Arctic Air Conditioning logoApproved Pro
This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro

Arctic Air Conditioning

4.8(
828
)
Heating and Air Conditioning Service, Water Heater Service, Plumbing,
This pro has maintained an average of 4.5+ star throughout their time with Angi.

About us

Arctic Air Conditioning is a family run business that has served New Jersey since 1977. We specialize in residential and commercial Air Conditioning, Heating, Humidification, and indoor air quality. Our other services include Plumbing, Electrical, and Garage Doors. Our philosophy is to provide top of the line equipment with the best installation and service available in the industry. We are an award winning Lennox Dealer and Home Depot Service Provider.

Business highlights

Emergency services offered
48 years of experience

Services we offer

Air Conditioning, Furnaces, Heat Pumps, Boilers, Commercial HVAC, Ductless, Home Energy Audits, Oil-to-Gas Conversions, Radiant Heating, Ductwork, Water Heaters, Plumbing, & Electrical.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • MasterCard
Our recent projects
  • 11
    View Gallery

    Assorted photos uploaded by Arctic Air Conditioning

Reviews
4.8828 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
1%
2
1%
1
2%
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Showing 1-25 of 828 reviews
Erik A.
May 2025
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$15,000
Great!! Would hire again
Hyeri S.
May 2025
1.0
Plumbing
$15,000
I do not recommend this company. I contacted Arctic Air Conditioning and Plumbing for a simple leak in my toilet and kitchen sink. They charged a $140 diagnostic fee, which I agreed to — assuming it would be applied toward the repair as many other companies do. However, when the technician arrived, he inspected both issues (which were minor and didn’t require any major parts) and then quoted over $1,000 to fix them. This was shocking and completely unreasonable. No repairs were done, but I was still charged the full $140 just for the visit. Their pricing was way out of line compared to other plumbers in the area. The lack of transparency and the inflated quote felt like a bait-and-switch. Be careful before booking — I suggest finding a more honest and reasonably priced plumber.
Danny Q.
Apr 2025
4.0
Plumbing
$47,900
Michael from Arctic came on the same day Arctic contacted me, and he did a good job fixing the shower water temperature. Price is kinda high for a 30-minute job.
Tim H.
Feb 2025
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
After two weeks of trying to diagnose the problem with my heating system, it was determined that I needed to replace the system. Although this was not the answer that I was looking for, it was the right answer and decision. From the technicians who determined a replacement was needed, to Phil Grego who coordinated the replacement installation, to Miguel and his coworker who worked quickly to replace the system, it was a flawless coordinated effort to restore a working heating system in my house. All representatives from Arctic Air were respectful and informative. An extra shout out to Phil who was able to get me on the installation schedule quickly.
Response from

"Thank you for the 5-star review! We are glad you were satisfied with our work. Please call us for any of your HVAC, plumbing, electric, and garage door needs!"

Jerrica J.
Feb 2025
5.0
Plumbing
Yes, I recommend this pro
$29,000
I had the pleasure of working with Scott Carolus from Arctic Air, and I can't recommend him enough. He was incredibly helpful and explained everything to a T, ensuring I understood the issue clearly. Scott saved us from what could've been a major disaster the previous plumber had intended to cut our gas pipe, which was clearly the wrong pipe. Scott came in, conducted a thorough inspection, found the actual leak, and fixed it quickly. Thanks to his prompt action, we were able to get our heat back on after being without it for four days this happened over Thanksgiving when everywhere was closed. Scott's professionalism was top notch; he was compassionate, worked cleanly, and got everything done precisely. It's rare to find someone so dedicated to doing the job right. I would absolutely recommend Arctic Air to anyone in need of plumbing or heating services. They got the job done correctly and swiftly I'll definitely be calling them again if anything comes up.
Response from

"Thank you for the kind words about our plumber Scott Carolus. We strive for that level of service. We are glad that you were satisfied with our work. Please give us a call for any of your Hvac, plumbing, electric and garage door needs!"

