Not Just Doors

I called "Not just doors" because one of the cable of my garage door snapped." Not Just doors" called 30 minutes before the appointment and confirmed that they will be there. Once they arrived Novan who is the owner gave clear estimates of the time and cost. He had come fully prepared with all the parts for repair. Since the equipment was 22 years old, I requested that it be replaced. I compared prices online and prices are very competetive.
Both workers were very professional and corteous. All work was done as per estimate, on-time and as per satisfcation.
They even broom sweeped all the debris from the garage and did a very clean job.

We were very happy with their work.  I did not like the receptionist that answered the phone but that did not have anything to do with the work they did.  The receptionist was not professional at all.  He initially installed this garage door opener so we decided to use him again.   He was the first person I saw to set up the garage door so that if the spring breaks that it would not go flying through the garage.

I discovered the garage door was broken when I was locked out of the house.  Fortunately, my wife was home, so that was a minor issue.  The larger issue was finding someone to come the next day to meet our schedule.  Navon was helpful on the phone, and agreed to start his day early to meet my need to service.  He and his helper called and arrived on schedule, had the required parts and did the job professionally and quickly.  They cleaned up, took the broken parts and even did some minor trim repair that we noticed around the door.   They did not try to 'upsell' my on a new doors or openers, although he did give me a quote on the openers when I asked for one.  He also said he would call with the name of a good driveway business when I mentioned that the driveway was my next project.  He called with that name within the hour of leaving my place. 

Overall, very pleasant, professional and competent.  I intend to give him a good shot at replacing the door openers when that project makes it to the top of the list.