Gibson Air Conditioning Co LLC

No follow thru. I had to call them to find out when they were coming for my summer checkup. I then got "We were just about to call you". Yeah. And the check is in the mail.

Gibson Air Conditioning Co LLC

Gibson Air, did a very good job !
They were prompt and thorough on installation.
Left nothing undone, stayed here the entire day to make sure everything was completed.
Wasn't like they forgot something and had to come back the next day(wasn't anything like that going on).
Had a sufficient crew to ensure that the job was completed in one day.
Made sure they had a complete list of parts when they came.
Inventoried to make sure everything was there, before they started the job.
Stuck to the original quote price, didn't try to revise anything on it.
There was a number of months between the quote and the installation, because I had gotten several quotes over a period of 2 months.

My rental house A/C unit quit on a Tuesday in the middle of August. After a botched repair that wasted two days by a previous contractor, a Gibson serviceman arrived on Friday. Unfortunately, he struggled for two more days without success. He said he needed a part that he could not get till Monday. By now my tenant had gone without air conditioning for seven days. Then finally, one of the managers came late Monday afternoon and got it running within an hour. Huh? Anyway, I have to give credit to Gibson for finally getting the 20 year old unit back into service. Hopefully it will last a few more years. They were recommended by a friend and I would use them again.

Everything went fine. He had a great helpful attitude.

GIBSON AIR was great. They deserve a B for all categories. They are pretty good compared to everyone else.

Excellent. Very professional, welcomed questions and explained all problems. Very clean and friendly. Will use again.

All went very well. Made the appointment and they came out within a week. Conner arrived at our door at the earliest part of the time window we expected. He went to work and found no problems with our equiptment. He was at our home for about 30 minutes. Conner was a very nice young man, answered all my questions, as he went about his various tasks. I do plan to have Gibson back in the fall to check the furnace function. Overall a very good experience. With all the heating and air companies in the Las Vegas area competing for business I can recomemnd Gibson over all others that we have used in the past.

Every other year (by different companies) I was given recommendations for small routine maintenance, but none given this time, which sort of worries me.

The service tech arrived on time, happy, friendly and very knowledgeable. Performed the work with explanations of everything that he was doing and why. Explained in detail what repairs might be needed in the future and why.

When I called to make the apt. for A/C service, I was also told about the combination service they had which would service my A/C now, and my heater in the winter. This combination service saved me a lot of money! When the service tech came out, he was polite and honest. He explained what he did to each unit, what needed to be replaced soon, and what needed to be replaced at some point in the future (a season or two). I had the same tech come out to do the added repair and he was again very prompt, honest and polite. He said that they would send me a reminder card when it was time to schedule the apt. to have the heater serviced.

The installation of the A/C was great but with part of that we were suppose to get a energy efficient rebate. It has been almost a year to get this done. We called them monthly and got continues excuses for why they could not come out.

I was satisfied with the service of Gibson Air. This company was quick to respond to my needs and cleaned up behind themselves very well leaving no mess. It is uncommon to have service as good as Gibson Air offered.

Company responded very quickly. Service was great, and price was reasonable. I would highly recommend them!

I have been doing business with Gibson for about two years and I have a contract that I pay which includes two inspections per year. I find the people at Gibson to be professional and clean with their work. They do not try to up-sell me on anything. After the work is done, I receive a report as to the condition of the unit. I am very satisfied with Gibson and will continue to use their services.

Gibson Air responded to my call in a timely manner. During the heatwave here, they managed to get my new unit installed very fast. They were hard workers and they knew what they were doing. I have had no problems whatsoever with the new unit.