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Wagner Mechanical, Inc.

septic tank company, generator service, heating & cooling contractor,

About us

Wagner has been serving the Albuquerque Metro area since 1928. Wagner is your solution for all your Air Conditioning, Heating, Plumbing and Electrical needs. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. Give us a call today so we can answer all of your questions. Satisfaction guaranteed! Please see our reviews!

Business highlights

97 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8799 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
responsiveness
4.8
Showing 276-300 of 799 reviews

Dawn A.
08/2023
5.0
I appreciated the range of systems and pricing available plus financing available. The team was very knowledgeable and professional. When they were finished, they thoroughly explained everything and cleaned up everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$15,000

Howard C.
08/2023
5.0
I know ompanys are short handed, waiting for a repair man 9 days in summer. They did lend us a small unit, was greatful for that. Hope they can staff more people for quicker repairs. The techs were polite and efficient. Let hope this 3 year Old unit has no more problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Clinton W.
08/2023
5.0
Excellent company. I've been fixing up my home for 10+ years and have had my fair share of horrible contractors, terrible service and poor quality of work. WAGNER has restored my faith. Quality work, excellent communication, fair prices and they actually show up when they say they will. I will definitely give them my business in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

DAVID M.
08/2023
5.0
Every employee is courteous and customer oriented. The after-hours phone operator was not able/not permitted to suggest any emergency shut off procedure. A call from a tech could have alleviated a lot of my panic. However, my worst fears did not happen. Repair man Dylan was efficient and patient with my questions. Company decision for him to leave some work for the warranty crew, but Dylan explained everything to my satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

George j L.
08/2023
5.0
Prompt, efficient, friendly

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

ROGER J.
08/2023
5.0
Adam diagnosed a clogged condensation line in my 8-year old AC unit and quickly cleared it. As always, the Wagner technicians are the experts and willing to explain in layman's terms exactly what is required. I have used and strongly recommend Wagner Mechanical electricians and HVAC technicians for many years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$24,700

Jean H.
08/2023
4.5
We have used Wagner for years for several projects both large and small. Their work is always stellar and thorough. Today was no different. We were just having our AC serviced as a proactive event. Our technician, Jayden, was up on our hot roof for over an hour doing a thorough inspection and maintenance of our two units. He explained everything to us and left our units in great shape! Wagner is expensive but worth it. This is truly a case of getting what you pay for. =)

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$200

Jo S.
08/2023
4.0
Victor was the tech who came to our rescue. At 93 mom thought the ac had a problem. Wagner came two weeks AFTER my call. When Victor came however he was excellent technically & thoroughly! I gave Wagner a less than 5 star rating because of their costs. I was happy to pay for the service call & the needed parts. BUT, every time I call I end up paying a minimum of $1000.! Excessive for parts.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$106,700

Carole K.
08/2023
5.0
I had an emergency. My toilet was leaking water all over my floor. I also had company here from Michigan,my daughter and 3 grandkids. Thank heaven they are in their 20's, and one a teenager, so they understood, plus I only have one bathroom! I called Wagner early in the morning, and they were so helpful. They arrived at the time they said they would, and they were so courteous! They had it fixed so fast I couldn't believe it. They are definitely my "go to" people from now on. Thank you Wagner, you helped us have the best time for my 71 birthday! I will be calling you for sure the next time something happens. Great company, great workers. THANK YOU!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ernie A.
08/2023
5.0
Robert is a professional technician. It is rewarding to have him show up at your door. This man explained everything and provided information that we needed . We have had so many poor experiences in the past. Thank you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pamela S.
07/2023
5.0
I have been a customer of Wagner Mechanical for over 18 years. Because of their excellent customer service and mechanical skills I would highly recommend them to anyone. Thank you to the following individuals from the installation team - Levi (electrical supervisor), Blake Story and Ronnie (installation technicians), Dennis and Mike (electricians)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cheryl E.
07/2023
5.0
I highly recommend the Wagner team, especially Jose, They are professional, knowledgeable, hard working, efficient and respectful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dana N.
07/2023
5.0
Do yo numerous repairs needed. I decided to replace my unit.That was a Monday.They had the equipment in stock .But couldnâ t install it until Friday.It was 102 outside 99 inside. The new unit worked great Saturday,,Sunday and Monday.Tuesday morning I came downstairs. I thought is was warm.I checked the thermostat it was blank the unit was not working at all. I called Wagner they said they would send someone out Wednesday. Again it was 99 degrees inside.Mike and Dennis came. One of them was checking the breaker box. I heard a pop at the wall. I asked is that the problem.they said they didnâ t know..They called the home office and said they need an electrician. 30 minutes later two electricians showed up. They looked at everything.I told him about the chi box popping. He unscrewed the lid it popped again.Bare wire was touching the metal box.They fixed it .Checked everything else. All the workers have been courteous and provided. I really think the company needs more employees. I called July 6 the appointment I was given was the 13.They called the 13 are scheduled for the 17th.To me that is a long time to wait at 99 degrees. Today it was fixed promptly and will hopefully stay fixed. I would recommend Wagner but be prepared to wait. I realize itâ s their busiest time of year and we had a heat wave. I would stay in a hotel but I was waiting for repair men to show up.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro
$15,000

