I checked out the reviews and complaints. I still ended up with Fix-A-Pool. Big mistake. Something I did not do is check with friends and neighbors. I should have. Two neighbors subsequently told me about pool companies that they have used with very good experiences. Please, please, please do not make the same mistake I did using Fix-A-Pool.

responds to questions and concerns

They were easy to work with. They did a complete sandblast and resurface of the in ground pool. The finished work was excellent.

Very responsive and helpful.

Need to have cracks in the deck repaired and repainted. I was told it would be a 2-week job. The job took 6 weeks tripled the time promised and the work they did was botched. It has been a year and I now have cracks again and the paint used was a bit water-resistant and has water stains. Not worth the amount of money I paid.

Very prompt and professional service for our required repair. Would highly recommend this company.

If you are looking for an excellent pool contractor who specializes in pool remodel and repair, Fix-a-Pool is the right contractor. We had a very unique pool remodel project that required some creativity, including adding a new paver deck adjacent to the pool. Leonard (the owner) had a vision for our pool that far exceeded our expectations. While the project took longer than we anticipated, it was well worth the wait. Leonard has an exceptional team of pool repair craftsman. They were all very professional and great to work with! We highly recommend Fix-a-Pool!!