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STERLING ENVIRONMENTAL SERVICES
Electrical Baseboard or Wall Heater - Repair, Excavation - Major Grading or Resloping, Central A/C - Install,
About us
Sterling Environmental offers a full line of tank and environmental services to meet all of your industrial, commercial, and residential needs. With our unparalleled experience and know-how, Sterling can offer you options that others simply can not. Sterling Environmental is certified by the NJDEP for Underground Storage Tank (UST) closure, the installation of entire UST systems, tank testing, subsurface evaluation, and as a corrosion specialist.
Business highlights
25 years of experience
Services we offer
Removal of underground and above-ground oil tanks. Tank installation. Contaminated soil remediation. Tank testing and soil testing. Tank location and site investigation services. Environmental consulting. Excavating and demolition services.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.773 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 7% | ||
| 1% | ||
| 0% | ||
| 5% |
Showing 26-50 of 73 reviews
Mari T.
Aug 2018
I was alarmed to find a sinkhole in my yard and then to discover it was caused by an old abandoned septic tank I never knew was there. I didn't know what type of company would handle such a thing and began to panic after several excavators and landscapers said no, we don't do that. Then I found Sterling, and Donald immediately put my mind at ease. After a quick phone call, I sent a few photos and he was able to give me an extremely reasonable quote and have his foreman come out to look it over. I spoke with Alexa and Linda in the office to set up a date and they were both very helpful and professional. The crew arrived on time and couldn't have been nicer. One guy even took it upon himself to put caution tape around my flowering bushes (he likes the hummingbirds and butterflies too!). It turned out the tank was concrete instead of metal and that made it harder to deal with -- it couldn't be removed so it had to be broken up and filled in instead. But the crew took it in stride and got the job done well before the end of the day and had the township inspector approve it. They also handled all the inspection paperwork, which was a really nice plus. The fee they charge is surprisingly low for all the work they do. I can't recommend them highly enough. If only they did interiors I'd hire them for all my remodeling needs! :-)
Roger K.
Jun 2018
Great. The scan done by the buyer indicated 2 areas. One was indicated as a 500 gallon oil tank previously abandoned. The other area was much smaller. We assumed it was a small piece of metal or a tool. Oil tank turned out to be 1500 gallons and the other item was a crushed old water tank. They didn't charge me that much more due to the size of the oil tank and charged me a small fee for the water tank. I knew possible costs upfront.
John S.
May 2018
Everything went off without a hitch! From the initial response to my request for an estimate, to the last shovel of dirt. The office staff and workers were courteous, professional, and responsive. I highly recommend them.
Harvey W.
Apr 2018
Absolutely great. The price was very fair. My tank was decommissioned 30 years ago. The top was cut off and it was filled with sand. The team arrived on time. They did their best to do the least damage to my lawn and nearby bushes. I had a few extras to pay for because of contaminated water and sand but they kept this to a minimum. The team leaders explained everything they were doing and why as they went along. They had a good rapport with the inspector which helped the whole job go smoothly.
Bill S.
Oct 2017
Super! Very professional office staff handled all paper work by email and accepted credit card by phone. They warned me that there would be an oil odor in my basement for a few days, but it would clear up. They arranged township permit and inspection. They scheduled the work so the inspection could be done while they were still here. They removed the oil and tank without spilling a drop, neatly patched the floor and walls where pipes and legs had been, and then waited for the inspector. A few days later, I received email containing receipts for the inspection, disposal of the oil, and disposal of the tank. I wish thast every job were done as well!
Nnaemeka A.
Sep 2017
On the day of the excavation. Donalds crew arrives in 2 pieces. The excavation truck is apparently a few hours away. Well his crew foreman bring the wrong type of saw blade and it takes forever the cut the tank open (Saw blade breaks multiple times). They take the tank, fill the gaping hole in my yard. They take samples and i don't hear from them for another few weeks. At this point i found out the oil tank leaked, my soil is contaminated, and i have to remediate. I eventually hire a better, much more professional and courteous excavation firm. I wasn't going to put up with rude Donald and his clown army who quoted me >$8000 for remediation. This new firm completes the work and provides a NJ certification for a fraction, i mean a fraction of what Donald quoted. So 2 years later, i get an email or a call from Donald asking me to pay him for his soil samples, which we never used. (New firm, had to take their own samples and send to state lab for testing). I inform Donald, i wasn't the owner during the time i was buying and politely provide him the attorney's contacts for the home owner. Another year goes by, i don't hear anything, and i assume its all settled. Well 2weeks ago, i receive another email demanding for a the same bill (I told you these guys were jokers). Long story short, run from these guys. Do not hire, don't make contact, Run the **** away from Sterling. Its not worth the headache, the rudeness from Donald (knows nothing about customer service despite his know-it-all demeanor), or invoices 3years after you thought you'd seen the last of them.
