Top Line Appliance Center

This is for the location in wall. maybe I should have dressed better when I went in, but I was treated like something you would find on the bottom of your shoe. The one sales person pointed me in the back of the store when I told her what kind of range I currently had. She never asked what kind I was looking for how much I wanted to spend but I walked around the store 4 about 10 minutes. when I came up to the front again ,another woman asked me did I see anything and I explained to her "while there was nobody here to help me, I needed a certain size and a certain color and her comment was I could go online and look. Isn't that what a salesperson's job is for? in addition I told her I wanted to buy a grill. She never asked me how much I wanted to spend. l I told her I only wanted to spend about $800 on the oven, she never asked me that I had,I had to volunteer it. If she had asked me about the grill, instead of saying "we only carry Weber", (I think that was the branch I mention I'm so upset I can't even remember the exact brand), and dismissing me she would have found out that I was willing to pay up to $2,500 for an outdoor grill set up. I always tried to buy local businesses even though sometimes they're a little more expensive. There's plenty of small appliance stores that I can just pop into, and I'm sure they'll happy to have my business. they also had a beautiful refrigerator that had front cabinets on.when I asked her if they made them in different sizes. instead of encouraging customers to purchase purchase something it was like will they don't come with front doors you have to get them yourself. When I asked her where, it was het answer that made me just leave" there were plenty in the phone book". Although she did give me a name finally, I guess it was a look I gave her, it was just the worst experience I think I've ever had in a store. the salesperson made it very difficult to support small businesses. I guess I should have worn something other than jeans and a t-shirt. I would like to see what response the store has

Great. Nice things delivered on time.

Very well, appliances were delivered when expected. Our salesperson Bea at the Wall location was knowledgeable, helpful and quick to respond to all of my questions.

Dave responded within hours of request for evaluation of site. Brought references and Insurance proofs. Followed up with quote within 01 day. Responded to multiple email and phone inquiries within hours of contact. Signed contract after Homeowner reviewing other Contractors and prices. Set installation date . Arrived on time as promised, with assurance that entire installation would be completed within 01 day. Skilled and efficient 04-man crew installed interior units, with full cleanup as they worked. Completed entire installation including exterior wall mounting of unit, Homeowner instruction and performance testing within nine hours on site. Units run quietly and well as heat pumps and no reason to presume won't work equally well as individual cooling units. Sole snafu was electrician installed 30-amp fuses in exterior box and units require 25. Issue by Electrical Inspector in town and remedied immediately by Contractor. A non-issue oversight error.

from contact to completion was very fast and price matched the sale price of a leading compete tor. It was a great experience for us.

It was a very positive experience shopping with them.

When we were looking for appliances, Top Line was recommended to us. We dealt with Adam who was very professional and informative. We purchased our appliances there. When we had a question or needed specs for the appliances, Adam answered our questions quickly and either by email or phone. I would recommend Top LIne to anyone looking for new appliances. We had a terrific experience with them and Adam went above and beyond our expectations.

Very responsive. They matched competitor's website price. Stored my purchases until my kitchen renovation was done.

from start to finish, a pleasure to work with them. the appointment was scheduled very quickly, someone came to measure the space we had available as it was going to be a very tight fit, and when the workers came they were extremely neat and careful in moving the old and new appliances around the house.

Very well love the work and the people doing the installation were excellent