Founded 1986 • With Angi since February 2008
Service Provider Response
Dear [Member Name Removed], Our satisfied customers are the most important to us and this situation should not take place. We are juggling a few projects at the same time so sometimes it might take longer than expected. However, communication is the key and we address that. Also, I am not sure who could be rude since that's not practiced by our workers ever. My apology and it will be definitely discussed at our next meeting. Marcin our project manager, did take care of this project to the homeowner's satisfaction providing credit as well. I apologize for our workers and we will do all possible to prevent that in the future. Kind Regards, AgaService Provider Response
Dear [Member Name Removed], we had only one phone call from you and something went wrong with scheduling. We would certainly appreciate your calling us back instead of immediate bad review for missing one appointment. As you may check we are helping many homeowners with high satisfaction records. Our customers are extremely important to us and we're scheduling as soon as possible to accommodate small service calls or big projects. We do appreciate as customers have understanding busy days are sometimes overwhelming as we are trying to help many homeowners. With all respect and hope, we will be able to help you in the future.Service Provider Response
[Member Name Removed], It has been a pleasure working with you. Enjoy your new kitchen and bathroom. As you might think of any other home improvement project we will be here. Thank you again!Service Provider Response
I am so disappointed to hear about your unfortunate experience. That was truly not our intention. No questions ask we should of inform you ahead of time if the person is sick and not available to keep the appointment. I do hope you don't judge the entire company by this one experience. We really appreciate your feedback as we strive to create positive customer connection. Feel free to reach out to me directly. If you ever have any question or comment or if there is anything we can do to help remedy your experience. With all respect Business Coordinator,Service Provider Response
Pleasure working with you. Consider us for any other home improvement project. Thank you for your business.Service Provider Response
Something went horribly wrong here since we love those kind of projects [Member Name Removed]. Unfortunately, I don't see any additional calls from you and the first one must be somehow omitted. Human error that's all what I see happened here. Please do not go by your one experience since we really value our customers and quality workmanship. Kind Regards,Service Provider Response
Thank you very much for your business. Please call us for any other project you might have.Angi Certified
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Angi Certified
2022 Super Service Award
Offers Coupon
For over 25 years the Storione family has been consistently redefining home improvements as a true family business. Our commitment is quality products and quality installations to provide customer with a lifetime of performance from our products. We are not general contractors and we specialize in only windows, doors and siding and we have it down to a science. As we move forward and always staying on the cutting edge out missions is to minimize you homes energy consumption through high performance windows, siding and doors. We feel that is our duty to do our part for our environment to create a better future for everyone. Â
Angi Certified
We would love to talk to you today! We are happy to repair/maintain any fixture you bought and had installed by us. **We do not repair/maintain anything that was installed by a previous company.** We are an award-winning exterior home remodeling company, and Lawrenceville Home Improvement has been serving Mercer County homes with high quality products and craftsmanship since 1952. See our website for more information. www.LawrencevilleHomeImp.com Â