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Mark Lindsay & Son Plumbing & Heating Inc
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
WE ARE STILL OPEN AND ABLE TO SAFELY HELP DURING CORONAVIRUS. 5-Time Super Service Award Winner with special pricing for Angie's List Members!! Mark Lindsay and Son Plumbing & Heating Inc was founded in 1962 by John Lindsay and is family owned and operated by his son, Mark Lindsay. We have been in business for 50 years. Mark Lindsay has been leading the company since 1993 toward technological advancement and being number one in the business. We are a true 24/7/365 company. Our phone is answered by one of our staff no matter when you call. We cover all aspects of plumbing, heating, cooling and water treatment. Our factory trained technicians will give you excellent, quality service at a competitive, fair market price. All our technicians are back-round checked and drug tested. They are also all certified in their respective areas of expertise. This includes but is not limited to; NATE certified, EPA certified, HVAC certified, licensed plumbers and a member of the Tri-Boro Master Plumbers Assoc. Our technicians continue to take training, certifications and factory training as the market is always technologically advancing and growing. The size of our company allows us to respond quickly to emergencies and handle your calls promptly. No heat? No water? 24/7 our technicians are available to immediately resolve any emergency. All our technicians are uniformed; you can count on us to do a neat and clean job. All debris is removed from the job site, all techs wear foot covers and place down mats and runners where necessary, we will label all your emergency shut-off valves and we stand behind our motto, our reputation is your guarantee. You are guaranteed we will do all we can to see you satisfied. Cost is determined by the job. Additional phone number - (973) 728-8900.
Business highlights
Emergency services offered
32 years of experience
Services we offer
Plumbing. HVAC.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7294 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 5% | ||
| 3% | ||
| 2% | ||
| 3% |
Showing 26-50 of 294 reviews
Lois B.
Oct 2020
It went well. The clearing of both drains took about an hour, and no mess was left behind. The technician was polite and professional. We will definitely continue using Mark Lindsay Plumbing.
Susan F.
Oct 2020
On time professional curteous
Dorothy O.
Oct 2020
All great! Technician was very professional.
Peter R.
Oct 2020
Fantastic. They came rite away, found the problem and fixed it quickly.
Loretta Z.
Sep 2020
Efficient and professionsal work.
Ray M.
Sep 2020
The service for the unit was done great, professional and knowledgeable technician. But i'm giving the company a C because I needed quotes to move the outside ac unit and the drain, the manager yes me to death but no one ever responded so for that reason they lost a customer.
Response from Mark Lindsay & Son Plumbing & Heating Inc
"Thank you for bringing this to our attention. We apologize for the delay in any of our services. This is not a normal occurrence at Mark Lindsay and Son Plumbing & Heating and will review your account to ensure this does not happen moving forward. We realize we are only as good as our last service and wish you will let us wow you with our service. Thank you again"
Mary L.
Sep 2020
Prices are astronomical! Felt like I was ripped off.
Response from Mark Lindsay & Son Plumbing & Heating Inc
"Thank you for your response to our recent service. In reviewing your location and service provided we appreciate your feelings on the pricing of our work. Thank you for the positive grades in several categories. We strive to explain all of our services and provide pricing before any work is starting to strive for your satisfaction. A price at your location was provided before we started any work with your acceptance to complete all task. Being a fully license contractor including labor and materials with a full part and labor warranty on work for a full year comes with a cost."
Robert W.
Aug 2020
Excellent! Mark Lindsay & Son’s representatives, Rick Fenn (estimator) and Drew Storms (technician), were punctual, professional, courteous and technically knowledgeable and proficient, explaining the issues and answering questions, and ultimately performing the repairs and providing information for a long-term solution when we are ready to replace our 25 year old system. They were respectful of our home and wore masks, gloves and booties during the pandemic. We are thrilled to have our air again! They are highly recommended.
Victoria T.
Aug 2020
The two servicemen were extremely knowledgeable and professional. They also completed the task in a timely manner. I will definitely be using Mark Lindsay and Son’s Plumbing company again.
Brendan H.
Aug 2020
They came, they didn't do the repair correctly (they fixed leak with a pneumatic coupler, which won't work on a water line). Guy suggested installing a copper line with an estimate of $250. When their "fix" failed a few hours later, they came back next day. Suddenly the price skyrocketed to $600. AND, they demanded another $125 to fix the problem they failed to fix yesterday. Threw them out of the house. DO NOT EVER CALL MARK LINDSAY. DO NOT EVER EVER CALL MARK LINDSAY.
