Harmony Heating Corp

I had to replace my central AC which broke down at the height of the summer. I researched around and Harmony Heating gave me the best price. The team who did the installation was AMAZING. They were very professional and you can really tell that they are HVAC experts. They worked as a team and you can see their camaraderie. Andy took time to explain to me the work that they did and the adjustments that they had to do to accommodate the size of the refrigerant in my current furnace. They also cleaned up their workspace. My Nest thermostat was having issues and the servicing team, Steve and Denver, did not leave until it was all sorted out. He even took time to assist me in getting my Nest replaced by Google as it was covered by warranty. They also put in a temporary thermostat so we will have AC while waiting for the Nest replacement. I highly recommend Harmony Heating for your HVAC needs. Shout out to Andy, Sammy, Steve and Denver. Keep up the good work and the positivity!

We just had our three central air conditioners serviced by Omar. The service was great—the type of service that led me to Harmony years ago and to recommend Harmony to others. Omar was professional, knowledgeable, and efficient. The entire team at Harmony, from sales to installation to service has always been a pleasure to work with.

They installed inducer motor for our Trane Heating unit which was originally installed by Air1 Heating and Cooling who did a very lousy and unprofessional job. Harmony was on time, very professional and did the work in even less time than what they quoted. Extremely happy with their service

Bert was the sales person. I got a quote the day he looked at the system. After I gave him the go to do the job, it was scheduled within a couple of days. The installers were excellent. There was one accident. A picture was knocked off the wall and the glass broke. I was compensated for the damage. The work was completed in one day and the system has been running fine since then.

.

.

They did not show up. I called the friday before the monday morning appointment, and again that morning, and was told "you are the first call of the day". They still failed to make the appointment and I lost 1.5 hours of my time waiting for them.

It seems like a lot of money but I have no way of really judging comparative prices. They were very competitive at the time they put the system in.

Worst customer service ever experienced. Please see the verbatim quote sent through email from Bert, their Sales Manager "So you are going with guys who didn€™t do their job properly and measure your home. That makes sense. Good luck with Goodman or Rudd equipment. Builder's grade. I went with York because that is the same equipment we installed over in Morristown. Good luck with everything." Needless to say once Bert received word I was not booking on his quote, his attitude towards the customer dramatically changed.

Andrew was very informative and took the time to understand what we wanted and needed and recommended a economical good solution. Harmony's crews were very professional. They came as scheduled. The installation went smoothly, they protected the work areas, including the wood floors and cleaned the whole area before they left. The startup went without a hitch and they explained the controls well. Everything works well.

I think that their pricing is fair. They seem to be professional, they're knowledgeable, they're timely and you know they do a good job of explaining what has to be done.

It was a furnace repair. We have used them for many years, even in a previous resident that we had. It has been over 20 years.

Excellently. This is the best experience I have had in many years with a contractor. Strongly recommend working with Andrew for estimate. Very through, willing to discuss project in detail. Worked to make me a happy customer. This is one of 4 different quotes. By far the most through, informative, and easy to work with. And Harmony worked with me to get an energy efficient system which would qualify for NJ rebate. 2 of the others would not even do paperwork. As I said Harmony and Andrew are first class experts in this field.

.

unknown

unknown

unknown

Same day service which was a huge plus. Heater fixed in winter same day was another big plus, as tech had right part with him. Tech prompt, neat and courteous. Explained issue and what probably caused it. I know this company has many techs, so it may be a different experience with each one, but my experience was positive.

unknown

unknown

Gave us right price upfront. Explained the work details. Came on time as promissed, Completed the work in timely manner, So far have no problem. They had replaced two other furnaces a few years ago with the same satisfactorily without any problem.

The Harmony Group was very professional and highly responsible.  They walked us respectfully through the process and delivered punctually and based on their estimate.  They laid out the alternatives well so we could be informed consumers.  The only slight issue was that we didn't have a choice of thermostat (our previous one had daily programming, which we preferred given our irregular schedule; this one only had weekday/weekend programming).  We would have upgraded if we'd anticipated that.

Harmony was the third heating company I called, after the first two couldn't seem to understand that I didn't have $22,000 to heat 1000 sq ft.  By the time Harmony arrived, I was hostile, but they were wonderful.  They suggested the mini-split, handled everything, even shoveling a path through deep snow to the place where they had to put the outside unit.  They were knowledgeable, efficient, polite, careful, and I wished I'd called them in October when I started with the other two companies.  
The $6000 is an estimate based on memory; it was likely a little less than that.  I'm thrilled with the outcome and will definitely use them again if I decide to heat the garage.

It went very well. I've been using them since we got our house 10 years ago. They're dependable, and the do great work.