Seyed S.
Dec 2024
1.0
Insulation
$1,074,300
I am deeply disappointed with an HVAC installation carried out by Arctic Air Co. referred to me through The Home Depot. Based on the trust I have in The Home Depot’s partnerships, I proceeded with Arctic and arranged an initial visit with David Costello. He recommended specific HVAC units suited to my home, and I signed a contract for a full HVAC system installation, paying about $11,000. After the installation was completed, I discovered a significant issue with the filter rack design. The current setup prevents me from removing the air filter to inspect or replace it, even when the HVAC room door is fully open. This issue stems from the fact that the HVAC system was installed without properly accounting for the clearance required by the filter rack. I have reached out multiple times, including sending messages and photos detailing the problem, but my concerns have been ignored. This lack of responsiveness raises serious doubts about the reliability of their warranty support.
Response from

"We would like to apologize for your experience. We're sorry to hear you were less than satisfied with our service. We pride ourselves on our services and the high-quality standards we maintain. We would like to make things right. Please feel free to give us a call at 732-251-1111 and ask for our office manager so we can discuss what occurred and how we might make it up to you. Thank you."

William Z.
Dec 2024
5.0
Electrical Service
Yes, I recommend this pro
$110,000
Everything went well. Excellent Pro installer.
Response from

"Thank you for the 5 star review! We are glad that you were satisfied with our work. Please give us a call for any of your Hvac, plumbing, electric and garage door needs!"

Marie J.
Jul 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$789,500
I was very pleased. Jake came first to access the problem. I needed a new air conditioner. Then Russ came & advised me of my options. I thought they were very fair & took the time to explain & answer any questions I had. Eugene came & installed the air conditioner & again taking time to answer any questions I had. They were all very professional & I would highly recommend Arctic Air. I also want to thank them for giving me a fair price and a good product.
Response from

"Thank you for the 5 star review! We are glad that you were satisfied with our work. Please give us a call for any of your Hvac, plumbing, electric and garage door needs!"

Aldo B.
Jul 2024
5.0
Air Conditioning - Auto
Yes, I recommend this pro
$700,000
All went well. Timely, professional and clean. Will use them again if needed
Response from

"Thank you for the 5 star review! We are glad that you were satisfied with our work. Please give us a call for any of your Hvac, plumbing, electric and garage door needs"

David F.
Jun 2024
5.0
Plumbing, Gas Leak Repair
Yes, I recommend this pro
Brian did a great job he was very knowledgeable and very respectful I would recommend Arctic Air to anyone
Response from

"Thank you for the 5 star review! We are glad that you were satisfied with our work. Please give us a call for any of your Hvac, plumbing, electric and garage door needs"

Marta R.
Jun 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Very professional and knowledgeable staff.
Response from

"Thank you for the 5 star review! We are glad that you were satisfied with our work. Please give us a call for any of your Hvac, plumbing, electric and garage door needs"

David H.
Jan 2024
5.0
Plumbing
Yes, I recommend this pro
$32,500
Technician was knowledgeable and fixed the leaking pipes in a timely manner. Not a complicated job but all work was scheduled and completed within 3 hours of initial phone call. Very impressive.
Response from

"[Member Name Removed], Thank you for the 5 star review! We are glad that you were satisfied with our work. Please give us a call for any of your Hvac, plumbing, electric and garage doo needs."

Kerry G.
Oct 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$2,100,000
Connor was amazing and all the work was done efficiently and correctly!
Response from

"Thank you for the 5 star review and kind words about Connor. We are glad that you were satisfied with our service. Please contact us for any of your Hvac, plumbing, electric and garage door needs."

Thomas L.
Sep 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$42,500
Simply amazing- can't say enough.My AC unit went out Wed. August 23 and I was without AC until Saturday the 26th. The person originally hired to do the job did not show- he is only one person and his helper fell ill.Got on Angi Friday night and was contacted by Arctic Air Saturday morning.AC was fixed partially fixed (heat defrost board got shorted out) At least we had AC until I could afford to have the new board put in yesterday. The follow through from beginning to end was amazing, and the professionalism of both techs who showed up was second to none.Addressed all of my concerns and questions.Thanks again.
Response from

"Thank you for the 5 star review. We are glad you were satisfied with our work. Please give us a call for any of your HVAC, plumbing, electric and garage door needs"

Bill K.
Jan 2023
5.0
Water Heater Service
Yes, I recommend this pro
Follow up on previous review. The owner moved Mountains and got the parts and had a technician come out sunday morning 1/1 and repaired my hot water heater. Thank you Ross and Mark in Customer Service. My faith in Artic Air is restored and I will keep using them. William Karsh
Response from

"Thank you for the 5-star review!!! We are glad you are satisfied with our work. Please call us for any of your HVAC, plumbing, and electric needs!"