Response from Mark Lindsay & Son Plumbing & Heating Inc
"Ms. [Member Name Removed], First let me apologize to you for not having the excellent customer experience we strive for at Mark Lindsay and Son Plumbing & Heating. We made many mistakes including on our first repair we only verbally stated the tightening of the fitting August 3rd was a temporary repair. A Quote was provided to run a new feed line for $249 after all discounts for a permanent repair. The material was copper. When Mark Lindsay Plumbing return August 4th the Sr Tech realized the 15 Ft copper line quoted was not going to work being closer to 25 ft. Mark Lindsay and Plumbing should have stop right there, return for extra materials and complete the job per the quote. This again we apologize for and will be discussed with both Technicians the first Tech that quoted to get proper measurements and the 2nd Tech which should of completed the work with the extra materials not for the additional $100 in cost. The 2nd Tech quoted a different material besides copper with press fittings at the higher price you stated. When our office manager called to reply to your concerns your only resolution was completing all work at no charge or receive negative reviews. Our understanding unfortunately is you already resolved this issue and we cannot do work for free to avoid a negative review. I am positive we could have resolved fully this repair to your satisfaction. Mark Lindsay and Son Plumbing and Heating will fully reimburse all charges on the $69 invoice from diagnosis and quote visit August 3rd. Everyday is a training opportunity and Mark Lindsay and Son Plumbing & Heating take pride in admitting to our mistakes but learning from them to make all customers experience 100% satisfied in the future."
Richard A.
Jul 2020
Arrived punctually, worked very professionally. Very pleased with their work.
James M.
Jul 2020
Awfu!! Was told they would have part on Monday following initial visit! I had to contact them on Tuesday! They had me do 3-4 hours of research and visiting plumber supply companies for a part! No success on my end! Still have a toilet not working two weeks later!
Gery M.
Jul 2020
Veery good. Representative explained what needed to be done & why & provided option. Immediately proceeded to do job in timely manner.
Brenda A.
Jul 2020
Very professional......repair person had a good attitude and pleasantly answered questions.350.00
Rick M.
Jun 2020
Great job done
Ann-Marie B.
Jun 2020
Sent estimate for new ac handler and compressor. Plus explained we have HORRENDOUS dust in our home. Tech explained it was more to do w velocity of small ducts, than the filter itself. Had second opinion and they came ina smidge cheaper. I appreciate the honesty of ML&S, I will be signing w them to do new ac. ML&S hooked up my furnace yrs ago, and I was was beyond pleased w their workers & service.
Timothy S.
Jun 2020
Very well. Arrived on time as scheduled. Very efficient professional service. Technician knowledgeable of the system.
George V.
May 2020
Very happy with every aspect of our experience with Mark Lindsay and son Plumbing from start to finish. They were extremely responsive, willing to work with our budget and timelines, dependable, knowledgeable, and courteous. They provided high quality workmanship. They value their customer and it shows. Pleasure doing business with you Mark Lindsay. Will come back again.
Frank Z.
Apr 2020
Extremely well, Ignacio was very professional and thorough. Cleaned up as well as gave me options and reasoning.
Response from Mark Lindsay & Son Plumbing & Heating Inc
"Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you."
Matt M.
Apr 2020
Ignacio was great as always, explaining the situation, how to resolve and what it will cost up front. Highly recommend Ignacio and will request him each time I just Mark Lindsay & Son Plumbing!
Response from Mark Lindsay & Son Plumbing & Heating Inc
"Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Ignacio is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!"
Mark H.
Apr 2020
The technician immediately diagnosed the issue, then worked as long as the repair required. He then tested the equipment to ensure that both the heating and cooling functioned properly.
Response from Mark Lindsay & Son Plumbing & Heating Inc
"We are so happy you were satisfied with the job from start to finish. Thanks for your great review!"
Shelley B.
Apr 2020
He came right out to the house when scheduled, even called me ahead to let me know he was on the way. He was prepared with mask and gloves during this attempt throughout the US to quarantine/social distance. He gave me a good estimate and explained it well.
Response from Mark Lindsay & Son Plumbing & Heating Inc
"We are so happy to hear you were happy with services received! We are here to help whenever you need us! Thank you so much for such a great review!"
Kathleen M.
Mar 2020
Was excellent
Response from Mark Lindsay & Son Plumbing & Heating Inc
"Thank you for the A review [Member Name Removed]! We are happy to hear your experience with our company was excellent! Please reach out to us anytime you need plumbing, heating, cooling, water conditioning, well needs!"
Mike H.
Mar 2020
Without a hitch
Response from Mark Lindsay & Son Plumbing & Heating Inc
"Great to hear [Member Name Removed]! Thanks for your review of Mark Lindsay and Son!"
Meghan B.
Feb 2020
excellent. I received a phone right away and a service tech was at my house literally hours later. Fixed the problem on the spot. I am thrilled with their service.
Response from Mark Lindsay & Son Plumbing & Heating Inc
"We are so happy to hear you were thrilled with our service! Thanks so much for your review and A rating!"
Licensing
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FAQ
Mark Lindsay & Son Plumbing & Heating Inc is currently rated 4.7 overall out of 5.
Mark Lindsay & Son Plumbing & Heating Inc accepts the following forms of payment: CreditCard
Yes, Mark Lindsay & Son Plumbing & Heating Inc offers free project estimates.
No, Mark Lindsay & Son Plumbing & Heating Inc does not offer eco-friendly accreditations.
No, Mark Lindsay & Son Plumbing & Heating Inc does not offer a senior discount.
Yes, Mark Lindsay & Son Plumbing & Heating Inc offers emergency services.
No, Mark Lindsay & Son Plumbing & Heating Inc does not offer warranties.