We have been in business for over 65 years. We offer tax rebates and credits on installations of new heating and cooling units. We do not charge per hour, we charge per job. There is a $149 emergency fee for after hours service. Residential only. Additional EMail Addresses: [email protected], [email protected]. Additional DBA - Runnemede Heating Co.
& Repair., Electrical, Heating & Air Conditioning, Maintenance, Plumbing
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
67% | ||
9% | ||
2% | ||
7% | ||
15% |
"Thank you for the review. We apologize if you feel that the time Mark spent over three visits to repair one of your three Navien tankless water heaters was not worth the $249 you were charged and you were not happy with your technician. We certainly understand that owning a home and the up keep on it can get expensive at times. We feel that our prices are in line with other "reputable" plumbing companies. It is unfortunate that you feel you were fleeced. We always give all of our customers up front pricing and get an approval signature before work starts and parts are ordered. We feel that is a fair way to run our business for both us and the homeowner. If this was not the case during your service call, please let us know. We also encourage you to contact the company that installed the units. When we install a piece of equipment in someone's home, we cover the equipment for both parts AND labor. That may be the case with your units. If so, we encourage you to contact them to see if the $249 can be recouped. We are sorry that you feel your repeat business is not wanted as we appreciate all of the homeowners that continue to use our company. So much so, we have refunded your $250 for the inconvenience and have yet to receive an update of your review stating so (as of 3/23/18). Either way, thank you for your time and your business."
"We apologize for not responding to your request within the budget you were looking to spend. The work you were looking to have performed was extensive and required a licensed and experienced electrician. We hope you are able to find a company that is able to fit your needs and budget."
"We are sorry we were not able to help you with your project. We look forward to helping you in the future."
"Thank you [Removed Member Name]. It was a pleasure to work with you."
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