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Runnemede Plumbing Heating Cooling & Electric logo

Runnemede Plumbing Heating Cooling & Electric

Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,

About us

We have been in business for over 65 years. We offer tax rebates and credits on installations of new heating and cooling units. We do not charge per hour, we charge per job. There is a $149 emergency fee for after hours service. Residential only. Additional EMail Addresses: [email protected], [email protected]. Additional DBA - Runnemede Heating Co.

Business highlights

Emergency services offered
77 years of experience

Services we offer

& Repair., Electrical, Heating & Air Conditioning, Maintenance, Plumbing

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.155 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
9%
3
2%
2
7%
1
15%
Showing 1-25 of 55 reviews
Christopher S.
May 2024
1.0
$30,000
They treat their employees and customers like trash

PHILLIP C.
Aug 2018
5.0
Yes, I recommend this pro
$300
Mark arrived as scheduled and had the needed parts on his truck. Replaced the broken line and made several improvements That were necessary.

Amanda K.
Dec 2017
5.0
Yes, I recommend this pro
Runnemede has been the only bright spot in a bad situation with heater and electric problems in a condo that we just bought. They were very thorough, professional, and actually cared about getting to the heart of the problem and figuring out how to fix it. They spent time and diagnosed the problems correctly, that an earlier contractor had not. They are prompt, provide quality services, and take time explaining everything.

Grace W.
Oct 2017
1.0
Buyer beware. I was charged $249 for approximately 30 mins of work (that's from the time the technician arrived until he left). In my mind, that equates to $500/hr fee. Even if I factored in a half hour for driving time, it would still be $250/hr fee. The owner/manager justified this rate by quoting me the costs of running a business - insurance, trucks, and salaries, but how is this any different or unique from other reputable plumbing companies? He didn't seem overly concerned that I will not be a repeat customer. I guess when you've fleeced one already, you don't need them to come back.
Response from Runnemede Plumbing Heating Cooling & Electric
"Thank you for the review. We apologize if you feel that the time Mark spent over three visits to repair one of your three Navien tankless water heaters was not worth the $249 you were charged and you were not happy with your technician. We certainly understand that owning a home and the up keep on it can get expensive at times. We feel that our prices are in line with other "reputable" plumbing companies. It is unfortunate that you feel you were fleeced. We always give all of our customers up front pricing and get an approval signature before work starts and parts are ordered. We feel that is a fair way to run our business for both us and the homeowner. If this was not the case during your service call, please let us know. We also encourage you to contact the company that installed the units. When we install a piece of equipment in someone's home, we cover the equipment for both parts AND labor. That may be the case with your units. If so, we encourage you to contact them to see if the $249 can be recouped. We are sorry that you feel your repeat business is not wanted as we appreciate all of the homeowners that continue to use our company. So much so, we have refunded your $250 for the inconvenience and have yet to receive an update of your review stating so (as of 3/23/18). Either way, thank you for your time and your business."

Usha M.
Aug 2017
4.0
Well enough.

Curtis B.
May 2017
5.0
Yes, I recommend this pro
$280
Great service. Plus I appreciate the fact that they did not try to oversell the problem.

Laura G.
Apr 2017
5.0
Yes, I recommend this pro
$435
Everyone has been wonderful. Excellent customer service. Goes above and beyond to accommodate customer.

Harold J.
Jan 2017
5.0
Yes, I recommend this pro
$59
They arrived promptly, assessed the situation and corrected problem quickly!

Harold J.
Dec 2016
5.0
Yes, I recommend this pro
Minor Matter of Adjusting Trip Switch

Robert W.
Oct 2016
5.0
Yes, I recommend this pro
$59
They called the day after I accepted the offer online and made an appointment. The office called to tell me that the plumber was on his way. He arrived on time and made the repairs quickly. Very good price.

Annamaria G.
Oct 2016
5.0
Yes, I recommend this pro
$59
Couldn't have gone any better!

JAMES C.
Sep 2016
5.0
Yes, I recommend this pro
$220
AAAAAAAAAAAAAAAAAAAA++++++++++++++++++++++++++++++++++++++++++++++++

Ken Y.
Sep 2016
3.0
unknown

Usha M.
Sep 2016
4.0
It went well as far as the removal of the old toile and the installation of the new one is concerned. I had bought a $ 99/- from Angie's List for this precise job. But the details on the coupon suggested that the service provider could possibly arrange for toilets at a discount. This turned out not to be the case. In addition, the plumber and his assistant did not take the trouble to ensure that they didn't track dirt over the carpeting on the staircase and the hallway. I also found Kevin, who I think runs the business, to be a little inflexible. It is possible that they are very, very busy, and that there are never any open slots but he does not even try to be a little obliging and tell me that he'll see if he can fit me in sooner than we had originally arranged.

Lucia D.
Sep 2016
5.0
Yes, I recommend this pro
Perfectly.

Margaret C.
Aug 2016
5.0
Yes, I recommend this pro
$199
THEY DID A GREAT JOB AND I WILL USE THEM AGAIN IF I NEED THEM.

