AVALON CARPET TILE & FLOORING

Sales person was very knowledgeable and helpful.

We ordered the carpet, paid 100% in advance, took about 3 weeks (less) from order to installation. Mary was our salesperson and she was wonderful! The installers were outstanding! We were called the day before with a time, they were here in the time window, introduced themselves and shook hands, move the furniture out and installed both bedrooms in 2-1/2 hours. Everything was perfect and the carpet looks great. I'd definitely use them again and highly recommend.

It went very well! Tom, our salesperson, was helpful selecting among far too many options for our indecisive brains. Unlike our experience in a different location, we were surprised to learn that carpet prices do not include installation. Good to know! We selected one carpet for the large, oddly-shaped master bedroom, and a slightly more expensive one for the guest bedroom. Then we did some comparison shopping. They were unable to come up with an exact match, but gave us a recommendation. Both companies came out to take measurements, but the second company was so slow getting back to us, that we went with Avalon. We did change our order (prior to installation) to use the same type of carpeting in both rooms, and that change went fine. They did ask for either 90% or 100% in advance, a rather odd split, I thought. The installation happened as scheduled, with two men working very hard from beginning to end, moving furniture with care, and leaving no evidence behind except our new carpet, which is a vast improvement over the decades-old stuff we replaced. No visible seams, either. And no surprises. They took about 3 hours from start to finish. The other company came back with a price that was much cheaper than Avalon, but between Avalon's professionalism, service, and the finished product, we are content! We would use them again, although we expect this carpet to last for a long, long time!