Temperature Masters, LLC

THE JOB WAS DONE WELL OVERALL. JUST REFUSED TO LOWER CHARGE AFTER FINDING THE WORK WAS LESS COMPLICATING AND TOOK WAY LESS TIME THEN ORIGINALLY THOUGHT.

Many do not respond

They are very honest and clearly explained our options for fixing the air conditioner.

They are very good and explain details.

Temperature Masters was willing to change my appointment when I needed to. The techs showed up on time, were very courteous, professional and very, very hard working.

They were very professional the technicians were courteous and informative. Very satisfied

The techs showed up on time and were courteous and got right down to fixing my central air issue. I know my system is old and beyond the life expectancy of the manufacturer, but it still does the job with a little TLC. They took the time to fix my it quickly and did it for a really reasonable rate as well. I would certainly recommend them above all the other bigger name companies in my area.

They showed up on time, and solved the problem quickly, the only glitch was that there was some confusion on the billing and once i called they cleared it up quickly and reduced the bill. good work overall...

Install Date: 3.26.2018 Santiago and his crew were thorough professionals from the get go. His initial home visit to assess whether we should repair or replace a leaky furnace went surprisingly well. No hard sell. No suggestions to definitely replace as he did offer a repair price too. But considering age of unit, repair cost and potential for future problems we bit the bullet and decided to invest in one of the 3 AC and Gas furnace options, he presented. We settled on his recommendation of a Amana 48,000 BTU AC and a Amana 120,000 BTU 2 stage furnace. Since our current compressor was compromised we liked the lifetime unit replacement compressor warranty Amana offered. Made in America was a plus. Both units combined, costed us a shade under $10K. BTW he also had the best, fully detailed quote which showed me that he was quality conscious of his brand. Installation was a white-glove experience. Santiago had two separate crews come in by 8 AM to complete our installation in a day. His local distributor had accidentally dropped off a wrong sized A-coil, along with the rest of the equipments a bit earlier. But Santiago had someone drive and pickup the right one same day. After old units were pulled out a lot of duct work had to be redone. His crew clearly has been handpicked by Santiago for their work ethic and professionalism. Due to some duct work and a sensor complication the entire crew stayed back till 9pm to finish up. That too cheerfully! He stopped by to review and inspect the work during installation and again next day to go over the system and controls. I couldn't be more satisfied. All in all a great experience especially after the initial anxiety of having to deal with and vet 2-3 other highly rated local contractors. Compared to others, Santiago's prices were in the middle. But I am absolutely glad I selected him. Now, I highly highly recommend Temperature Masters to my family and friends. Good Luck!

They were fast professional & stepped in quickly when another provider let me down 5 minutes before the original appointment was made.

Quick response and good services. Crew was courteous and work was done great and clean. Will hire again if any HVAC problem. The only minor issue was the initial appointment set up. Thought they would come at 8am, instead they came in at 11am.

Received prompt response., Listened to what you had to say and was very patient and courteous. answering questions Very clean after doing work made sure you were happy with the service. The whole crew was great. Thank You Will recommend to others

I received a prompt response. Their representative understood my problem and gave alternative solutions with explanations of the advantages of each. I opted for replacement which was carried out the following day. The team made the installation and left our home as though nothing had happened. First class job, first class people.

Professional and honest.

Ken was very nice and helpful throughout the estimate. He took the time to explain how the system works and go through different options. On installation the crew was extremely professional and even wore covers over their shoes. They got furnace and HWH up and running in one day. The quality of work was great. Santiago came by to inspect their work. He even came back the next night to help me with the high efficiency rebates. I highly recommend them.

The gentlemen who did the work were very professional. They wore covers on their shoes and vacuumed the area after they were finished working. The gentleman explained that what I wanted done was not feasible, so he made a suggestion which turned out to be far superior then what I had envisioned. I'm very happy with the outcome.

I would highly recommend this company. They came and did a good job. Will be using them in the future.

They where right on time and got the heat on same day

The job was done in a timely manner. Very clean and efficient work. The price was very reasonable. Thanks.

I have been hiring contractors using Home Advisor services for last couple of years since I trust their contractors. However, I had a terrible experience with Temperature Masters, LLC. I don't recommend this company to anyone. During 1st week of March, my heating systems started malfunctioning and I hired Temperature Masters, LLC. using online appointment schedule via Home Advisor. The repair was scheduled on March 6th at 7 am. I had to call the company when no one showed up in the morning. They were not sure about my appointment so they rescheduled it for the afternoon. The technician showed up at 5 pm and was in hurry to go to his next appointment. He told me that it was not a one job. He has to bring other team with him. He gave me an estimate of $ 1700 and charged $75 for showing up. We had to stay without heat during the snow storm. Finally I have hired another company to fix my heating system they have changed me only $ 700 without consultation fee and one technician was able to fix it in less than 2 hours.