With Angi since July 2012
Business Highlights
24/7 Service Offered
Emergency Services OfferedProjects
New HVAC System
HVAC Companies
Orderly installation—When the hook-up process requires us to come inside your residence, we’ll wear shoe booties to shield your carpet from mud. We’ll also arrange drop cloths surrounding the installation area to keep your floors shielded from debris during the process.
High-quality service—Our specialists are NATE-certified. This shows they’ve gone through in-depth schooling to earn the most desirable technical certification in the business.
Attention to the little things—We’ll complete an installation worksheet throughout the process to double-check each individual little thing is handled. We’ll also make sure everything is cooling appropriately and is up to local guidelines before we leave. Once installation is completed, we’ll make sure you comprehend how to operate your new thermostat and AC.
Constant communication—We’ll tell you how the process is progressing and when you can anticipate us to be wrapped up.
View projectAmenities
Free Estimates
Yes
Warranties
No
Emergency Service
Yes
Eco-Friendly Accreditations
No
Licensing
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-19 of 19 reviews
Robin B.
07/12/2018
They are expensive, but they do a very good job. I will recommend them and use them, again.
Description of Work
Heating & A/C Estimate
Category
heating & air conditioning/hvac
Service Provider Response
[Member Name Removed], thank you for your business and this wonderful review. We really appreciate it!Charlie C.
09/25/2017
Great. No issues. The Technician was very thorough and made sure the job was done right even though he had to come back the following week with the right equipment. It was much appreciated.
Description of Work
air duct cleaning
Category
heating & air conditioning/hvac, air duct cleaning
Service Provider Response
Thank you for taking the time to mention your satisfaction with our services!Sharon S.
06/15/2016
Austin O.
03/07/2016
unknown
Description of Work
We have been using them for years. We have a maintenance plan with them for winter/heating and summer/air conditioning. Not sure about the price being good or bad because we have nothing to compare it to. But the technicians work is always good and professional. Would recommend them.
Category
heating & air conditioning/hvac
Service Provider Response
We have truly appreciated your business over the years and appreciate your recommendation. We look forward to continue working with you!bill R.
10/15/2015
Darrell M.
06/30/2015
unknown
Description of Work
Spring Maintenance; including thorough cleaning of A/C Compressors.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with the work that was provided and we appreciate your business!Mitchell K.
06/25/2015
Charles B.
04/30/2015
stacey E.
03/11/2015
AtmosTemp (Berlin) is very professional. They arrived within the pre-determined appointment window and they gave me a call 10 minutes before the truck pulled up, so that I was prepared for the visit. They were tidy and cleaned up the work area before leaving. I have also used Atmostemp over the last 10 years for regular semi-annual heater/air conditioning maintenance and I have never been disappointed. The staff is very knowledgeable and they make an effort to look up (and apply) part warranties in order to save money whenever something breaks. They also installed a new heating/air conditioning system for me in 2007 at a reasonable price.
Description of Work
AtmosTemp cleaned the duct work in my 2 story house and applied an extra anti-microbial cleaning agent. I recently had mold remediation work done in my basement and the mold contractor recommended that I get the ducts cleaned immediately after to prevent the spread of any mold spores that may be lingering in the ducts - to the 1st and 2nd floors of my home.
Category
heating & air conditioning/hvac, air duct cleaning
Service Provider Response
Thank you for taking the time to write this outstanding review. It's great to know how happy your are with the work we provided. Please let us know if there is anything else we can do. We sincerely appreciate your post.Robert O.
02/16/2015
They are very efficient. Two years ago they put in a new system for you. The guys put in one day and came back the next day to fine tune it until he thought everything was good. They were very thorough in what they did. The service has always been excellent.
Description of Work
I used Atmostemp Service Experts to service the heater.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Service Experts and appreciate your business!Steve Z.
10/31/2014
the technician was on time,. He was polite and professional. There were no issues with our heater, I have used them in the past and will use them again.
Description of Work
yearly heater maintenance was performed
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Service Experts and appreciate your business!Ludwig P.
