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Ken's Appliance & Repair

appliance repair

About us

NO FREE ESTIMATES... NO INSTALLATIONS....NO HOOD OR VENT REPAIR OR REPLACEMENTS With over 25 years of experience and training that I bring to your home to repair your appliances, we are here for all your appliance needs. From service and repairs no project is too large or too small. Give Ken's Appliance & Repair a call today to schedule an appointment with regard to your project needs. We are quick to diagnose and repair your appliance. NO FREE ESTIMATES... NO INSTALLATIONS....NO HOOD OR VENT REPAIR OR REPLACEMENTS

Business highlights

17 years of trusted experience

Reviews

4.1578 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
7%
3
2%
2
3%
1
12%


Rating CategoryRating out of 5
quality
4.2
value
4.0
responsiveness
4.2
Showing 476-500 of 578 reviews

Robert T.
08/2013
5.0
Ken was very prompt to call me and schedule an appt. the same day. Friendly, courteous, and professional, he explained the problem with my washer and saved me the expense of having to purchase a new appliance. I would highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$185

Sharon d.
08/2013
5.0
Ken called back immediately and came over the very next day to fix my dryer. Very helpful.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Daniel R.
08/2013
5.0
I spoke with Ken around 4:00 on Sunday August 13th 2013. I could not believe that he made himself available on a Sunday, he was able to come over and fix the problem that afternoon. I was great he saved me a ton of money in lost groceries.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$320

Betty B.
08/2013
4.5
Ken was very reliable; kept his appointments and showed up prepared. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$465

Matt K.
08/2013
5.0
After an issue with my dishwasher in a rental unit I own, I received a call from Ken within minutes of my on-line request (which was on a Sunday). Ken touched base with the Tenant and made an appointment to repair my dishwasher. Once there, Ken called me to let me know that it wasn't worth the cost of fixing so only charged me a minimal amount for his time. I appreciated his honesty and professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Allen G.
07/2013
5.0
He called the prior day as well as the morning of my appointment to confirm that he was leaving and that I would be at home. He was friendly, and professional. He gave me an honest appraisal of the condition of my 20 plus years old clothes dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Michael T.
07/2013
5.0
Ken was great. I would highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Roy A.
07/2013
5.0
Ken is the best! Although he was unable to fix my microwave, he showed up on time, gave me an actual time for an appointment (not a 4 hour window like Samsung repair needed). He even came back in the evening the second time so I didn't have to miss any more work. A true gentleman who knows the value of customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$185

Laura G.
07/2013
5.0
Friendly and efficient service. Ken fixed the drain pump on our Maytag machine in less than 15 minutes. We highly recommend Ken!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

Andrea B.
07/2013
5.0
Ken was very nice and made himself available almost immediately because our fridge was not working and he didn't want us to be out of commission over the weekend. He also called over the weekend to make sure it was working well!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$360

Jorge M.
07/2013
0.5
The tech. Came checked the washer and charged me 60 dollars to come and see what was the problem. To fix the washer he was going to charge me 175 that was including the initial 60. I think it was too much for the piece he had to change. Also i did not expect to have him not charge me to come and give me an estimate but 60 dollars for 15 minutes of his time. He makes more money in 15 minutes than what i make in an hour on overtime. Not worth it.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
2.0


Mario S.
07/2013
4.5
Ken did a good job. He got my old fridge working. He charged me what he said he would. It wasn't cheap, but it was on the fair side. Nothing went wrong, and I was satisfied with the experience.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Tom B.
07/2013
5.0
Repaired a noisy, older fridge. Wasn't sure if I would repair it or replace it. he repaired it for the basic fee - very fair. Quick. Neat. nice guy, too

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$79

lee l.
07/2013
4.5
POLITE, KNEW WHAT HE WAS DOING AND DID IT. NO FUSS NO MUSS.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro
$249

meg i.
07/2013
4.5
I called on Saturday night because my refrigerator was not cold. He said he would come the next day at 11:30 am and he was prompt, knowledgeable and fixed the appliance right then and there. Will definitely call again if I have another appliance repair need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David C.
07/2013
5.0
Priced right, showed up on time and very nice

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Miguel G.
07/2013
5.0
I submitted my request after 10 pm, and Ken called me first thing in the morning. He sent someone to repair my washer the next day. The repair man was polite and very efficient. He installed the part within a few minutes, and I was back up and running! I would hire them again, and highly recommend this company to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$195

Susan B.
07/2013
5.0
I called at 5:00 PM on the Friday of July 4th long weekend and Ken called back within minutes. He came out at 8:30 AM the next day - the Saturday of the long weekend. He had my dryer fixed within a 1/2 hour. WONDERFUL guy and very competent! I would HIGHLY recommend him!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Malka I.
07/2013
5.0
Quick service, fixed my oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

58 Highview Avenue, Totowa, NJ 07512


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

No, Ken's Appliance & Repair does not offer free project estimates.
No, Ken's Appliance & Repair does not offer eco-friendly accreditations.
No, Ken's Appliance & Repair does not offer a senior discount.
No, Ken's Appliance & Repair does not offer emergency services.
No, Ken's Appliance & Repair does not offer warranties.

Contact information

58 Highview Avenue, Totowa, NJ 07512


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed