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Whalen & Ives Inc

Heating and Air Conditioning, Generator

About us

Founded in 1985 by David Whalen and Scott Ives . Whalen and Ives Inc has grown to as many as 27 employees. We are NATE certified and fully industry licensed. We service all brands 24 hrs a day. We install Rheem and Ruud cooling and heating products. We serve the Northern New Jersey and Rockland county areas. Call with any question or to schedule a service call or an installation estimate. Thank you for your patronage !

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Maintenance and installation of central air conditioning and heating systems with 24 hr, filtration, humidifer, ventilation & dehumidification.

Services we don't offer

n/a

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Reviews

4.967 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 51-67 of 67 reviews

Jerry G.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Andrew H.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$130

BARBARA A.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Michael A.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Date of service was 05/01/2015, Cost of service was $300.00.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jonathan L.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My heater stopped working on Friday. They sent out technicians the same day. They diagnosed the problem and by Monday they were back to change out the inducer motor. I looked up the price on the internet and it ranged from mid $200s to $350. They charged $269 for the motor, which I thought was fair. Their labor was $165. I have no sense of how this compares, but $165 for less than an hour of work felt high. But all's good. My home's warm and the new motor is h*** of a lot quieter than the older one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

JoAnn M.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$158

Dana K.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I schedule maintenance appointments on my heating and AC unit twice a year. They are always punctual, professional and extremely nice. I haven't had the summer appointment just yet (that's why I put "no" for services performed).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Gina P.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

BARBARA A.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Ran efficiency tests for heating system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Michael G.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beth A.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: 3 new air conditioners, we are very happy with this company

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christina M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

Gerard M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Micheal G.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David H.
04/2011
2.0
heating & air conditioning/hvac
  + -1 more
see above
Description of Work: I recd several estimates for a central AC system for my home. The Whalen and Ives was competitive in price yet several thousand dollars higher than the estimate I accepted. The salesperson from Whalen and Ives was invited back for a follow-up on the plan for this older home and the ductwork. The salesperson brought his installer who was in opposition to the original plan and therefore I guess the price, too. They offered to have Mr Whalen re-estimate the home for a mini duct system for what they said would cost a bit more. They never did. It seemed like they had never seen an older home that needed an AC system. My choice for my AC system was able to install a standard AC system with little effect to my closets and home.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Whalen & Ives Inc
Member I regret that you felt having my salesman bring in our field foreman to verify conditions and design on your ever changing home renovation as a negative. I thought it was professional. Had you let us follow through bringing our design to a written proposal I would have hoped you would have given us fair consideration. Unfortunately you did not allow us this oportunity. Hope all went well. Regards, David Whalen

Angelica P.
01/2011
5.0
heating & air conditioning/hvac
  + -1 more
Very good!
Description of Work: Came home to no heat on a cold and snowy night .Called this company and Dave spent half an hour on the phone with my husband telling him what to do . When it did not work Dave came over and repaired the gas heater for the time being but telling us it needed some maintenance work to it He refused any compensation saying that if we called for maintenance there was no charge for his service call I made an appointment for maintenance,however , two days later, no heat again. I again called and within two hours a serviceman came and replaced a part. Two days later the same person came back for the maintenance appointment. My husband and I are extremely pleased with this contractor. They are professional, courteous and punctual. I feel that their charges for the work they performed was also good

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Ruby K.
10/2010
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: they provide good service, he offered to help me with my roof which was nice
Rating CategoryRating out of 5
Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information

180 Kinderkamack Rd, Park Ridge, NJ 07656

www.whalenives.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Generator

FAQ

Whalen & Ives Inc is currently rated 4.9 overall out of 5.
Whalen & Ives Inc accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, Whalen & Ives Inc offers free project estimates.
Yes, Whalen & Ives Inc offers eco-friendly accreditations.
No, Whalen & Ives Inc does not offer a senior discount.
Yes, Whalen & Ives Inc offers emergency services.
Yes, Whalen & Ives Inc offers warranties.
Whalen & Ives Inc offers the following services: Maintenance and installation of central air conditioning and heating systems with 24 hr, filtration, humidifer, ventilation & dehumidification.
n/a

Contact information

180 Kinderkamack Rd, Park Ridge, NJ 07656

www.whalenives.com