Falletta Masonry

We are very pleased with the work.  Falletta came quickly to give an estimate and was able to schedule the work quickly.  The workers were punctual and professional.  The work performed was of high quality.  They were as quiet as possible while working and cleaned up our yard when the work was completed.  We will definitely recommend Falletta to others and will use them again if we have the need.

We are completely satisfied with the quality of the workmanship and the neatness of the cleanup.

Anthony did an excellent job and we intend to use him again for additional projects.
His estimate for the initial project was essentially the same as two other firms but I chose him because I felt like he'd be easy to deal with.  Here are some key points:
-  Able to work around / coordinate with landscape lighting contractor;
-  Provided multiple suggestions and worked with me to get the "look" we wanted;
-  On site majority of the time to ensure quality;
-  Willing to fix issues that arose; and
-  Made certain site was clean when done.
In short, Anthony clearly takes pride in his firm's work.  I appreciated his advice on what the "right" thing to do was - no shortcuts or cover-ups.  The project expanded beyond it's original scope because after seeing how great the steps were going to look there was no way we couldn't address the other areas near the steps.  The only downside is we now have to upgrade our landscaping because it pales in comparison to the new steps.

I called in late winter and he answered right away. He said he would be by to take a look soon but at least three weeks passed before he did. At that time he gave me an estimate, I gave him a deposit and he promised the work done by the end of that month (which I believe was April). I heard nothing more and contacted him on three separate occasions when either he said he would be by soon or gave me a specific date and time and never showed. I finally contacted him and asked for the return of the deposit since it appeared he was too busy to do the work. He came the next day and did the work. The work that was done was excellent and for that, I would hire him again. The communication, however, was horrible. Although I know this was a relatively small project and also am aware that winter made many problems that put him behind, he made no attempt to contact me. That would need to improve.

I called the contractor initially to set up an appointment, he picked up the phone right away the first time and we discussed what I needed to be done to my front steps. I had to call for the follow up phone call, I did get a call once that never connected and tried to call back with no response. He was to come  by and look at the front steps and call back with a quote.
This never happened and I moved on the the next Mason on my list.

they were punctual, professional, courteous.  No issues.

We appreciate Anthony stopped by and called us to book our job.   

We're looking forward to seeing him on his proposed date of the Sept. 27th to complete the 1-day chimney work as agreed.

Thank you, Anthony, for your commitment to begin and, barring unexpected delay, complete our job.

Much appreciated.

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Dug out cracks, put in rebar and patched.

Anthony's guys did an excellent job.  Instead of steps in the front of our ranch house, we have a cement ramp (for wheelchair access).  The house is about 60 years old which means the ramp is also that age and it was beginning to crumble on the sides.  After reading the reviews regarding Falletta Masonry, I called to get an estimate on replacing the ramp. The good news from Anthony was that the ramp did not need to be replaced, it could be repaired at a much less cost.  While he was here for the estimate, I asked about replacing a basement window well that was also crumbling.  Anthony said yes he does that work also, plus he suggested putting window well covers on all six basement windows (some windows had no covers and others were covered with old screens to prevent our dogs from falling in), which we agreed to.  We were given an estimate of $2,400.
 When it was time for the work to be done, Anthony called the night before and said they would be here at 9AM.  They were right on time.  Once they got here, my husband had a few additional requests - could they patch a small  outside crack in the foundation and patch two additional large inside basement foundation cracks.  That was no problem for Anthony and he set the men to work with the additional work instructions and all the work was done, as requested. The men were hard workers, worked neatly and quietly.  I was impressed that before putting the covers on the window wells his men actually pulled out the weeds that were growing in the window wells and cleaned out any debris. When it was time to pay him, I asked what the additional amount would be for all the extra work - only $100, which we thought was extremely generous.

