Airpads Inc

I signed a 2-year agreement with Airpads starting October 1, 2016. The first year everything was fine. Rental disbursements were sent on time and communication was great. Unfortunately, things began to go south February of this year. First, I was told that instead of being paid on the 5th of every month, like the contract stated, I would be paid on the 15th. I was disappointed that Airpads made this unilateral decision to alter the terms of the contract without any discussion. I didn’t make any complaints because I had been happy with their service up that point. A couple weeks later I received an email stating they are altering my payment agreement, which would pay me less money. The email said it was effective the next month. I told them I did not agree to this and even spoke to the CEO, Anthony Leonardo. I made it clear I wanted to stick to our agreement on the contract and there was no benefit for me to take less money. He said he would get back to me. I didn’t hear back from him (this would be a reoccurring theme). The next month my payment was substantially less. I contacted Airpads several times saying I had not agreed to take a pay cut and that I wanted to continue to be paid the monthly rate that was agreed to on our contract. This is when they stopped responding to my emails. I would send about 2-3 emails a week asking when I would be paid in full and would only receive a response about a twice a month. All Airpads responses would disregard my questions/concerns and tell me that I had already been paid or that they would “look into it”. During this same time period I my monthly payments started showing up towards the very end of the month, not on the 15th. This cycle of being paid at the end of the month, not being paid the full amount, and no one responding to my emails went on for a few months. There is an agreement in our contract that allows either party to terminate immediately if there is a breech. Because it is 100% clear that Airpads violated our contract many times, I could have walked away and left with the burden of relocating all their customers. Even though I had an awful experience, I am not a spiteful person and understand that they are a struggling company, so I still gave them 60 days’ notice. I advised them that I would finish at the end of our 2-year contract October 2018. The CEO, Anthony Leonardo, personally responded to me and agreed it would be best for us to part at that time. Unfortunately, Airpads took this opportunity to screw me again. Fast forward to Thanksgiving, I have switched management companies and Airdpads still refuses to pay me the rent they collected from my property in September. I continue to email them 2-3 times a week and occasionally get an email back saying they are “looking into it” and if they do get around to paying me they will charge relocation costs that they ineptly booked with the full knowledge that I was already leaving. At this point I have no other recourse than to pursue legal action. Unfortunately, the 3k+ they owe me will be about the cost of legal fees. I have email documentation and bank statements to support every claim I have made in this review. I would not like for anyone to go through this same experience so If you would like to hear more about it feel free to reach out and I can elaborate.