Bill K.
Dec 2022
1.0
Water Heater Service
$100,000
Screwed by Artic air again shame on me I trusted this company only to be told I need to do my research on products they recommend by some incomepetent customer sevice representative that they must outsource to because you couldn't be that dumb and continue your employment. I was told that my "Rheem hot water heater was a piece of s??t but we continue to sell them". I had mine installed just a month ago. Now no hot water maybe till wednesday. They first have to start a warranty process and it takes according to this incompetent individualividual at least 3 business days from monday when they reopen. unfortunately for him I have a computer and saw you can order online and pay to get the parts in 24 hours meaning hopefully sooner than the less than inteligent customer service rep suggested. DO NOT USE ARTIC AIR FOR ANYTHING THEY SELL POOR QUALITY PRODUCTS AND THEN TELL YOU ITS YOUR FAULT YOU BOUGHT IT so you have to go through the warranty process because they dont want to lay out any money from their pocket to make their Customers whole. Ross shame on you! I think you father would be extremely upset thank god he's still alive or he would be turning over in his grave. I will sign this because there is nothing here that is not true.
Response from

"We would like to apologize for your experience. We're sorry to hear you were less than satisfied with our service. We pride ourselves on our services and the high-quality standards we maintain. We would like to make things right. Please feel free to give us a call at 732-251-1111 and ask for our office manager so we can discuss what occurred and how we might make it up to you. Thank you."

WINNIE N.
Nov 2022
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$1,250,000
Our furnace failed on a rather cold day. We called Arctic Air Conditioning and they sent a technician the same morning. The system was ~30 year old, and we know we needed to replace. Once we confirmed that the furnace is not salvageable, they sent an advisor, Chris, to do the measurement and gave an estimate. Chris was able to arrange the installation in 2 days. The team came and completed the work as expected. The work was done in about 5 hours: removal of the old gas furnace & AC unit, installation of new units and new thermostat. They made sure we inspect their work, and showed us how the furnace works. The AC will need to be fully charged when the weather is warmer. A couple things to know is that the utility rebate is small and not worth taking into purchase decision. The Lennox thermostat works well, but the phone app does not work (rated extremely poorly on app store), so don't bother. We picked the better upgrade, which is reflected in the project cost.
Response from

"Thank you for the 5-star review!!! We are glad you are satisfied with our work. Please call us for any of your HVAC, plumbing, and electric needs!"

Lynn R.
Oct 2022
1.0
Water Heater Service, Electrical Service
DIDNT! No one showed for appt. Chris was on his was 3xs when I called company. After 45 minutes and Chris was still on his way I canceled. This company lost over $10,000-$15000 of my business
Response from

"Hello, we would like to apologize for your experience. We're sorry to hear you were less than satisfied with our service. We pride ourselves on our services and the high-quality standards we maintain. We would like to make things right. Please feel free to give us a call at 732-251-1111 and ask for our office manager so we can discuss what occurred and how we might make it up to you. Thank you."

Deborah B.
Aug 2022
4.0
Heating and Air Conditioning Service, Air Duct Cleaning
Yes, I recommend this pro
A little trouble with new thermostat but they got it done in a day.
Response from

"[Member Name Removed], Thank you for the review and kind words. Give us a call for any HVAC, plumbing and electric needs!"

James M.
Jul 2022
2.0
Heating and Air Conditioning Service, Electrical Service
$1,250,000
Combo boiler was installed in November 2021. Township of Old Bridge issued a red sticker requesting an undated schematic indicating the change in location from the original to where the boiler was eventually installed. Over the winter i made several calls to Artic inquiring if the complied with the township’s request. I was always informed that they would look into it but no one ever got back to me. Finally, in May of 2022 I got a call from Mark Kresge asking if Artic could come over to install a gauge. When the plumber arrived he said they needed to install the gauge because the Town inspector said I had a slow leak and he would also run a pressure test. I told him that no inspector had been to my house since November and it made no sense that the Township would allow me to have heat all winter with a gas leak in one on the pipes and I suggested that he had the wrong house. When he insisted he didn’t but couldn’t answer any of my questions I called Mr. Kresge and asked”what the h*** is going on?” to which he responded to “use that language on someone else”, put me on hold and never got back on the line. The man doing the work left and I have no idea what he did. An inspector came and now rejected the work because the two outlets outside the house were incorrect. A few weeks later Artic returned and replaced one of the pipes with an ugly 2’ black pipe and told me it was now my job to call for an inspection. To this day I have no idea what went on because communication with Artic is the worst I’ve ever experience. The bill was over $12,000.00 and I chose them because they are local and had good reviews. It pains me to deal with a company that seems to have so little regard for its clientele. We have the most thorough communication setup in our history and we can’t get some people to communicate effectively.
Response from

"Hello, we would like to apologize for your experience. We're sorry to hear you were less than satisfied with our service. We pride ourselves on our services and the high-quality standards we maintain. We would like to make things right. Please feel free to give us a call at 732-251-1111 and ask for our office manager so we can discuss what occurred and how we might make it up to you. Thank you."

Nancy V.
Mar 2022
5.0
Heating and Air Conditioning Service, Electrical Service
Yes, I recommend this pro
It went very well! Alfredo was great and helped me tremendously. I would definitely use Arctic Air again!
Response from

"[Member Name Removed], Thank you for the five star review! We are glad you were satisfied with our work. Please, give us a call for any of your HVAC, plumbing and electric needs!"

Mohamed D.
Mar 2022
5.0
Water Heater Service, Plumbing
Yes, I recommend this pro
$150,000
Excellent service and very courteous service
Response from

"[Member Name Removed], Thank you for the five star review! We are glad you were satisfied with our work. Please, give us a call for any of your HVAC, plumbing and electric needs!"

Christophe G.
Mar 2022
2.0
Plumbing
$56,500
I needed a plumber to install a new dishwasher. The old one was already removed. On the plus side, they were easy to reach and quickly gave a quote. However, they quoted $565, way more expensive than quotes from other plumbers at $250, $300, $375, $400. So I didn't hire them but wanted to leave a review to indicate that they were really expensive for this quote.
Response from

"Hello, we would like to apologize for your experience. We're sorry to hear you were less than satisfied with our service. We pride ourselves on our services and the high-quality standards we maintain. We would like to make things right. Please feel free to give us a call at 732-251-1111 and ask for our office manager so we can discuss what occurred and how we might make it up to you. Thank you."

Michele A.
Mar 2022
5.0
Plumbing
Yes, I recommend this pro
$19,000
Excellent! The plumber worked hard to make sure the problem was resolved. He was very professional and did an excellent job!
Response from

"[Member Name Removed], Thank you for the 5 star review!!! We are glad you were satisfied with our work. Please, give us a call for any of your HVAC, plumbing, and electric needs."

Carter H.
Mar 2022
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Eric Reed did a great job with the work, communication and overall professionalism.
Response from

"[Member Name Removed], Thank you for the [Member Information Removed] star review!! We are glad you were satisfied with Eric's work. We strive to provide that level of service! Please, give us a call for any of your HVAC, plumbing, and electric needs."

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Showing 1-25 of 828

Licensing

Bonded
Insured
Licensed*

Trade License Number

19HC00100600

Trade License Locale

NJ

Trade License Authority

New Jersey Division Of Consumer Affairs

Trade License Expiration

06/30/2024

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Arctic Air Conditioning is currently rated 4.8 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
Arctic Air Conditioning accepts the following forms of payment: American Express, Financing Available, Check, Visa, MasterCard
Yes, Arctic Air Conditioning offers free project estimates.
Yes, Arctic Air Conditioning offers eco-friendly accreditations.
No, Arctic Air Conditioning does not offer a senior discount.
Yes, Arctic Air Conditioning offers emergency services.
Yes, Arctic Air Conditioning offers warranties.
Arctic Air Conditioning offers the following services: Air Conditioning, Furnaces, Heat Pumps, Boilers, Commercial HVAC, Ductless, Home Energy Audits, Oil-to-Gas Conversions, Radiant Heating, Ductwork, Water Heaters, Plumbing, & Electrical.

Contact Information

1 Pleasant Valley Rd, Old Bridge, NJ 08857

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
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