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Mid-Atlantic Waterproofing of NJ

4.1(
48
)
Acoustic Ceiling Tiles - Install, Concrete Flatwork - Repair & Resurface, Poured Concrete Wall - Install,

About us

Mid-Atlantic Waterproofing has dedicated more than 50 years to perfecting the craft of keeping basements dry. Experts on basement waterproofing and foundation Repair. 800 643 2852 for a free inspection and estimate.

Business highlights

Emergency services offered
60 years of experience

Services we offer

Basement waterproofing, crawlspace & foundation, drain pipe installation exterior & concrete pouring/repair., structural repair

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.148 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
10%
3
6%
2
8%
1
10%
Write a review
Showing 51-75 of 48 reviews
Ross S.
Apr 2011
5.0
Yes, I recommend this pro
$12,000
They layed a 3 1/2 inch hose or pipe to collect water and covered it with pebbles and concrete. They said they could do it in two days and they did it in a day and a half. They had a 6 man crew that were easy to communicate with and would listen to what we wanted. They cleaned up after themselves including sweeping, picking up and disposing of all unwanted materials, including hosing off the driveway when they left. In terms of pricing I do not beleve this sytem should be compared to a French Drain which much less costly. If you really want a dry basement this is the way to go, I'm not saying it's cheap I'm saying you get what you pay for. I also purchased a battery backup generator in the event of a power failure. This cost an additional $1000.00 but could also be used for my freezer in cast we are on vacation and get a power failure. That is included in the $13,000 price tag.
Suzanne M.
Dec 2010
1.0
$13,000
DID NOT USE!!! Had 5 different companies provide estimates about 5 years ago. Four companies had estimates in the $3000 to $5000 range. Mid Atlantic's estimate was over $13,000. A week or so later when they called to ask if we had made a decision yet. In hearing that we hadn't, they offered to "greatly reduce" their price. I said no. They called again with the same price reduction offer. The price reduction offers made me feel as if they were just ripping me off with the first estimate.
Rick J.
Oct 2010
3.0
$12,000
Good presentation, high sales person pressure.. be careful
Response from Mid-Atlantic Waterproofing of NJ

"Mid-Atlantic Waterproofing’s products are state of the art and manufactured exclusively for our company. It is not possible that another company could complete the same work. We hope that your water problems were dealt with properly."

Elaine C.
Sep 2010
2.0
I didn't hire them.Although the initial saleman's presentation was very professional, my time is too valuable to put up with multiple visits, phone calls, and quotations especially when their quote was the highest quote around.
Response from Mid-Atlantic Waterproofing of NJ

"We are sorry that you felt that our price was too high. Mid-Atlantic tends to be the Cadillac of the waterproofing industry. Mid-Atlantic Waterproofing’s products are state of the art and manufactured exclusively for our company. You know the saying “You get what you pay for.” We apologize for leaving a bad taste in your mouth."

Diane B.
Jun 2010
5.0
Yes, I recommend this pro
I was pleased with Mid-Atlantic Waterproofing. They were recommended to me by a coworker who had used their services in the past. The inspector that came out to give the estimate was very knowledgable and was willing to answer all my questions. Once the job was booked the team that did the work was great. They were on time, professional, and made sure that my house did not get dirty. They also left my basement in great condition when they left. I would recommend them to others. So far my basement has been dry. I would get dampness where the floor met the wall and that has not happened since the work was done.
John K.
Apr 2010
2.0
$11,000
Terrible Experience: Overpriced, inferior workmanship, damaged my lawn, landscaping and basement windows. Arrogant sales and installation personnel, office staff is trained to reject your service request. Salesperson guaranteed walls and floor of entire basement. Work crew was led by the most arrogant uncooperative foreman ever. Pushed the crew and the job to be completed in one day well after dark 9:00PM. Damaged basement windows, lawn and landscaping. I canceled payment in order to get them to correct inferior installation. My most recent experience 09/09 was a service call against the guarantee. I still have water coming through the walls. All three pumps failed after 3 plus years. They did replace 2 pumps but wanted to charge me $1500 for their battery backup pump.I did it myself for less than $500.00. The service person was nice and very helpful. Maybe they are turning things around. If not for the guarantee I would stay as far away from this company as possible.
Grace D.
Sep 2009
5.0
Yes, I recommend this pro
$4,880
I had no problems with them whatsoever. They did very good work and were neat about it.
Rob G.
Jun 2009
4.0
I saw their rating on Angie's List and they had a negative rating so we canceled the contract immediately. They called us back and we explained the issue was reading about their poor follow up and ratings, but they don't understand that. I wouldn't consider them in the future unless their follow up response had greatly improved.
Stacey K.
Sep 2008
5.0
Yes, I recommend this pro
$12,000
The job went very well. It took about 2 extra days than originally stated but I am very pleased. The workers left the basement floor cleaner than they found it. They even washed the efflorescence off the cinderblocks and I have not seen any more again. You can negotiate the price a bit.
Scott B.
Oct 2007
1.0
$7,000
Very stressful with them pounding away at floor. Fairly messy. They didnt protect existing carpeting very well or at all in some places. I now have countless stains on it. It was a two day job, but on the second day they worked until 8 or 9 pm. Also, demolished a brick fire hearth without permission. And yet somehow they managed to tunnel under the boiler and hot water tank platform. Also they put several scratch marks on a toilet seat. Very poor communication. I called on numerous times as they took an extension cord, eventually got it replaced with one that was broken! Later realized I was taken by the salesman.
Response from Mid-Atlantic Waterproofing of NJ

"THANK YOU FOR YOUR FEEDBACK. THIS WILL BE INVESTIGATED ASAP FOR ANALYSIS AND FOLLOW UP. OUR GOAL IS FOR YOU TO HAVE A DRY, SAFE BASEMENT. WE WILL DO EVERYTHING NECESSARY TO SEE THAT YOU DO."