Response from STERLING ENVIRONMENTAL SERVICES
"Mr. [Member Name Removed], I apologize if you feel your job was not completed as we promised. Linda, Gino & I always explain the entire process prior to us starting the job. Our customer's satisfaction is our #1 concern. It is true, we did, and do normally come to the job with at least two vehicles, the dump truck pulling the excavator and the support truck with the needed tools. We did bring the appropriate equipment and we completed your tank removal seamlessly in one day as indicated. We did use the appropriate saw blades, the blades never last and are replaced as needed. This process is how we cut open every tank. Again the tank removal and municipal inspections were completed that day (our crew departed your site prior to 4:30) as we indicated so I don't understand your complaint with regards to our cutting of the tank? The fact that the tank had corrosion holes in it, and was failed by the municipal inspector is unfortunate but we have no control over that. I notified you the day the tank was removed verbally and in writing via email that the tank failed. We collected the appropriate four soil samples. We informed you that the samples field screened above the limits. You authorized the laboratory analysis of the soil samples, and we invoiced you ($392.00) that day for the four samples. I contacted you with the sample results 10 days later as promised verbally and via email. It was unfortunate that the analytical results confirmed our field findings that your soil was contaminated with fuel oil above the New Jersey Department of Environmental Protection (NJDEP) cleanup criteria. I don't understand why you feel you do not need to pay your bill. Just because you did not pay your bill, does not mean that we are not going to continue to invoice you. The invoice is two years past due, so I would appreciate it if you would pay your bill. I was never personally at your site, so I believe you have your facts wrong when you quote "Donald shows up with an attitude". I or my employees do not yell or have attitudes with our customers. My crews are professional, thoroughly trained, and go above and beyond to complete the job with limited disturbance to the property. We did make a big gaping hole in your yard, I believe that is the only way to get the oil tank out of the ground. As you can see from all of the other reviews, we do care about customer service. Customer service is our number one priority. But, we are obligated to follow the law and the NJDEP's criteria. I cannot bend the rules based on pressure from a customer. I always make it a point to be upfront, honest, and open with our customers. I apologize if you feel this makes me rude. I immediately (same day) sent you a proposal to perform the remediation or cleanup. I understand that you hired another contractor to perform the remediation. I hope it went well for you. Thank you, Donald Ciccaglione Sterling Environmental Services, LLC SterlingEnviro.com Phone: 973-343-6716 Fax: 973-343-6718"
Richard C.
Aug 2017
Great service. Job was a little complicated since there was limited exit from the basement. Sterling Environmental cut open the tank, removed the sludge, cut the now empty tank into small pieces for removal. Very efficient, no mess, clean and quick with great pricing.
Lisa C.
Jun 2017
No problems
Michael L.
May 2017
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Kathryn M.
May 2017
I was a pure pleasure dealing with Sterling Environmental Services from start to finish. My first contact was with Linda, who answered the phone and transferred my call to Donald. He explained the process in detail and gave me an overview of the charges. We set up an appointment for Gino to come out and inspect the site. He took time to examine it and sit down with us, explained the process and the charges. Some were "flat rate" and others would depend on what the workers found during the removal process. (Suggestion: ask whoever comes out for a ballpark estimate of things like number of drums most likely needed for contaminated waste removal. Be aware that if your tank is foam filled, you will also incur the fee for non-contaminated waste removal. The base rate for tank removal really just covers the time and labor involved in the actual tank removal; the other aspects of the removal are additional.) Once we signed the contract and sent in the deposit, Sterling took care of everything. They arranged to have the utility companies come and mark their lines; obtained the permits and no parking signs (These are separate charges - Sterling pays them and you reimburse Sterling. The actual fees here depend on your town.); coordinated with the town inspector so that all necessary inspections occurred on the day of the removal before the job could be finished; arranged with the town to have the water shut off and then turned back on as needed (This is not necessary with every job, but we needed it because of the location of our water line.) Mike and his team (Arley, Nacho, and Diego) arrived on time (8:00 A.M.) and began work immediately. They took great care in removing our plants, put them aside, and then replaced them at the end of the job. They took great care to protect all areas - our driveway, lawn, and sprinkler system - so that nothing would be damaged. Unexpectedly, our tank was partially under our porch, which necessitated their working very carefully in order to complete all aspects of the job without damage to the tank or our porch. They did so with great effort and not a single complaint or mishap. They also were extremely careful so that we lost only one piece of our path instead of two or three. All work was completed and the entire area was returned to its original appearance by 3:30 P.M. The men cleaned up the entire area beautifully. My husband was able to water the grass and plants as soon as they left. The communication from and with Linda in the office was always courteous, prompt, and accurate. Everyone we dealt with in any way is a wonderful advertisement for Sterling. We are completely satisfied with the job they did and highly recommend this company to anyone in need of similar services.
