DAVID ZUIDEMA INC

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James arrived early in the 4-hour appointment window. He made sure our asphalt driveway could support his truck, then got right to work. He explained how he evaluated the tank, and showed me what he was doing during the process. We regard this pumping as routine maintenance, which reduces the chance that we will have an "emergency" in the future.
James was quick, efficient, knowledgeable and personable. We will use David Zuidema in the future.

It was fine. I had no problems. They were on time and it took about an hour.

No complaints. Driver called ahead and arrived mid-morning.  Dug out the tank cap, pumped it out, and gave his opinion about the tank capacity, condition, and maintenance.  Price was as estimated.

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Very punctual, immediately returned phone call, came when he said will come and did a good job of explaining to my dad and left with no mess around. Will definitely use them again.

Driver was on time and performed work in a professional manner.  Also was very informative, as this was my first house I've owned with a septic system.

The company came out to re check my Septic System after a  previous failed report. The digger was at my house for 
10 minutes  after being an hour late to preform a test and said he would email me a report . Repeatedly asked for a written report. I was told that David Zuedma would get back to me. I never received any further contact from anyone else in the company. Just a bill.

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Alex and the other team member were professional and courteous. They used video camera to perform the area that cannot be done visually. Alex also responsibly left his contact information for follow up and questions. I will use them again for my future services. Mary, the owner, is great for the customer service, but the other lady does not sound like she is happy to work.

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They pumped out my 1000 gallon tank. My neighbor to referred me to them. I found them to be friendly, professional, and very reasonably priced. No complaints.

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Scheduled appt w/ company. Arrived within scheduled time frame. Very informative. Will definitely use them again.

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The technician was very knowledgeable, he explained everything he did and answered all my questions . I will definitely use your company again.

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Went well. A little confusion on the price but they honored the phone quote.

I called to request routine cleaning of the two septic tanks at our house. The work was done well and efficiently by the technician, who also took the time to answer all of my questiions. There was very little pressure for additional services, unlike a previous experience with another contractor.
The only complaint was that my appointment was for the morning. No one came until shortly after noon, and that was just to locate and dig out one of the tank openings. He left and another person came to open the second tank. That person then left. The technician came shortly before three and finished the job. I understand that there could be problems with scheduling, but I would have expected the first two men to let me know what is going on, instead of just leaving. Aside from that, my experience with this company was favorable.