For over 30 years, EcoSystems has been designing, installing, and servicing, residential and commercial lawn sprinkler systems throughout New Jersey. We are an experienced and established company whose reputation has been built on our obsessive pursuit of perfection in all phases of our work.
Drainage Solutions, Lawn Sprinkler & Irrigation, Snow Plowing & Landscape Lighting.
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Number of Stars | Image of Distribution | Number of Ratings |
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83% | ||
7% | ||
3% | ||
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4% |
"[Member Name Removed]. I am sorry that there seems to be a misunderstanding. Unlike many of our competitors, we have 6 full time people in the office and try to be diligent in returning calls. And while itβs not impossible for someone to fall through the cracks, that doesnβt seem to be the case here. We originally visited your home on the 30th of May when the technician made those recommendations. We document all of the calls and emails that come into and out of the office and our notes indicate that the office called and left a voice mail for you on June 1 to schedule an estimate appointment. After getting no response, we called and left another voice mail on June 11. It's noted that the first time we received a return call from you was on June 15th when you spoke with someone in our office but the person who could make an appointment for you was not available. It shows that person returned your call on the 16th and again left a voice mail. Finally an appointment was scheduled and while itβs true that we needed to reschedule it, you were called. A voice mail was left again. Finally both a voice mail and email were sent to you yesterday. The number weβve been calling is correct as your name is stated on the voice mail. The email is correct as we corresponded with you via email to schedule your original appointment. Every call we made to you, including the confirmation calls for your appointments, was left on your voice mail. Iβm sorry we werenβt able to connect, but it simply isnβt true that no one returned your calls or answered the phone."
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