09/20/2014
I have been using them about 12 years. They seem to have well qualified technicians. The units I have are about 26 years old and they are still working well. I hold them responsible for keeping it working well. If I have any questions or problems, I call them up and they are very responsive. Typically, we schedule an appointment for twice a year. They come out for about an hour to look over the units. In addition to the contract price, you may need to spend money to replace a part.
Description of Work
They come out twice a year to maintain my air conditioning and furnace. I have a contract with them.
Category
heating & air conditioning/hvac, plumbing, air duct cleaning
Service Provider Response
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Service Experts and appreciate your business!David W.
07/18/2014
unknown
Description of Work
Removal of old HVAC and gas hot water heater and installation of an all new Lenox Gas Heater and Lenox AC and Bradford White Gas Hot water heater.
Category
heating & air conditioning/hvac, plumbing, water heater repair
Service Provider Response
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Service Experts and appreciate your business!Jeffrey G.
04/15/2014
The technician arrive on time, but began to upsell me on a new complete system as soon as he walked in the front door without even looking at my existing system. I understand that technicians are encouraged to upsell and they are probably incentivized on it but dont insult the customer's intelligence by upselling without looking at the existing system. As soon as we went downstairs to the furnace. I asked the technician to run me through what he does to clean the furnace and he ran me through everything as he did it. And here's where things went further downhill. The technician drilled a hole in the flu and inserted a CO2 monitor probe. He said he was measuring carbon monoxide (CO). After a couple minutes, he appeared concerned at the readings and immediately said I need to shut down the system and open the windows to the house. Being a master-degreed Mechanical Engineer, I asked for more details. He proceeded to say that my CO readings were well above allowable limits in the flu gas and that I needed to immediately replace the system. I asked him if I could look at his meter, he said yes, and I noticed that the engineering units on the meter was PPM of CO2...not CO!! I challenged him that, and he just said "well, CO2 an CO go hand-in-hand." I then proceeded to tell him that I took some grad courses on combustion and I know that combustion exhaust gases contain lots of gases, but I needed to see more proof that the levels were too high to operate the system. After 20 minutes of debate, I gave in and asked that he get a salesman to my house immediately so that I could talk to someone a little more intelligent. I waited a couple hours for the salesperson to arrive, and he spent no time examining the existing system and he went right into quoting a new system. I couldn't get him out of the door fast enough. Long story short is that I'm not a high-maintenance customer and I understand how difficult it is to run a services business...but I didn't appreciate the experience overall. There was zero value add to have an annual service contract, so I immediately canceled and signed on with another HVAC contractor. Terrible experience and luckily I'm technically savvy...my wife would have been raked over the coals.
Description of Work
Simple preventative maintenance on a gas furnace and air conditioner
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for your feedback.Your experience is troubling so I am escalating this directly to our General Manager, who would like to talk directly with you. In order to promptly address your concerns, please provide your contact information to Patti, our Customer Relations Specialist, by email at Patricia.Gilmore@ServiceExperts.com or by phone at 855-301-2206. Customer service is extremely important to us and we are committed to 100% satisfaction.Robert O.
07/23/2013
George came out and measured and showed us several different options. He suggested not going with the zoning at the time since the new high efficient system may help the temperature difference between the two floors. He said it could be added at any time, but if we did not need it why spend the extra money. Scott and Mike came out at the appointed time and installed the new system in one day. It worked great; however, I still felt it needed to be zoned. George came back with Tim and they checked out everything that would be needed. Scott, Mike and Tim came back and installed the dampers and ran the wiring for the sensor to our bedroom. Tim came back the next day and continued to adjust the system to get the air flow to the optimum level. They all did a very professional job and we are very happy with the results. Just for the record, the firm name is Atmostemp, a Service Experts company.
Description of Work
installed a whole new heating and air conditioning system and zoned the whole system
Category
heating & air conditioning/hvac
bill R.
06/26/2013
Phone
Address
215 Old Egg Harbor Rd Ste B
West Berlin, NJ 08091
Service Categories
Other Information
Services offered
Covid-19 update
We are actively performing full services. We are taking additional precautions to protect our customers.
We are following all COVID-19 (Coronavirus) public safety guidelines and adjusting our business practices as needed to ensure customer and employee wellbeing.
Health & Safety Measures
Please call for more details.
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.
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