Awful. Representative Sam arrived in a car without any cleaning equipment and I could tell from minute one he was going to be an issue. Before I removed all the covering on my couch which needed to be cleaned he was coming up with reasons why he cant clean it. You can tell this guy was just looking for an excuse to not do his job and leave. He called the home office on my phone and started to walk out. I told him to please stay as he is waiting by the door. Once I realized that he didn't have any cleaning equipment with him, I told him to leave. Called Tri-State three times and have yet to hear back from a supervisor although they assured me they are looking into it. STAY AWAY from this company!!! Lazy workers=terrible service. I wasted two hours this morning waiting for them to do their job and they didn't. Don't waste your time too!
Description of Work: This is a company that was sent out on behalf of a service contract that I have with Macys for furniture cleaning/repair.
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Service Categories
Furniture - Sales
FAQ
TRI STATE FURNITURE SVC is currently rated 1 overall out of 5.
No, TRI STATE FURNITURE SVC does not offer free project estimates.
No, TRI STATE FURNITURE SVC does not offer eco-friendly accreditations.
No, TRI STATE FURNITURE SVC does not offer a senior discount.
No, TRI STATE FURNITURE SVC does not offer emergency services.
No, TRI STATE FURNITURE SVC does not offer warranties.