RC Heating & Air Conditioning
About us
Family owned & operated, RC Heating & Air Conditioning has over 25 years of experience in the HVAC industry. We complete all of our work ourselves (no subcontractors!) and are fully licensed. Our main goal is to make the entire process as easy as possible for you! We complete installation in one day, apply for permits & rebates for you, and offer 24/7 emergency service. Our customers are always our #1 priority and we strive for excellence. We offer 0% financing with no money down, making it affordable to replace worn out systems. We offer free, no obligation estimates so you can take comfort knowing our visit will be 100% free. Like us on Facebook and follow us on twitter
Business highlights
Services we offer
& electronic air cleaners., Sales & Service- Heating, air conditioning, boilers, duct work, ductless systems, high efficiency units, humidifiers, package units, pool/spa heaters, tankless water heaters, water heaters, whole home generators
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 8% | ||
| 0% | ||
| 8% | ||
| 8% |
I ended up taking so much time off from work to meet them to fix things.
At one point they ended up draining the condensation onto my roof which froze like a water fall. They then said they had to drain into my bath tub!! I said NO, I'm not having a heater drain in my bath tub, so they ended up draining into pipe in the shower which is against code. House is cold all winter. I myself had to go and tape up 2 inch gaps that they left between the heater and the main for the vents; I have pictures of all the gaps that I had to tape up. All that air was blowing into my attic. This winter it remains to be seen if my house will get warm enough. I am still paying for this heater!!
"We appreciate all feedback because it only helps us improve. The client was provided blueprints and plans and was notified of the work to be done. After work began, the client voiced concerns about not wanting vents in particular areas of her home. We explained they were crucial for the system to operate properly, especially in a house which previously had no ductwork. After much deliberation, we performed the job the way she wanted, though she was made aware of the fact that it was not completed in the way we preferred. The job was completed in 2011. We would never perform any work that isnt to code, as we ourselves pull permits (and file them for the clients convenience!) on every single job we install. Over the next two years, we promptly responded to 4 services, free of charge, all relating to the problems stemming from performing the job exactly as she asked. In January 2013, the client finally agreed to let us perform the job as we originally wanted to, free of charge, and the issue was resolved. We were unaware that the client was still unhappy, even receiving a recommendation from the client to her brother. Please feel free to contact our office if there are any unresolved issues and we would be happy to help- 877-795-0777."
"We are very happy to hear you are satisfied with your tune up & that you had a comfortable summer with your a/c! Thank you for your business & please dont hesitate to contact us should you need anything in the future."
"Thank you for your business! :)"
"We are so appreciative you took the time to post your experience. We're even happier you were able to see exactly how honest we are- and how we'd never dream of charging someone for something they didnt need! We are happy to have you as a customer and will always be here should you need anything."
"Thank you for taking the time to leave a review. We appreciate your feedback and are happy to have you as a customer :)"
They arrived on time when they said they would and the saleman was professional enough though you could tell he only knew enough about HVAC to sell them and probably has never picked up a screwdriver.
My only complaint is this. The initial estimate was $4500. That automatically dropped to 4000 after he found out I saw them on Money Mailer. Then it went down to $3500 if I signed a contract right then as some sort of 1st appointment bonus. I told him I wanted to get a few more estimates and it magically went down to 2900. We eventually settled on 2800 after a "call to the boss" though I'm sure I could have gotten it a little cheaper still had I pressed.
I guess this method works for them, and admittedly I went for it, but really, if they would have just said, we'll do this job for $2800 or $2500 or whatever to begin with, it would have saved a lot of time and made me feel a lot better about the purchase because if they're doing it for "half off" it really makes you wonder how much they're taking you for to begin with, and how much they rip people off who just say yes at the first price.
"We appreciate your feedback becuase it only helps us improve. We can assure you that our representatives do go through an extensive amount of training to help you select the very best system for your home. We do offer time management discounts to customers who sign on the initial visit. Upon a consultation with a productivity company, they showed us that we are better able to serve more customers if we have them sign on the initial visit, instead of coming back multiple times. By giving the most discounts on the initial visit, we are able to pass along the maximum amount of savings to you as the customer. We hope you understand better that we are only trying to help our customers stretch their hard earned dollars by offering the best products at the very best prices. Please contact our office if there is anything we can do for you to ensure your total satisfaction."