So it doesn't get overshadowed by other comments...let me give the headlines first.  The work was well done, performed in a single day and Anthony and his crew were pleasant, polite, professional and skilled.   They worked hard, cleaned up after themselves and the results were great.  We wouldn't hesitate to use them again which, of course, is the ultimate test.
About 5 years ago, I noticed that the brick facing on the front of our home was pulling away from the wall; leaving a gap for water (and critters) to accumulate.  At that time we had the wall sealed and repaired.  Unfortunately, the temporary patch was penny wise...but pound foolish.  The wall began pulling away again...and this time it was worse.  
At the time of the estimate, Falletta Masonry was going to repair the wall (again).  However, when they showed up for the work (two months later), the condition of the wall had deteriorated.  Anthony showed me how the facing had never been properly connected to the house when it was builit (1970) and that it could easily be pulled down.  They would patch again...but could not guarantee the work.  They could, however, completely demolish the wall and rebuild...all in that day.  However, the cost would be an ADDITIONAL $1,500 beyond the estimate price.  At this point, I felt I really had no choice and told them to proceed.  The crew located and matched the brick.  Once they did, they demolished the wall and rebuilt...all in one day.  I did feel that the price for the chimney repair was somewhat high but, again, I'm hopeful that this repair will last longer than the one I had several years ago.
However, be advised.  If you don't have the patience...or the time to wait for service...Falletta Masonry may not be the contractor for you.  Their "dance card" is pretty full.  From the date of the estimate (6/10/14) it was almost 2 full months before the work was done.  A week of the delay was due to weather (it must be dry...and no rain threatening...to work on the chimney).  However, the service "windows" proved to be overly flexible and resulted in long waits.  In most...but not all...situations, I needed to call them to find out if they were coming.  
However...  Anthony never ducked one of my calls.  He either answered immediately...or returned my call within 5 minutes.  While I would have preferred that he consistently notify me when he was going to be significantly late, not playing voicemail (because he answered or got back to me quickly) is to be valued.   However, if that kind of thing drives you nuts...then consider another contractor.

The work was done in a very professional manner. They walked me through the project before they left. They cleaned up very well.

Once they finally gave me a work date they showed up on time and did a great job. Anthony was very personable

and easy to work with. His team were easy to talk to and answered all my questions and so important to me was also the cleaned up that promised to do and they did.

I'll keep this simple. I needed a driveway to be re-paved. Anthony was nice to deal with, showed up when he said he would, his crew did a great job, and he charged a fair price (fyi, the "B" rating on price above means a fair price, which is all I ask). No muss, no fuss. Job done.

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We recently bought a loft apartment and felt it really needed the exposed brick wall look to complete it, so we called Anthony.  We had a lot of time, but a big deadline as we were having a immovable wall system installed near the wall so we needed it done in time (about 6-8 weeks away). 
Anthony was initially a little hard to get ahold of, but once we realized both of us were texters everything went just fine.  He came round to do an estimate, having already told us how busy his work schedule already was, and was very helpful in getting us brick samples and advising on what would look better.  Even though he wouldn't be able to squeeze in the entire job before our deadline, he was able to get a crew around to at least do the part that would be inaccessible in time. 
Then to our surprise he was able to get us in only a few days later to complete the job over about 4 more days (hooray bad weather!).  We ran into the crew working a number of times and they were very courteous and polite.  The mess was enormous, but as expected when you're working with dusty, dirty stuff inside an apartment.  It happens, and we appreciated the efforts they made to keep the disruption to a minimum. 
The wall looks incredible!  Not cheap, but having seen the amount of work required to pull this off, it seemed reasonably fair and we are very happy with the results. 

It was a bit difficult scheduling the service since he was so busy, but everything went well aside from that once he made it to the house.  He arrived on time, did a great job with the steps, and was friendly and professional when dealing with us.

The work went great!  Setting a day took awhile but they came on time and were very good.  I'm very happy with the results!

Overall, it went well and Anthony was attentive to the job.  He had to come back to fill the gap between the steps and the sidewalk, but it was done in a timely fashion.

 

I am writing this letter to thank your company, Falletta Masonry Inc., for the job well done on replacing our siding on the front of our home with real veneer stone during the month of March 2014. The work your company did was fabulous and we are extremely thrilled with the final product. Your company has transformed our home from a standard spec home to a show piece on the block. My wife and I love pulling up to the home and admiring the amazing transformation.

•      Mr. Falletta was professional from the first day I called.  He was prompt for our initial meeting and provided us with multiple references of similar work that was recently completed.  He provided us a quote within in a couple of days .  Anthony always showed up on the job site to ensure a smooth work day and that the daily progress was to our satisfaction.  His crew was committed to the job and worked hard to complete the project on time.
•  

    Again, my wife and I would like to express our gratitude in providing your 100% in completing our project. We would not hesitate to refer Falletta Masonry Inc. to others who are in need of a quality mason contractor.

 

Anthony and his team were very professional and the quality of the is excellent.  Transformed and dull back yard space into a nice entertaining area.

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Overall the project was a success. Once we were both on the same page and knew what to expect from each other there was smooth sailing.

Unfortunately the project turned out to be much more involved than we first thought. After the old steps were demolished Anthony discovered that the footings that should have been there, were not. This required an unanticipated extra cost plus additional excavation and placement of new footings. When the contract was written the estimate was predicated on existing footings being present.

Anthony addressed every concern along the way and made some really insightful recommendations that weren't in the original contract but made the project so much better.

You could tell he had a genuine interest in the project turning out better than we anticipated. Neighbors have come by to comment how beautiful the project turned out.

We couldn't be more pleased in spite of the added cost. It was money well spent which we will recoup when we eventually sell our home.

I would recommend using Falletta Masonry to anyone that asks for a referral..