Diane W.
Jul 2016
5.0
Yes, I recommend this pro
$59
I had a very recent issue, where my last two water bills were progressively higher. I called the water company, and they told me that I may have a leak that needed to be checked. I was happy to see that this popped up right when I needed it! I called the company right away, which was on a Saturday, and was surprised to hear that their regular hours included Saturday. They gave me a four hour window for a week and a half later, they gave me an appointment that fit within my work schedule. They arrived well within the time window they gave me. Jeff was my plumber. He didn't find any leaks, and he did a very thorough check. He was very knowledgeable with answers about some additional questions that I had, and I felt that this deal was very worth it!

Christena H.
Jul 2016
2.0
unknown

P C.
Jun 2016
5.0
Yes, I recommend this pro
$59
They contacted me within 24 hours to schedule and the serviceman arrived within the first 30 minutes of the 4 hour window.  He was very friendly and able to diagnose and fix the problems I had.  I also asked him some other general questions I needed answers to.

Would use them again.

Ronald G.
May 2016
5.0
Yes, I recommend this pro
$80
They came out promptly, were very courteous on the phone and in person, and did the job very welll. Would definitely hire them again. 
Response from Runnemede Plumbing Heating Cooling & Electric
"Thank you [Removed Member Name]. It was a pleasure to work with you."

Ralph C.
Oct 2015
5.0
Yes, I recommend this pro
$500
I use Runnemede Plumbing.  I used them about two months ago.  It was 2 hours of work and some crazy number for it.  They are fairly expensive. 

Rob C.
May 2015
5.0
Yes, I recommend this pro
$2,400
unknown

Jay F.
Oct 2014
5.0
Yes, I recommend this pro
I first used Runnemede when getting bids for a new gas furnace. Chris was very responsive in offering alternatives and explaining things.Their price was reasonable and I selected them. The work took longer than expected but not because of any delay on their part; the job was just complicated. Since then I have signed up for a service contract and used them for various plumbing repairs.All of their employees are professional and responsive. Arrive when promised, very careful with my house and the job, work done right. Kevin, the service manager, or Lori, in the office, often call to follow up to make sure things were right. One big advantage is that they work into the evening at no extra charge, which makes it easier to fit into my work schedule. Highly recommended.
Response from Runnemede Plumbing Heating Cooling & Electric
"Thank you for taking your time to let other people know about your experiences. We appreciate your kind words and recommendation!"

Joann G.
Jul 2014
4.0
Yes, I recommend this pro
It seemed like everything they did, it never was like perfect. Not never but a lot of time it was never right and they charge so much money. I really noticed a difference when another company came out. They charge you a lot and it seemed like everything they, not everything, but most the things they did, it just never..I know my husband fixed a lot of stuff and he was no licensed plumber, licensed electrician. His work lasted a lot longer than what they do and you are paying them top dollar.
I pay that monthly fee with them so they do, if it's an emergency within about 2 hours, 3 hours even if there is some kind of bad weather so they are very good with that. The fella Kevin, he is the most, I mean he just listens, he is the most respectful guy. He really, really is good. If they come out for their regular inspections they are right on time and then with emergencies, they are here within, they come out here and I know how bad it can be. Matter of fact, the last time I had a problem with the sump pump I called somebody else and them. I never heard from the other people and they actually called me, Kevin, and said that, when the guy would be on his way and it was a Sunday. So, they were good about that.
He did, anything that had to be done, he was real good about, call back if anything is wrong I'll come back, and he did. But when you get it done you want to have it done right the first time. That's probably not his fault that's the guys that did it. You know with them, what it is, is they come out here and they look for things to do. That's what I didn't like about it. Like if they come out for their yearly inspection it's like they look for things to be done that don't really have to be done. I think that's what bugged me most about them. They weren't really good about cleaning up. Like if they soldiered there would be stuff on the floor and I'd be cleaning that up afterwards. They would come in with their little booties like they were all clean, not to dirty anything up, but they weren't real good about cleaning up after themselves.
The guys that come out to the house always really polite. A matter of fact some of them say, boy you are really helpful. They probably want to say, leave me alone lady. Like things, like the last time with the sump pump. I showed them exactly where it was outside and he goes, oh man you are really a big help. Because they would've been out there looking for it. I had it all ready for them. Like when they come, I show them exactly where everything is so they're not hunting around for everything.

Ann L.
Jun 2014
5.0
Yes, I recommend this pro
.
Response from Runnemede Plumbing Heating Cooling & Electric
"Thank you for the kind words. We appreciate our customers and strive for excellent customer service every day."
Showing 1-25 of 55

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Runnemede Plumbing Heating Cooling & Electric is currently rated 4.1 overall out of 5.

Runnemede Plumbing Heating Cooling & Electric accepts the following forms of payment: CreditCard

No, Runnemede Plumbing Heating Cooling & Electric does not offer free project estimates.

No, Runnemede Plumbing Heating Cooling & Electric does not offer eco-friendly accreditations.

No, Runnemede Plumbing Heating Cooling & Electric does not offer a senior discount.

Yes, Runnemede Plumbing Heating Cooling & Electric offers emergency services.

No, Runnemede Plumbing Heating Cooling & Electric does not offer warranties.