"We are thrilled to have earned your repeat business! We appreciate you taking the time to post a review and as always, we are here if you ever need anything!"
"Thank you for your kind words! We appreciate you taking the time to leave us a review & we are happy to hear that you were satisfied with your tune up! Please let us know if there is ever anything we can do for you- thank you for your business!"
"Thank you for your business :)"
"We're glad to hear you are happy with your tune up, we're happy to have you as our customer!"
"Thank you for taking the time to share your experience! We appreciate your business & thank you for being a customer."
We were given a price and date certain. They came at 10 am on the morning of
6/13/13 and completed the entire job in 6 hours. They protected and cleaned up
the inside & outside of the house.
The Borough Inspector came on 7/8/13 and approved all the work.
MGB
"Thank you for taking the time to provide feedback- we sincerely appreciate it! We are happy to hear you had an enjoyable experience with us and we are thankful for your business. Please let us know if there is ever anything we can do for you!"
"We're happy to hear your tune up went smoothly- please let us know if there is ever anything we can help you with! We appreciate your business & thank you for being a great customer :)"
day, removed the old system and installed the new system. They were so
quiet and cleaned up so thoroughly that I wouldn't have realized they
were here without seeing the new air conditioning system and reaping the
cool benefit. I would highly recommend R C Heating & Air Conditioning,
especially the owner Rich Crivaro, who was on site to make sure the job
went smoothly.
"Thank you for taking the time to share your experience with us! We love hearing from happy customers & we are glad you had a pleasant experience : )"
"Thank you for taking the time to post a review! We are happy to hear that you had an enjoyable experience. We appreciate your business & thank you for being a great customer."
"We appreciate all feedback because it only helps us improve. After your first year, your warranty covers parts/labor, however clients are responsible for an $85 trip charge. This means no matter the problem or how long the repair, you are only charged $85. Although we have no record of service 2011, the other repairs true costs are considerably higher than the $85 that you were charged. The part needed for your A/C would have arrived in 3-5 days and would not have cost you a dime, however you insisted on overnight shipping and understood before the part was ordered that the $160 overnight shipping was optional & your responsibility. Our records indicate each issue you had was resolved, but if there is anything you are still concerned about please feel free to reach out to us and we would be happy to help."
"Dear Member, We appreciate all constructive feedback because it only helps us improve. While we don’t have record of you, it is possible that you called in for an estimate – which we would not track since as you stated we don’t service your model. We saved you time and money by letting you know that we do not service your model rather than driving out and charging a service call. Although we only install Rheem & Rudd, we try our best to service most other brands; However due to the availability of parts from certain manufacturers, we are unable to service all makes. We hope that other customers will take the time to read our other reviews based on actual work rather than this review which is slightly unwarranted. Sincerely, Rich Crivaro – Owner of RC Heating & Air Conditioning"
"Thank you for taking the time to leave us a review. We're glad you are happy with your service. Please don't hesitate to reach out to us if you ever need anything else!"
Everything was done efficiently. Chris arrived early, which was great. He checked out everything and informed us on the entire.
condition of the unit . Since our unit is old, he told us to keep an eye out for any malfunction. We would definitely call you.
back again.
"We're glad to hear you were happy with everything! We're here if you ever need anything else."
"We are happy to go the extra mile for our customers and you are no exception! We are so pleased to hear that we met your expectations and were able to get your system working. We hope your system keeps you cool all summer long and if it doesnt- we'll be here for you!"
"Thank you for sharing your feedback with us! We are so happy you had an enjoyable experience. Please let us know if there is ever anything else we can do for you!"
"Glad to hear everything went great with your install- please don't hesitate to contact us if there is ever anything we can help you with! Thank you for your business :)"
"Thank you for taking the time to give us feedback- we're glad you are happy with your tune up! Please dont hesitate to reach out to us if you ever need anything else!"
"Thank you for taking the time to post a review! We appreciate your feedback & are happy you were satisfied :)"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
PO Box 615, Sewell, NJ 08080
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