Owner operated. No subs. Cost is determined by the job. No travel charges. No service charges. Extra charge for after hours service may apply. License #060418. Do not contact through email.
Description of Work: They have been working for us for some time.
Rating Category
Rating out of 5
Yes, I recommend this pro
$285
Carolyn M.
07/2009
1.0
roofing
 + -1 more
I bought the house in June 2008. The house was 13 years old and had sat unoccupied for 3 years. A professional and personal inspection revealed that there had been no roof leaks. As a precautionary measure, I hired Desert Rose Roofing to seal seams in the flat roof and correct anything that appeared to be deteriorating. I signed a 2 year Guarantee that stated that they were not responsible for interior damage due to leakage. I now understand why they have customers sign this waiver. Since their patch/upgrade work was done, the roof has leaked with every single rainstorm. Areas in ceilings in three separate rooms, carpeting, and a hardwood floor are ruined and need to be repaired. Mr. Gutierrez or his sons came out when I called him after a rain storm to repair the damage in a reasonable amount of time but it continues to leak in different places. I requested half of the $5,000. back that I paid him to cover the cost of the interior repairs but Mr. Gutierrez told me that they would come out to fix any roof leaks, but again, they were not responsible for the interior damage, per the waiver. Although I have a year left on the Guarantee, I now fix the roof myself with tar. It did not leak prior to the patch/upgrade and I am very disappointed, and considerably poorer, with Desert Rose Roofing's work. My only recommendation is to steer clear of this company.
Description of Work: I hired Desert Rose Roofing do a patch and upgrade on my roof as a precautionary measure after I had bought a house that had been unoccupied for 3 years. The roof had not leaked prior to his service.
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Service Categories
Roofing
FAQ
Desert Rose Roofing & Construction Co is currently rated 3 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Desert Rose Roofing & Construction Co accepts the following forms of payment: Check
Yes, Desert Rose Roofing & Construction Co offers free project estimates.
No, Desert Rose Roofing & Construction Co does not offer eco-friendly accreditations.
No, Desert Rose Roofing & Construction Co does not offer a senior discount.
Yes, Desert Rose Roofing & Construction Co offers emergency services.
No, Desert Rose Roofing & Construction Co does not offer warranties.
Desert Rose Roofing & Construction Co offers the following services: Roofing including flat roofs.