Overall we were very happy with them. They did a good job and they were on time. There were no surprises, they were in and out pretty quick. They moved everything back when they were done.
Description of Work: They installed new carpet for us, two rooms, hallways, stairs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,500
JOHN R.
07/2007
5.0
carpet installation
+ -1 more
I used them before for a dining room area rug and got a great deal. This time I ended up finding the same carpet elsewhere for less. I still liked their selection and the company. I will use them again at some point I am sure just not for this job.
Description of Work: I got an estimate on new carpet for two small guest rooms and installation. Estimate: $700.00.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
WALTER W.
07/2006
5.0
carpet installation
+ -1 more
We would recommend.
Description of Work: Bedroom, 2 closets, landing & steps Rugs and padding installed. We gave Chuck Lopresti our parameters and he saved us almost a thousand over Home Depot. He found the rug and padding that would work for us and gave us personal installation price. He later made adjustments when we had a difference in the meausements from a third party.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,640
KATHY M.
03/2006
1.0
carpet installation
+ -1 more
They didn't finish the job in one day as stated. They came back the next day 4 1/2 hours later then they promised. The carpet seam clearly showed where they pieced it together in the living room, T.V. room, and l bedroom. The steps were not turned, but just stapled, 2 closets didn't have the pad under the carpet. I called the installation manager at the store the next morning and he would not come out. He said just sweep it for 2 weeks and it would be OK. Finally he said he would be out, and he never showed. I called Karastan factory. Finally I went to the store and confronted store Manager, and installation Manager. They both came out to my house and told me they would replace all the carpet downstairs. I had to wait because they had to order a new dye lot. It took from Dec. to March to get my carpet fixed. They have beautiful carpet, but I would recommend you hire your own installer to put it in.
Description of Work: I purchased carpet for my entire house and you purchase the installation separately from them. They were to turn and tack at the spindles on my steps, and move my furniture.
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Service Categories
Carpet Sales and Installation
FAQ
FLOORS USA is currently rated 3.4 overall out of 5.
No, FLOORS USA does not offer free project estimates.
No, FLOORS USA does not offer eco-friendly accreditations.