Jerri H.
07/2023
5.0
Top notch people. From the customer service in the office support team to the people in the field... CLASS ACT! I would absolutely refer any of my friends or family to Wagner Mechanical. I think the loyalty program is perfect for anyone interested in maintaining their home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$69

Joseph K.
07/2023
5.0
Entire process I always felt like my best interest was in mind. Just did a refrigerated air conversion with Wagner and am more than impressed. Phillip and Joey did a fantastic job on the mechanical side of the install, staying for almost 12 hours working non-stop to make sure the job was finished. Julian and Francisco, on the electrical side of the house, also was very impressive and made sure they included me in all decisions. Lastly, after some troubleshooting needed to happen, the supervisor Blake and Daniel Gossett's team went through the whole system with a fine tooth comb until we finally got everything working in tip top shape. The responsiveness was unparalleled when dealing with the troubleshooting after the install. All is well now and I am enjoying a beautiful new 2-stage AC unit. Will use Wagner for EVERY job that I can in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathryn C.
07/2023
5.0
We have been using Wagner for 20 years and have never had a bad experience with them. The guy who comes, whoever it is, is very knowledgeable about what they are doing. So glad Wagner is in business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Steven L.
07/2023
5.0
Jesus, the technician was great. He was knowledgeable, efficient and courteous. I rated slightly lower on customer service because we were initially scheduled for Friday, then Monday, and finally Tuesday. I know, however, that this is a very busy time of year for them...just don't promise and then not deliver.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$74

Brenda S.
07/2023
5.0
Excellent job. Technion was very good at his job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Randall B.
07/2023
5.0
My Wagner Mechanical technician was Barney Gallegos. He was professional, prompt and very knowledgeable about replacing my toilet. He took the extra time to explain to me the best toilet for my bathroom and how he could make the toilet tank fit closer to the wall. I am very pleased with my whole experience with Wagner Mechanical and I recommend them whole-heartedly.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Crystal P.
07/2023
5.0
Barney did an excellent job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John D.
07/2023
5.0
The customer service was outstanding. Kept me informed of when the tech would be arriving. The technician was very professional and knowledgeable. I highly recommend Wagner Mechanical.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$90

Mary R.
07/2023
5.0
All techs are great, friendly . We love our mini splits ! Thanks Wagner!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Evan F.
07/2023
5.0
Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Francisco A.
07/2023
5.0
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Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$650

James L.
07/2023
5.0
Had a bidet toilet installed to replace our outdated toilet. I always use Wagner for various services, and their plumbing team was just as excellent as the other teams. Very professional, incredibly thorough, and highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$642

Contact information

7900 Jacs Lane North East, Albuquerque, NM 87113

http://www.wagnermechanical.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
87824
Trade License Locale
NM
Trade License Expiration
11/30/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

septic tank company,
generator service,
heating & cooling contractor,
home remodeling contractor,
electrician,
water softener installer,
water heater installer,
handyman service,
drain cleaning company,
plumber

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: Closed

Wagner Mechanical, Inc. accepts the following forms of payment: CreditCard
No, Wagner Mechanical, Inc. does not offer free project estimates.
No, Wagner Mechanical, Inc. does not offer eco-friendly accreditations.
No, Wagner Mechanical, Inc. does not offer a senior discount.
Yes, Wagner Mechanical, Inc. offers emergency services.
No, Wagner Mechanical, Inc. does not offer warranties.

Contact information

7900 Jacs Lane North East, Albuquerque, NM 87113

http://www.wagnermechanical.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
Closed