ALBER SERVICE COMPANY

Alber did work on our house a couple months ago. We recently
moved into a house with oil heat. We were spending a fortune on oil. In
addition our house wasn?t properly insulated in certain areas. Alber gave us
three plans to choose from, we chose the plan that covered? oil to gas
conversion, new furnace, new a/c unit and insulation throughout our house.
He also made us aware there is an energy savings finance
plan through the state. The state of NJ will give you a loan up to $10,000 with
0% interest, in addition will give $5000 toward the work if the project exceeds
$15,000. Our project exceeded the $15,000 by $900.So technically we got $15,900
work completed, but paid $900 outright and $10,000 is through a 0% 10 year loan.
So you can?t really beat that.  And we are
already saving a ton of money. We got our first gas bill, and I was blown away
with how low it was. We are saving a lot of money! Hard to put a percentage to it since it's only been >2 months..
Also, Alber and his crew are so nice and trustworthy. It
took them 5 days to complete our project, and they would get to our house
before we had to leave for work, and worked throughout the day. They would call
us if they needed any information or guidance from us. We felt very comfortable
with them in our house while we were gone. Very good people.
They were also extremely clean around the house. Every day they
would thoroughly clean up before they left.
We also wanted to give our old oil tank and furnace to my wife's brother, so Alber made sure they removed it nicely from our house, and they delivered it right to him!
Also, afterward the job was complete they sent us a thank you basket, thanking
us for our business. Very professional and wholesome company!
Recommend 100%.

They have done expensive and extensive work for us and I will 110% recommend them to anybody. They’re professional, clean, reliable and honest. They’re the no. 1 sub that we recommend out for heating because they are very good.

We had numerous issues with scheduling, they delayed other contractor's work because they didn't show up, and we tried to get them to resolve several issues after construction, one of which was a pump that was too large that caused several pinhole leaks in our hot water system. It ended up being a nightmare and they refused to come back. Very unprofessional. The general contractor may or may not have been to blame for the scheduling issues. Overall, I think Alber was in over their head on our job.

It was an Angie's List Big Deal that I purchased. It went very well. I didn't pay any additional. I will probably use them to do the work that was proposed.

See above.

They did a great job. They have great customer service. Their has been multiple repairs needed and they have honored the warranty every time which I appreciate.

Went well.

It was wonderfully done. They were able to run the unit to all of the rooms through the closets so no remodeling was needed. They have about 2 inch openings in the ceilings to blow in the cold air. They did such a nice job. This was done without my home having the needed duct work. Since all of the work was done, I have had no issues and have been very pleased. They also gave me the best price.

Alber is the example of excellence in a contractor. I used in my home, my store and work place. They handled everything in an experienced & expedient manner. They fixed everything at reasonable costs and their staff was wonderful. I recommend them to anyone.

.

I am happy with their service. They are here on time for their appointments and they do what they need to do to the system. Their prices are reasonable.

I have been using them for about 10 years now. They are prompt and the technicians are very neat and clean. They respect my house and my equipment. They give you a summary of what they do in each appointment and the services performed. They usually send a post card when you are due for a service and I have not encountered any issues with them. They have great customer service and they are responsive to my calls.

They were very professional and I have no complaints. I would definitely use them again in the future. They did everything that they were suppose to do and everything went smoothly. They were easy to talk and they are very knowledgeable.  The furnace works great!

Very efficient and neatly done.

They staff is always very friendly. Their prices are reasonable. In the fall, sometimes it is difficult to schedule without having to wait several weeks, however in the spring, it is a little easier. They are very professional.

They were great to work with, I have no complaints about them. They communicated well through email, the owner Bill was friendly and professional. We would definitely use them again in the future.

Everyone in the company is pleasant and knowledgeable.  Bill came in and checked the house over completely showing me where my issues were and how I could make my home more efficient. Bill made me feel confident in the work they could do and the pricing was great. Assisted with government rebates and government assistance which was a big plus. Work was done efficiently and in a timely manner. Had some issues with the insulation which were fixed immediately. Bill came out personally to fix the insulation around the attic door. They kept me informed the whole time and followed up on all the work. Bill's a good guy. Laurie in the office was great. Good, honest company. I highly recommend them.

From Bill, the owner who did the before and after air leak tests. To Tom and Tom who did the HVAC and sealing work. All are truly pros. I highly recommend them.

They were wonderful, very neat, on time, professional, & considerate. The job started when stated and finished in a timely manner.

Alber Service has been great for me for years; new furnace, A/C and annual contracts are all great.

Excellent job. Great communications. People showed up as scheduled.

I thought they were high.

Started and finished within estimated time frame.  Were neat and respectful while in our home - even felt very comfortable leaving the workers there by themselves while I ran errands.

Last Friday our hot water heater stopped working, I called another service provider and they were able to get it up and running and said it would cost over $1600 to replace the unit. I knew it needed to be replaced, we bought the condo in foreclosure and it sat for a few years empty. I knew the quote was very high and decided to try and see if it would continue to run while I did  some research.  Of course, no luck and the system stopped working  in 2 days--no hot water.  My sister-in-law uses Alber Services.  I gave Alber Service a call, Laurie in the office was professional and helpful she setup an time for Richard to come out that afternoon.  He worked up a price and I called Laurie to schedule the installation.  She was great and made some schedule changes and within 24 hours we had a beautiful and working hot water heater.  I couldn't be there for the installation but my sister-in-law (the best) helped out, Laurie called her when the installers were on the way.

Still waiting on the work to be done