HOMEOWNER BEWARE: A-ABSOLUTE Plumbing-Drain and Sewer Cleaning-Heating and A/C I have filed a complaint with the Division of Consumer Affairs/State Board of Examiners of Master Plumber’s for negligence, incompetence and deceptive advertising. July 22: utility sink not draining, tried to plunge with no success. I called A-Absolute Plumbing. A plumber came out and snaked the sewer line with 8 foot eel cables using a total of 8. I ran water for 20 minutes with no issues. The plumber stated the problem was more than likely tree roots and stated I may want to have a camera inspection but all should be good. July 23: Within 10 hours of the first plumber leaving, I encountered another clog/backup. I called A-Absolute and another plumber came and snaked out the sewer line in the same manner as the day before (8 foot eel cables, using 8) and indicated they felt something at about 60 feet. I reiterated what the first plumber stated and he said that a camera inspection wasn’t necessary, it was tree roots and the first plumber didn’t work the cable through enough times to clear it completely out – “you’re good to go”. August 22: Another sewer clog/backup, I again called A-Absolute and another plumber came out, snaking out the sewer line in the same manner as the first two plumbers. He also indicated there was some issue at approximately 60 feet out. I reiterated what the first two plumbers stated regarding roots and that the first plumber suggested a camera inspection. He also stated it was roots, a camera inspection wasn’t necessary and the first two plumbers didn’t go far enough and he snaked out 140 feet – “you’re all good”. August 28: Yet another sewer clog/backup! This was the worst and caused the most damage. Sewage water was raining from my main sewer pipes all over my laundry room. I called A-Absolute and explained the prior instances and that I needed someone out immediately. I was told a plumber couldn’t come out until the am, despite my frantic pleas that I could not wait until the morning. I called another plumbing service and a plumber arrived within an hour. The plumber snaked out the sewer line using a machine with a continuous cable and a 4” cutting blade on the end. He stated at about 60 feet he could not get the blade through the pipe. He retracted the cable and changed to blade to a 2” blade and snaked the line. He again stated that at about 60 feet there is an issue and stated that something may be wrong with the sewer pipe, it could be broken or partially disconnected. He recommended a camera inspection. August 31: Two plumbers came out and did a camera inspection. They stated the sewer line was extremely clean and in good shape, however, at approximately 60 feet they noticed something in the sewer line and stated it looked like a cable being held by small roots. Further inspection showed, immediately passed the lodged “cable” the line was clean and clear. Using a sonar tool they followed the sewer line and measured out 60 feet ending up at the end of my driveway in the street. The sewer line turned coming out of my house and angled through my front yard. They recommended using Hydro Jetting to dislodge the cable, however, they could not do it from inside my house. They had to dig up my yard to get to the sewer line and Hydro Jet from there. They were able to dislodge and retract the cable, it was 22 inches by 1 ½ inch in diameter. It was a broken piece of eel cable and looked EXACTLY like the eel cables all three plumbers from A-Absolute Plumbing used. September 4th – 11th: I had several conversations with Gil Adoni from A-Absolute Plumbing. I am seeking to be compensated for all my plumbing expenses and the restoration of my front yard as I believe that the cable retrieved from my sewer line was from one of his plumbers (the first one) and was the cause of three of clogs/backups that occurred on July 23rd, August 22nd and August 28th. Mr. Adoni stated he had checked with all three plumbers that were here and stated that the cable retrieved was NOT from any of them and all the backups were due to tree roots. Each conversation with Mr. Adoni was the same, he was adamant the broken eel cable retrieved from my sewer line was not from any of his plumbers, each of the clogs/backups were due to roots and he was not responsible for anything. I strongly believe that the broken cable retrieved from my sewer line was from the first A Absolute plumber on July 22nd. The likeliness of the cable existing before then is low due to the three additional clogs/backups within five weeks of the first A Absolute plumber being at my house (July 22nd). I believe that A Absolute is responsible for three of the sewer backups and all three A-Absolute plumbers were negligent and incompetent. Not only did they fail to clear out the roots but also failed to identity a significant obstruction in my sewer line (a 22 inch by 1 ½ inch broken eel cable). Per the A Absolute web site: [*** Link removed ***] This is clearly deceptive Advertising for many reasons: Three A-Absolute plumbers could not identify or rectify my sewer line issue over a period of five weeks - three visits. On August 28th, I was told they could not have anyone out until the next morning High Quality workmanship: without putting any protective covering/paper down, the plumbers rolled dirty tires containing 8 foot eel cables through my house, removed the cables from the sewer line (which were dripping in sewage), coiled the cables back in the tire and rolled the dirty tire filled with the sewage soaked cables out of my house. Additionally, the A-Absolute plumbers, walked through the sewage tracking it through several rooms (some with carpeting). This practice put me, my family and my house at risk of contamination and possible illness. Tree Roots: all three A-Absolute plumbers failed to clear the roots from my sewer line as documented by A-Absolute’s plumbers as well as identify an obstruction in the sewer line, the second plumbing service (which ultimately fixed the problem) and as stated by Mr. Adoni himself.