AJ Perri

"Very happy to hear that Matt took such great care of you! At A.J. Perri, Customer Satisfaction is our number one goal... We look forward to serving your heating, cooling and plumbing needs in the future."

"Wonderful to hear you are pleased with the service you received from A.J. Perri! We take great pride in achieving your satisfaction! We look forward to serving your cooling, heating and plumbing needs again in the future."

"It is our pleasure to have been able to serve your cooling and heating needs. A.J. Perri takes great pride in our ability to exceed customer expectations... from shoe covers to 24/7 availability. We look forward to serving your heating, cooling and plumbing needs again in the future."

"We are disappointed to learn that our policy regarding our sales presentation did not meet with your expectations. It is our goal provide every potential customer with a very thorough and complete presentation of all the options available to them when considering new heating/cooling equipment and indoor air quality products for their home. We also take great pride in providing our customers with significant value based upon our products and installation services, not to mention customer service before and following the sale. It is unfortunate that we were not able to accommodate your situation, however, it has been our experience that having both persons present allows all questions and concerns to be kicked around and addressed during the sales process rather than during or following installation when it may be too late."

"We are always happy to hear from customers pleased with the service provided by A.J. Perri. A.J. Perri does take great pride in being available to our customers 365 days a year; available when you need us most. It is also our goal to hire technicians who are experts in their field as well as persons who put our customers at ease with their presence in their homes... we hire people we would want to service our own homes. We look forward to serving your heating, cooling and plumbimg needs again in the futrue. Thank you!"

"We are sorry to learn or your disappointment with your recent A.J. Perri experience. We regret that our pricing did not meet with your expectations. When we quote a repair, it is our intention that it is a complete solution to the issue at hand. As such, it is our goal to provide our customers with significant value based upon our products and services, not to mention customer service before and following the sale. We aim to gain customers for life, but realize that we may not be able to compete (pricing) in every arena with smaller, less customer service oriented businesses. Thank you"

"We are very pleased to hear of your satisfaction with A.J. Perri... We do take great pride in the quality of our staff - from the Customer Service Representatives answering the phones and scheduling your service to the Technicians responsible for making repairs at your home and ensuring your complete satisfaction with the job at hand. We look forward to serving your plumbing, heating and cooling needs in the future."

"We regret that our pricing did not meet with your expectations. It is our goal to provide our customers with significant value based upon our products and services, not to mention customer service before and following the sale. We aim to gain customers for life, but realize that we may not be able to compete (pricing) in every arena with smaller, less customer service oriented businesses. Thank you"

"Thank you for providing the address at which work was completed so that we could address your concern… We regret that our pricing did not meet with your expectations. It is our goal to provide our customers with significant value based upon our products and services, not to mention customer service before and following the sale. We aim to gain customers for life, but realize that we may not be able to compete (pricing) in every arena with smaller, less customer service oriented businesses. We are very sorry to learn of your disappointment with our sales representative. It is not our intention to ever make our potential customers feel pressured or uncomfortable with any of our representatives. At A.J. Perri we take great pride in our reputation for stellar customer service, fairness and overall customer satisfaction from scheduling and sales and to installation and service. We do appreciate your comments so that we might address areas of improvement in the presentation of the salesman who visited your home. As recently discussed, we appreciate the opportunity to schedule another sales person to meet with you regarding your heating/cooling needs. If there is anything more you would like to discuss in this matter do not hesitate to contact our offices – 732.982.8700. Thank you."

"It is our pleasure to have been able to address the sewer problem at your home. It is especially rewarding to hear you were satisfied with the work performed by our crew in replacing your sewer system. Thank you for your patronage!"

"We are sorry to learn of your disappointment with our sales representative. It is not our intention to ever make our potential customers feel pressured by or uncomfortable with any of our representatives. At A.J. Perri we take great pride in our reputation for stellar customer service, fairness and overall customer satisfaction from scheduling and sales and to installation and service. We do appreciate your comments so that we might address areas of improvement in the presentation of the salesman who visited your home. If there is anything more you would like to discuss in this matter do not hesitate to contact our offices – 732.982.8700. Thank you."

"We are very happy to hear you were pleased with the service you received from A.J. Perri. It is our number one goal to ensure the satisfaction of our customers! We look forward to serving your plumbing, heating and cooling needs again in the future. Thank you"

"We were sorry to learn of your dissatisfaction from your recent posting on Angie’s List. While we understand your frustration regarding the failed inspections, unfortunately, there are instances where installations don’t meet the critical eye of certain inspectors or our installation team inadvertently misses something. However, with our 40 year history of outstanding customer service and a 100% satisfaction guarantee you can take confidence in knowing that all has now been corrected and passed re-inspection. We apologize for the inconvenience you suffered due to the inspection failure and would like to speak with you regarding such. We will be reaching out to you. Thank you."

"It is our pleasure to have been able to address your recent concerns. Always nice to hear compliments about our representatives. We look forward to serving your heating, cooling and plumbing needs again in the future."

"It is our pleasure to have been able to address the concerns you had with your furnace. As you have described, A.J. Perri is proud to offer our customers availablity when you need us most -- after hours, even during holiday seasons, all year long. We look forward to serving your heating, cooling & plumbing needs again in the future. Thank you!"

"We are sorry to hear that your experience with A.J. Perri was less than satisfactory. Although a plumber was sent to address your drain issue, due to licensing issues, it was necessary that we not proceed with a remedy in the event that the job was more involved/extensive. It is the case that an error in judgment was made in dispatching a technician to PA in the first place. Our experience and expertise in serving the needs of our New Jersey customers resonates throughout our 40 year history, something in which we take great pride. We look forward to one day growing our business to include our PA neighbors as well."

"It is always good to hear from customers who are pleased with the service they receive from A.J. Perri and our technicians. We are sorry, however, to hear you were not pleased with our follow up follow up. We apologize if our representative was overly zealous in their efforts regarding your furnace. A.J. Perri has a long standing reputation for customer satisfaction and is very serious about maintaining that reputation. If there is anything we might do to put your mind at ease regarding the services you received and those which were proposed, do not hesitate to contact our offices at your earliest convenience. Thank you"

"It is our pleasure to have been able to service your plumbing needs. A.J. Perri is proud of our reputation for Customer Satisfaction! We very much appreciate your positive comments and look forward to serving your plumbing, heating and cooling needs again in the future."

"We are thrilled that you were pleased with your A.J. Perri experience. We take great pride in providing our clients with exceptional, professional and complete service -- all with a satisfaction guarantee. We look forward to serving your heating, cooling and plumbing needs again in the future. Thank you"

"We are extremely pleased to hear you had a positive experience with A.J. Perri's sales and installation teams. We take great pride in our long standing record of customer satisfaction. We look forward to serving your plumbing, heating and cooling needs again in the furture. Thank you !"