Lynn T.
Aug 2007
2.0
$1,327
Do not deal with this company..Price..15000+, but if you sign the paper now.. 13000+..then when I called to cancel 9800+. I had told the saleswoman I felt like it was a used car dealership the price is only good for today!..she said she was insulted..Tell your customers, if they want to go with this company..hold off for awhile..they WILL SAVE THOUSANDS!!!
Response from Mid-Atlantic Waterproofing of NJ

"WE APOLOGIZE FOR YOUR BAD EXPERIENCE. MID-ATLANTIC HAS BEEN IN BUSINESS FOR OVER 40 YEARS PROVIDING DETAILED INSPECTIONS AND THE UTMOST QUALITY IN WORKMANSHIP. WE WILL INVESTIGATE YOUR SPECIFIC ISSUE ON YOUR INSPECTION."

Bruno F.
Jul 2007
2.0
$12,000
Mid Atlantic Waterproofing's salesman came out to give us his sales pitch. It reminded me of a used car salesman. He didn't even look at our basement. He just showed us a picture of what would happen to our basement if we didn't use their services. We told him we had to think on it and he immediately started to deal with us by offering a lower price. He was here for two hours and was very pushy.
Response from Mid-Atlantic Waterproofing of NJ

"WE APOLOGIZE FOR YOUR BAD EXPERIENCE. MID-ATLANTIC HAS BEEN IN BUSINESS FOR OVER 40 YEARS PROVIDING DETAILED INSPECTIONS AND THE UTMOST QUALITY IN WORKMANSHIP. WE WILL INVESTIGATE YOUR SPECIFIC ISSUE ON YOUR INSPECTION."

Elsie R.
Jul 2007
3.0
$15,000
High pressure sales pitch. I was told to have a male present for the estimate because it is a complicated job. I refused to sign a contract. I was called back a week later to have a reevaluation of the price.
Response from Mid-Atlantic Waterproofing of NJ

"WE APOLOGIZE FOR YOUR BAD EXPERIENCE. MID-ATLANTIC HAS BEEN IN BUSINESS FOR OVER 40 YEARS PROVIDING DETAILED INSPECTIONS AND THE UTMOST QUALITY IN WORKMANSHIP. WE WILL INVESTIGATE YOUR SPECIFIC ISSUE ON YOUR INSPECTION."

NO E.
May 2007
5.0
Yes, I recommend this pro
$4,337
Three guys came and installed the sump pump. This was in my basement which had water in it. They got the water out and cleaned up the mess. It was a messy job but they did their best. They were neat and clean and came right away.
MARIE C.
Nov 2006
4.0
Yes, I recommend this pro
$15,000
Crew showed up on time and left on time. The entire process was a great experience. We had additional problems after the project and they returned after the first call.
Response from Mid-Atlantic Waterproofing of NJ

"EXCELLENT. GLAD ALL HAD TURNED OUT AS YOU HAD EXPECTED. THIS IS WHAT WE STRIVE FOR ON EVERY JOB."

RENEE V.
Jan 2006
1.0
$9,000
I WOULD HAVE TO SAY THEIR SERVICE STINKS. THEY DID DO THE WATERPROOFING, BUT I AM STILL HAVING SOME SEEPAGE PROBLEMS. I HAVE CALLED THEM SEVERAL TIMES TO TRY TO GET THEM TO COME BACK AND RECTIFY THE PROBLEM, BUT SO FAR I HAVE HAD NO SATISFACTION.
Response from Mid-Atlantic Waterproofing of NJ

"WE WILL DO WHATEVER IS NECESSARY TO HANDLE YOUR SERVICE NEEDS. PLEASE KEEP US POSTED IF THIS HAS NOT BEEN TAKEN CARE OF SHORTLY."

Homeowner
Dec 2005
5.0
Yes, I recommend this pro
$1,000
WE ARE VERY HAPPY WITH THE COMPANY. THEY DID A REALLY GOOD JOB ON OUR BASEMENT AND EVERYTHING HAS BEEN GREAT. THEY KNEW EXACTLY WHAT NEEDED TO BE DONE AND WE HAVE HAD NO PROBLEMS SINCE.
DAVID K.
Dec 2005
4.0
Yes, I recommend this pro
$14,000
WE FEEL THAT THE MAN WHO GAVE US THE ESTIMATE WAS FAIR AND HONEST. HE WAS UP FRONT ABOUT WHAT NEEDED TO BE DONE. THEY ARE A VERY CLEAN COMPANY. THEY EVEN DID A FOLLOW UP.
Showing 51-75 of 48

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FAQ

Mid-Atlantic Waterproofing of NJ is currently rated 4.1 overall out of 5.
Mid-Atlantic Waterproofing of NJ accepts the following forms of payment: CreditCard
Yes, Mid-Atlantic Waterproofing of NJ offers free project estimates.
No, Mid-Atlantic Waterproofing of NJ does not offer eco-friendly accreditations.
No, Mid-Atlantic Waterproofing of NJ does not offer a senior discount.
Yes, Mid-Atlantic Waterproofing of NJ offers emergency services.
No, Mid-Atlantic Waterproofing of NJ does not offer warranties.