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Ken's Appliance & Repair

appliance repair

About us

NO FREE ESTIMATES... NO INSTALLATIONS....NO HOOD OR VENT REPAIR OR REPLACEMENTS With over 25 years of experience and training that I bring to your home to repair your appliances, we are here for all your appliance needs. From service and repairs no project is too large or too small. Give Ken's Appliance & Repair a call today to schedule an appointment with regard to your project needs. We are quick to diagnose and repair your appliance. NO FREE ESTIMATES... NO INSTALLATIONS....NO HOOD OR VENT REPAIR OR REPLACEMENTS

Business highlights

17 years of trusted experience

Reviews

4.1578 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
7%
3
2%
2
3%
1
12%


Rating CategoryRating out of 5
quality
4.2
value
4.0
responsiveness
4.2
Showing 501-525 of 578 reviews

Allen B.
06/2013
5.0
Gentleman was couteous,quick and had part ready and in and running

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$150

Jennifer C.
06/2013
N/A
Ken called immediately after I submitted the request, came in the next day, diagnosed the problem with my dishwasher; although I finally decided rather to buy a new one instead of repair it, I can still tell Ken is very skillful and experienced in appliance repair and would like to recommend.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$60

Brenda S.
06/2013
N/A
Prompt, almost immediate response to our service request. Knowledgeable assessment, problem solved. Dishwasher is back in service.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$69

Joe W.
06/2013
N/A
Ken arrived exactly on time, quickly assessed the needed repairs and called out to find the needed parts through his contacts. Unfortunately, the microwave/stove unit was 27 years old and the parts were not available. Nonetheless, I would recommend Ken for his promptness, knowledge, and professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$65

Alexsis S.
06/2013
N/A
Very pleased with the repair of my Viking Range; he found the problem and repaired the oven. Ken advised that he will have to order the parts to repair the two burners on the top left side of the stove. The igniters to them have to be replaced. I will follow up with him early next week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Earline A.
06/2013
N/A
Ken came out the next day after the call. He determined the problem with the stove and stated he needed to order parts. He ordered the parts, they came in the next day and Ken came back the following day and completed the project. Ken was very professional and did a wonderful job and quickly. I would definitely recommend them to all my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

nicola h.
05/2013
N/A
Called right away, came the next day as promised and repaired on the spot (after cost was given)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Malcolm A.
05/2013
N/A
Quick to respond, was on time for for the appointment and was unable to fix the issue so I bought a new one.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jiryih T.
05/2013
N/A
quick response and effective. i had to call back to check on price after repair though since i am a landlord and was not at the service location.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$175

Bill B.
05/2013
N/A
Came when he said he would; called before hand as he said he would. Was neat, fixed our refrigerator, was friendly and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Robert G.
05/2013
N/A
Prompt, came at the time he said he would come. Called back right away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$149

Irwin H.
05/2013
N/A
Was on time, professional and did not do work that was not required

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$65

John C.
04/2013
N/A
responded quickly, performed the task efficiently. I would certainly call upon him again

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$375

Henry n Evelyn W.
04/2013
N/A
Kenny only pressed the reset button but did not even know how to repair the disposal. Instead, he told me the motor was shot and I need to replace the whole unit. I called up the manufacturer and followed their instructions (which are also on the website) and fixed it myself in 5 mins. Kenny only accepts cash which I paid because I thought he knew what he was talking about. I called him to dispute the payment. He just hung up on me. This guy did not know how to troubleshoot my common household garbage disposal. He is dishonest and completely rude once you expose him. STAY AWAY!

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$55

chris b.
03/2013
N/A
was helpful and nice, had the replacement part required on his one and only visit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$180

Kathi G.
03/2013
N/A
Ken is awesome! He came on time, determined the problem, went to the store and fixed my dryer in ONE day. Even though it was snowing, Ken kept his commitment. My dryer works like its brand new when Its over 10 years old! When anything breaks in house, I'm calling Ken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

Jules D.
03/2013
N/A
Very responsive and great work.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Mary Beth V.
02/2013
N/A
Ken was excellent unfortunately machine could not be repaired. I was disappointed that I still had to pay a service fee.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
5.0

Yes, I recommend this pro

Gina H.
02/2013
N/A
Ken was very professional and courteous and he responded very quickly to my request. I will hire this company again for future projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

58 Highview Avenue, Totowa, NJ 07512


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

No, Ken's Appliance & Repair does not offer free project estimates.
No, Ken's Appliance & Repair does not offer eco-friendly accreditations.
No, Ken's Appliance & Repair does not offer a senior discount.
No, Ken's Appliance & Repair does not offer emergency services.
No, Ken's Appliance & Repair does not offer warranties.

Contact information

58 Highview Avenue, Totowa, NJ 07512


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed