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Very neat job.

These guys called before they came over so I was able to run errands and not have to wait at home all day. The two guys were very personable and did everything I asked. I had shopped around and their pricing was on par with other companies. Only thing that I didn't like was of additional repairs they were suggesting. They showed me pictures of some damage and told me it is in need of repair. They wouldn't commit to whether the repairs needed to be done immediately or if they could be put off till next year. I just like to get an idea if I am getting hit with a legit issue or a sales pitch. Overall though I would use them again

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I am a Registered Architect in NY but had trouble finding a contractor to do the job in a 4 story townhouse in Manhattan at a reasonable price.  I joined Angie's list specifically for help in finding contractors for this job which happens to be my home.
I took bids from 3 contractors including Flue Tech.  I awarded them the job based upon:
Their professionalism in visiting the jobsite and analyzing the project needs
Their promptness and follow up
The professionalism of their proposal
Their bid
As an architect and real estate developer I do construction every day.  These guys were excellent in every way.
They set appointments and kept to their schedule
The job started as promised and was competed ahead of schedule
They worked in a clean manner 
I had 1 minor problem and they came back immediately.
I rate them 100%.  Couldn't have wished for more.

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Seamless service.
Had a little back and forth with emails to get a date on the calendar but very nice phone dispatcher and service providers were punctual, clean and professional.

On 9/28, following sale of my home, I requested chimney cleaning and paid $139 with American Express card.  
 At home inspection, a list of needed chimney repairs was uncovered and I asked Flue Tech to give me an estimate of repairs in lieu of chimney cleaning.  When I sent the second request, I provided Flue Tech with the written findings with photos from home inspection.  A few days later, I requested a date for repair so that vendor would realize I was serious about having the work done.  As I have sold my house and inspection revealed the problem, there was a time limit for performing the repair or providing a credit to buyer at closing. When I did not receive a response within 48 hours, I had to inform my attorney to go with credit at closing.
Vendor responded the following day that he needed to locate estimate before scheduling the work at which time I informed him that it was too late and requested refund of the $139.

fine
fast visit
some upselling of other services

The entire Flue Tech team was a pleasure to work with.  I called for an estimate which was promptly booked, and I was constantly updated on the status of all the appointments that followed.  Their communication was above and beyond anything I've ever experienced with this type of contracted service.  They provided a better quote and did not think we needed extra work recommended by another company. They were very accommodating with the schedule, allowing us to stay on track with other contract work.  Even though they estimated one day to do the work, and needed a second, they conveniently finished the interior work first so they could return the next day without needing access inside the house.  The work was neatly done for the most part, just a few bits of cement to wipe off the floor and door handle where they were passing in and out of the house.  Overall, a very good experience.

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My chimney was not used by previous owners and was covered in soot and debris. They also checked the flue on the roof. They suggested work to be done. I asked the effectiveness of the proposed work and technician showed me picture of what repairs were suggested. I liked that approach. I highly recommend hiring them

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