Pat M.
Dec 2016
We were 100% satisfied
Davis O.
Aug 2016
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Ron S.
Jul 2016
Sterling Environmental did a great job throughout the entire process of having our foam filled oil tank removed. They clearly explained each step in the process. The office staff did a great job keeping us update on delays caused by the town. Once everything was cleared with the town removal was painless. We would definitely recommend Sterling Environmental.
John H.
Jun 2016
unknown
James B.
Jun 2016
Work was very efficient. There were delays getting the historic district permit but Sterling finally got Jersey City to come thru. Office staff very pleasant in working out all the details. I was advised of additional required charges for permits and police coverage and having no parking signs installed for their vehicles to have room. All worked out well. Sterling handled all details. Paid half Sterling charge as deposit and balance when job was finish. Given itemized receipt at end of job. Job cost about a third of some other estimates. Their efficiency, know how and having the right equipment enabled them to keep their labor costs to a minimum. The site supervisor was friendly and informative. Also the tank had no leaks. A great blessing.
David T.
May 2016
unknown
Kurt S.
May 2016
unknown
Kirk M.
Apr 2016
unknown
Davis O.
Apr 2016
From the very start of the business negotiations to having my closure letter on time. Everything was perfect! In our negotiations we thought it would of been an oil tank and to our surprise it ended up being a septic tank.(GREAT NEWS!) Really recommend this company if you need to excavate.
Tara S.
Apr 2016
Sterling was so helpful and professional. They came and removed everything carefully and promptly. After the inspection by the town was completed, they came and removed everything. The cost was $750 for the 275 Gallon AST removal and $125 for the Permit Procurement. I chose Sterling over the other company because of its great Angie's List reviews and was extremely pleased. Thank you everyone at Sterling Environmental Services!!!!
Gordon S.
Feb 2016
unknown
Kathryn M.
Oct 2015
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Eric M.
Oct 2015
The Sterling Environmental team was top notch from the first phone call. I needed to have a previously abandoned oil tank removed prior to selling my home. Among the estimates I received for this job, Sterling was the most responsive and competitively priced. Gino was on site within a day to assess the job and provide an estimate (this was the Friday of Labor Day Weekend). As soon as the contract was signed, Sterling managed all necessary paperwork and permits from Metuchen Township and was back on site within two business days of the permit grant. The three man crew arrived on time at 9:30am and the tank was removed by 12:30pm.They were all professional, experienced, and took extra care to contain the excavation. Once the town inspector cleared the removal late that afternoon the hole in the driveway was filled, the site was cleaned, and the tank and contaminated fill were appropriately disposed. During the entire process the administrative staff at Sterling was accessible, responsive, and sent me all documentation by email so I could forward to my attorney to keep the home sale on time. I highly recommend Sterling Environmental.
Deborah P.
Apr 2015
Great. They cleaned the tank out then cut it up and pulled everything out my basement window. Cleaned up any residual. They came early in the morning and were done before noon. Great job. I even allowed them to put a sign on my lawn to advertise the company. Would definitely recommend this company.
REYHANA S.
Apr 2015
Hands down this is one of the best service providers that I've encountered. Gino, who visited our home twice to discuss the 550-gallon underground oil tank removal gave us all the details and made both my husband and I feel comfortable to move forward with Sterling. On the day of the job, the workers showed up promptly and was extremely professional. Our tank was removed in a matter of hours; I couldn't believe how fast and efficient these guys were. They hauled the tank away and my driveway was filled with and everything was cleared away without any issues. Linda at the office was great to deal with as well; my paperwork was emailed within days. Too bad there isn't an A plus grade, because you all deserve it!!
Licensing
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FAQ
STERLING ENVIRONMENTAL SERVICES is currently rated 4.7 overall out of 5.
STERLING ENVIRONMENTAL SERVICES accepts the following forms of payment: CreditCard
Yes, STERLING ENVIRONMENTAL SERVICES offers free project estimates.
No, STERLING ENVIRONMENTAL SERVICES does not offer eco-friendly accreditations.
No, STERLING ENVIRONMENTAL SERVICES does not offer a senior discount.
No, STERLING ENVIRONMENTAL SERVICES does not offer emergency services.
No, STERLING ENVIRONMENTAL SERVICES does not offer warranties.