Basements Love Us Inc

Everything went great. I called them another time and they had pointed out that it wasn't an issue with the job that they did but they still went the extra mile to correct the issue. I would definitely refer them to other people. Everything has been working out well even with all the rain we have had lately.

Basements Love Us was very professional from they time they came out to provide an estimate to they time they completed the job.  I was able to have them come out for an estimate on a Saturday, and begin on Thursday... less than a week!  Paul was very helpful throughout the process, and provided a great level of explanation to ensure I was comfortable with the work.
They did a very fast and neat job, and didn't make any mess, even while shoveling out dirt from my crawl space.  I can already notice a difference in the humidity of my basement after they installed the vapor barrier.  I would absolutely recommend them to anyone requiring crawl space / basement foundation repair.

Basements Love Us, Inc. took my concern and within 3 to 4 hours a team of workers were here repairing the problem and had it completed that same afternoon.  My husband and I were totally pleased.

Both when Basements Love Us initially Waterproofed our basement and Now with this follow up repair Basements Love Us have done an exceptional job.  The men have all been very courteous, skilled and timely in their work.    I would recommend their service to anyone in the future.

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The guys were great, they showed when they were supposed to, worked hard and cleaned up after themselves, when they ran into complications they worked into the night to make sure the work was finished before a snow storm.

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The three person crew sent by Basements Love Us were on-time, professional, and very friendly to work with.  They were knowledgeable about the repair and what steps needed to be completed.  They worked a very long day the first day to complete the concrete removal, excavate down to the bottom of the foundation and completed the crack repair and waterproofing; so we were not left with a huge hole out front.  They returned the second day to lay the new concrete and complete the job.  They also went above and beyond by repairing a PVC pipe that broke during the concrete removal.  They drove to home depot and got the parts they needed to make it like new.

Overall work was done well. They explained each step of the work done, removed all sheet rack and framing cleaned area very well, installed drain sump pump treated for mold, explained not to use basement because of children.

Once again,  I have to thank Basements Love Us for coming out to my Wildwood condo last weekend as I was away in Florida and saving my vacation!

Last Sunday my handyman went to my condo in Wildwood to finish up some work for me. He called me and informed me that the condo I just staged for this summers rental season has been ruined.  My 2 bedrooms and closets were soaked, which means the water tank broke between Sunday and 10 days prior when I was last there.  I called Basements Love Us right away since I used them previously for my home and they were quick to respond to my emergency.  They had to remove all the furniture, remove the carpet, removed portions of the drywall that got wet and I had them spray for mold especially since I have no idea how long it was running. I ask them to check the rental department that was just under my unit and that was all good thank god!  I have to say, being  a house flipper isn't easy and I'm very pleased to have Basements Love Us as a contact.  I also just signed another contract with them to waterproof,  perform mold remediation and fix the structural damage under my front porch in my North Wildwood property.  My experience has been great with this company.   My expectations are a contract with fair pricing, show up early in the morning do the job!



Thanks again guys and keep up the great work!

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Basements Love Us were flexible in working around the schedule of the other work that was being conducted on the property at the time.  When I gave them the go ahead to come and provide work they were on-site the same week.  The crew were very professional and finished the work in 2 days as promised.  They cleaned up after themselves ensuring proper disposal of all the materials removed from the property.
I was very happy with the experience.

unknown

it was great sean was phenomenal. foundation was cracking. He assessed the problem. Waterproofed the entire basement, Didn't feel pushed or rushed

My parents had Basements Love Us came out to their house in August 2015 and installed a waterproofing system with a sump pump. Every time when it used to rain they got water in the basement, but now since Basements Love Us  completed the work  they have had no problems. A lot of personal and sentimental items had been lost in the past due to the water damage, it is extremely comforting to know we will not have to lose anything more. We are extremely pleased with their company! Thanks Guys!

I had this moldy smell coming from my upstairs bathroom and couldn't take it anymore.  I decided to called Basements Love Us and they came out right away.   They assessed the problem and recommended mold remediation.  We decided to move forward and it was the best decision.  Since they completed the project last summer we have not had that musty moldy smell anymore.  I would definitely recommend.

Everything went well especially with the amount of work that had to be done. ?I really liked the professionalism and knowledge that they had.

Had mold in basement; Basements love us came out and tested the area for me. After sending samples back to their laboratory it came back positive for mold existence. They came back and performed a remediation scope which consisted of cleaning and removing the mold. Upon completion of work, they performed post mold testing to make sure it passed. The post results came back negative for mold existence and since than my home is healthy and safe! Thanks Basements love us!

I had water in my basement every time it rained and finally i got sick of it and seen basements love us advertisement and decided to call them for an estimate. After the inspector came out i trusted him on what he told me that i had to do and i decided to move forward with the project. The crew came out and were very neat and thorough and completed the project in 2 days! Since then my basement is dry again and Im even going to hire them to finish my basement off and make it into the man cave i always wanted. I would refer them to others.

They were very professional and explained the whole process step by step. I was very pleased and have already recommended Basements Love US to my friends and family. Thanks again Shawn

I have a side business as a House Flipper for about 2 years now.  I have a lot of experience with different contractors some good some bad as we all realize in any business.    More recently my own house had mold and dampness issues.  I heard of BasementsLoveUs from a few other Rehabbers within network so  I decided that this job was just to much for me to handle and really out of my comfort of knowledge.  I must say BasementLoveUs DID NOT disappoint.  I called explained my problem to the secretary who scheduled my appointment as well as called and confirmed my appointment.  The salesman Paul was assigned to my job who was very nice and I thought pricing was good and fair.  The scope of work was right on point.  I am happy that I met the owner Shawn who is extremely knowledgeable in his profession.  I met the quality control gentlemen to make sure job was going according to plan.  Luckily I didn't have any underlying issues that could sometimes become costly but as Flipper myself I'm well aware things happen.  What they didn't know is I am always looking to add very fair, knowledgeable contractors to my network.  So thank you BasementsLoveUs team for such hard work thats for sure.  It was a pleasure.  Looking forward to bringing you onboard for some of my projects in the future.  Didn't realize how much you really do and I always like to work with crews that do more then just one thing!

I had a pleasant experience from my initial contact to the office to the technician who came out to evaluate my problem.
They were pleasant, courteous, and knowledgable about the products.  The crew came out and were hard working and efficient.
My system has been working well.

Overall I was very satisfied with the work performed by Basements Love Us. After winter storm Jonas flooded my basement I was in need of a new waterproofing system as well as mold treatment. I called a few companies for estimates and Basements Love Us was the first to respond and was the first to come out and give me an estimate. The estimator was very polite and respectful and assured me they could fix my problem. After the estimator learned that I was in the military he gave me a Military Discount which was very well appreciated. So I decided to move forward with this company. The next week the guys from Basements Love Us showed up first thing in the morning to perform the work. They dropped stones and sand in my driveway but one of the guys (Ryan M.) assured me that they would have it all cleaned up before they left. After 2 days of working long days the job was finally complete and I was given a detailed walk through of all the work that was completed. All the stones and sand were cleaned up as well as the rest of my basement. Im very pleased with the work that was performed and so far have not had any problems with my water proofing system. I would 100% recommend this company to my family and friends. THANKS BASEMENTS LOVE US

I always had a musty smell in my house and the crawlspace was always damp.  They came out and showed me the different material and decided the best one for the project.  Since they came out and installed the liner, the smell has improved tremendously.

The crew arrived on time and was fantastic.  They worked all day without a break. So far the system has worked great.

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