Moving of America is a locally owned and operated business. We provide quality local and interstate moving and storage services for residential and commercial customers. The same great quality work that has been recognized by our happy customers for the past 18 years. We love helping customers with one of the most stressful tasks in life since we truly understand our customers' needs and enjoy helping. While this is not a new concept, it seems to be one that a lot of companies have forgotten. We strive to gain customer trust and respect and create the project of your dreams. We believe referrals are one major key to success so we hope that you will send your friends to a screened and approved company like Moving of America!
Business Moving Services, Local Moving Services, Long Distance Moving Services, Residential Moving Services, Storage Services
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Number of Stars | Image of Distribution | Number of Ratings |
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91% | ||
0% | ||
4% | ||
0% | ||
5% |
"We are truly sorry to hear you not completely satisfied about your move. Below is our investigation report which is based on 3 three factors: recorded calls, our tracking system installed in each of our trucks, and our electronic handheld device used by the Forman to record the move as it happened. There were no delays of any kind. Time began upon arrival at your place and begin working and finalize the bill at your delivery. You were not present for a vast majority of the labor-intensive part of the move where we wrapped, prepared, and loaded your items very quickly. Our original estimate was 8 hours, you requested 6.5 hours to match the lowest estimate you were receiving from others, and the final move charges were for only 7.5 hours, which is less then the original estimate we provided. It would be physically impossible for us to work slowly and accomplish this move in that time frame. We followed the standard procedure of closing the contract and billing with you upon arrival of the delivery. This was verbally confirmed by your rep, on the signed contract, and reconfirmed 48 hours before your move. Your bill ended up ½ half hour more then charged, which we discounted. No delay around the train effected your bill. Moving the boxes you had listed, with additional boxes and furniture, down a long carry to the elevator and up to the truck, is part of the reason the move might need more billing hours as we quoted originally. You also mention furniture wrapping, which was provided for free, but we explained it will take time to complete it. We have never had a service where the final bill and price is less then the original estimation and expected hours, and the client claims otherwise. If you believe you have unstable furniture, please return the claim form and reply to our phone calls so we can assist on this matter as well. It is our goal to have only happy clients, if you have any request for us or something we can do to rectify you not being satisfied, please reach out directly and let us know."
"Thank you for the kind words!"
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Sunday: | 10:00 AM - 4:00 PM |
Monday: | 8:00 AM - 8:00 PM |
Tuesday: | 8:00 AM - 8:00 PM |
Wednesday: | 8:00 AM - 8:00 PM |
Thursday: | 8:00 AM - 8:00 PM |
Friday: | 8:00 AM - 8:00 PM |
Saturday: | 10:00 AM - 4:00 PM |