Adrian was on time, pleasant, and professional. He diagnosed the problem quickly and efficiently. Showed me how he could tell from a rusted bolt that the toilet was leaking underneath. After he fixed my immediate problem with the leak into the garage, and left, I noticed that my other 2 toilets had rusted bolts, and made an appointment for him to return, It was a good thing I did, or I would have had the other upstairs toilet eventually leak into my kitchen! Adrian showed me how the toilets were improperly installed by the builder, leaving grout and DUCT TAPE where the wax ring was to create a seal. This of course, led to a leak on all the toilets, which would have eventually have caused a huge problem. I was very happy with the service provided, and if I have any more problems in the future I would ask for him again.

Great.  After he located the problem he opened up the duct work, reattached the insulation, secured the duct work and sealed it.
Before leaving he tested the return air and confirmed it was working. 

They fixed it promptly, graciously. I was surprised that they came out.

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I would use them in the future.

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Excellent.  Showed up on time and spent 8 hours installing furnace and air conditioner. Gabe, who oversaw the project and was in solid communication with me prior to the job, did an excellent job.  As i requested he customized the ability of my evaporative cooler to interface with my air conditioner so no special steps had to be taken to switch between them.  I always felt well-informed and costs and work requirements were very transparent.  I have used their services for the last two years and have never been disappointed in the work.

It went very well.

They were great. They didn't charge. They came out twice for different issues on my water heater and didn't charge me anything, they got it to work.

Technician shut down heater and activated cooler.  Also installed new digital thermostat.  He was prompt and called before arriving which was appreciated.

The technician arrived on time and went right into troubleshooting the problem with my furnace. He quickly diagnosed the problem, replaced the part and moved to troubleshoot the second issue which had to do with my AC unit. Once again he quickly found out what the problem was, made the needed repair and got my unit running again quickly. Mr. Mario was very professional, knowledgeable and even gave me a few tips to help me run my unit efficiently. I definitely will call this company for maintenance of my unit and future repairs,

They installed the sprayer and hose in five minutes and noticed my faucet had a slight leak. They took the faucet apart and fixed it.They were both professional, intelligent and friendly. I had forgotten what my faucet used to be like! Like brand new now!

I was dealing with Ken Cole "Service Technician" which at the beginning was very responsive.  After getting three bids from different companies I decided that Albuquerque Plumbing Heating & Cooling will be the company.  After many calls, new bids, etc., the agreement was that the installation will be on 05-30-14.  Ken agrees on the phone that the warranty will cover the labor for a full three years on both the water heater and the AC relocation.  On May 28th (Wednesday) as I did not have the new proposal showing the warranty on the labor (3 years) I contacted Ken by phone and did not get any return calls so I called the office number and requested the person answering the phone that if and when she would spoke with Ken, I would appreciate a return call from him as I was a little worry (the installation was in two days) and upset with his follow up.  On Thursday I finally spoke with Ken which at that time told me that he made a mistake and that the 3 years warranty for the labor on both units was not accepted by the service manager, I told him that I was disappointed but that due to the time constraint to go ahead with the installation the next day.  At that time Ken said that it would not be possible for him to do the installation as he did not had time to rent a crane to move the AC.  So he ended the conversation saying that on Monday (06-02-14) someone from his office will call me to reschedule the installation.  On Monday morning I received a call telling me that the next available install day would be Friday 06-13-14, after over a month of negotiations I felt that this company should not have my business.   On the same day as I was frustrated, unhappy and upset.  I contacted one of the other companies and did the installation on 06-06-14.

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Rated quality "B" because initial installation was faulty. But, they re-installed and followed up with City inspector at no added cost.  System now working properly and passed City inspection.  The person who installed furnace  incorrectly no longer works for this company.  I was not please about the problems encountered, but have been very pleased that they stand behind their work and have corrected all problems, at not added cost.  I will continue to use them for future plumbing and heating repairs.

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job done right.  left everything clean when complete.

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He explained to me how to use it and prevent it from freezing up again. He got it back up and running for me.

They are excellent, wonderful, and thorough.  Their prices were right.

Using Albuquerque Plumbing, Heating & Cooling was a great experience.  Living in Minneapolis, I had to find competent contractors to repair busted pipes for my sister's home in Albuquerque.  I first contacted Albuquerque Plumbing and was greeted by Angel.  She was very pleasant, knowledgeable and patient with all my questions.  A very good impression with first contact to the company.  Another company I called, the first contact acted like "Thank goodness it's Friday" and I am out of here in a half hour.  Angel offered to have Justin, a technician, to talked to me.  The other company said a tech would call me on Monday andnever did. Justin was alo very nice, patient and knowledgeable.  I learned a l;ot from him.  Mike Ford (Mr. Mike) was in charged of repairing the pipes throughout the ho;use and was very thorough.  He explained everything to me, found the water heater was way passed its prime and was out of code.  He noticed the bath tub fixtures nededed replacement and I wanted to replace the faucets in bathroom and kitchen.  No problem.  He also informed me about the irrigation value was not working.  Mike returned my calls and was very accommodating.  If I didn't have Mike explain everything to me, I wouldn't have known what questions to ask the other company to compare to.  The other company withouty coming in the home quoted me a price.  He said he wanted my business.  I took him through and showed him the heater, asked him about the fixtures which he wouldn't have told me about in either the water heater or fixtures.  When the quotes came in Albuquerque Plumbing was somewhat higher.  I called Mike and told him I really wanted to work with him but the price was higher then the other company.  Mike and owner matche the price.  Mike Ford is a total asset to Albuquerquer Plumbing, Heating and Cooling.  I wish this company was here in Minneapolis.  Thanks Albuquerque Plumbing and Mike Ford.

They originally quoted me $89.90 over the phone. It took them an hour and a half to turn it on and I ended up being charged more. I felt I was overcharged and it took them longer then needed.

Unfortunately, a couple days before the technician arrived, my water
heater started clanking.  I ended up having to replace it since I had
just purchased the home and apparently, it hadn't been maintained well. 
The technician performed the rest of the service and deducted an
appropriate amount from my water heater replacement service.  The
technician was great - personable, knowledgeable and willing to explain
every bit of every process.  He wasn't in a hurry to just "get it
done".  This was a quality service from a quality company and my first
time using a plumber in Albuquerque.  I still use this company and always request the same technician.