Approved ProLEVCO POOLS INC
About us
**IN GROUND POOLS ONLY** Levco Pools is a full service pool company specializing in all facets of in-ground pool projects and service. Fully insured, fully licensed, and a member of the NJ Better Business Bureau (A+ Rating). We have been an Angie's list Super Service award winner for service and construction for the past 11 years in a row. We were also recently awarded "Best of Houzz" for 2015 & 2016. We are an "Authorized Hayward Repair Center". As such, should you select Levco Pools you can rest assured knowing that you have selected a reputable company that has been proudly serving central NJ since 1986. We specialize in and service only in-ground pools and spas.
Business highlights
Services we offer
We Specialize in-ground pool renovations! Other services include: Design, Installation, modernization and maintenance of pools and spas. New Tile & coping, stone & cantilevered cement, refurbished deck materials and masonry stone. Patterned and stamp-crete concrete, installation of filtration systems. digital controls, pumps and chlorinators.Openings, Closings, weekly service. We offer products such as diving boards, spectrum lights & virtually chlorine -free purification
Services we don't offer
WORK ON ABOVE GROUND POOLS OR FIBER-GLASS POOLS.
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- MasterCard
- 35
Assorted photos uploaded by LEVCO POOLS INC
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 6% | ||
| 2% | ||
| 1% | ||
| 0% |
Filter reviews by service
"Thank you for your "A" ratings and kind words regarding our work etc. We aspire on every occasion to meet and exceed our customers expectations. Regarding payments, much like our customers have expectations regarding Levco undertaking and completing work on time and to their satisfaction, Levco has an expectation that our customers make payments in a timely manner and in accordance with the signed agreements etc. I apologize if you felt that you were being asked for payment prematurely, perhaps there was a misunderstanding as to when payments were due. I would be more than happy to discuss this with you. Please call our office if you would like to discuss further. Regards Shawn Nisse. President, Levco Pools Inc."
"Thank you for the kind words and high marks regarding your ongoing experience with Levco Pools Inc. We look forward to the opportunity serving any and all your pool & spa needs in the future. Sincerely Shawn Nisse President. Levco Pools Inc"
"Thank you for the kind words and high marks regarding your experience with Levco Pools Inc. We look forward to the opportunity serving any and all your pool needs in the future. Sincerely Shawn Nisse President. Levco Pools Inc"
The crew was sent to address the lack of flow problem and knew nothing about providing to me an estimate. They tried a few things that didn't work to fix the flow problem and said they may have to come back to do a pressure test because they didn't have the equipment for that. I would have been crazed if that turned out to be the case if I had to pay for two service visits because they were unprepared. The crew called the office and got another idea to cut/cap the leaking bottom drain line and that worked. However I did not get an estimate for the bigger job and was told I had to contact the office.
The cost for a service call was $135. they then charged me $65 to fix the problem. There were no parts except for a PVC cap. You mean the service call give me time with them and no service? I have never had to double dip like that without service call providers.
As the main reason I called them was the estimate for the bigger job, I had to email them to ask for that. Waited a few days, no response, so I emailed them again. Owner said he thought he answered when he did finally respond. His answer was there is not an easy fix and it's a big job. I already knew it was a big job, I wanted to get options to address replacement of the bottom drain line and estimates. I never got that. The estimate is the reason I called them in the first place. I was happy to pay for the service charge when they came for the estimate but I only wanted a supplier to do that work when they have me the bigger estimate. I'm sure for others that had simple requests the they found the crew to be diligent and were delighted with Levco. But to me they could not even remember what I needed and basically just ran someone out to me without taking into account what the customer was actually asking for. I find in pool service the service providers in the area are not very good compared to other types of providers so if you get a reasonable response/service others may rate highly. That is not the case with me.
"Thank you for the kind words and high marks regarding your experience with Levco Pools Inc. We look forward to the opportunity serving any and all your pool needs in the future. Sincerely Shawn Nisse President. Levco Pools Inc"
"(Member name removed), Thank you for the kind words and high marks regarding your experience with Levco Pools Inc. We look forward to the opportunity serving any and all your pool needs in the future. Sincerely Shawn Nisse President. Levco Pools Inc"
"(Member name removed), Thank you for letting us know that our service lived up to your expectations. I appreciate your time and effort posting a review etc. I look forward to the opportunity of providing you with service for any and all your pool needs in the future. Sincerely Shawn Nisse Levco Pools Inc"
Long story: We had similar work done (on a much smaller scale) in our prior house by a different, ?national? pool company. That was such a bad experience we were reluctant to have ANY work done on our next house. We did our homework and researched several leading pool contractors. Angie?s list was a great place to start our search and the Levco reviews ultimately turned out to be right on the money. Disclaimer: we had no prior affiliation with anyone remotely connected to this company ? this is a real story.
The Levco experience all starts with lovely Laura. She answers your call and schedules an appointment with the boy-genius, Peter Lidia. We call him that because he is a genius when it comes to pool and surrounding design ? he?s been doing it forever. Boy is tacked on because he operates heavy machinery like a Nascar driver ? prime entertainment. When we first told Peter what we wanted, he said ?Nope, you can?t have that.? He then proceeded to tell us why our ideas were dreadful, and they were in hindsight. You would think the conversation would have ended at that point, but no . . . he gave us four or five ideas that we had not even considered, and they were brilliant. It was as if he knew what we wanted long before we did. We were just hoping to get a blue body of water in the backyard and instead, we got a backyard oasis with living and entertaining spaces that the whole family, friends, and neighborhood can enjoy. FYI - I was joking about the neighborhood.
I can personally vouch for the other positive reviews on Angie?s list. The Levco construction crew showed up regularly and they have an amazing work ethic. These are long-term employees, and they know what they are doing and do it well. Peter stayed in constant contact with us and worked onsite regularly throughout the project. Most impressive, he discussed options with us at each phase of the project, and listened, in order to customize the result to our needs ? this is not a one-size fits all operation. Shawn Nisse, the awesome owner, also touched base at intervals to make sure the work was being done to our satisfaction. Our calls and emails were returned within the day-every single time.
The craftsmanship by Levco is extraordinary. I tend to be a bit critical in this area but I have no complaints whatsoever. We were familiar with much of the work to be done from installing a pool in our prior house, or so we thought. Nay, nay. Levco took extra steps that the ?national? company did not. Extra steps, extra building materials, extra manpower, extra experience. It may have taken a little longer, and cost a few more dimes, but all this ?extra? certainly showed in the details of the finished project.
You will have no regrets in choosing Levco as your pool contractor. M.D.L., Lebanon Township
"Member, thank you so much for your kind words. It was an absolute pleasure working for you. We are thrilled that you are so happy with the backyard oasis. We hope you and your family have many years of enjoyment with pool and back yard. Best regards Shawn Nisse. President Levco Pools Inc"
Once Peter came out and spoke with us we knew immediately we made the right choice and picked the right company. We are not one of their biggest jobs but he treated it like it was. He took the time to carefully go over all of our options for finishes. One by one. I am not a quick decision maker but Peter kept entertaining me and placing at least a dozen of finish samples in our pool to get the true effect of the finished product. He was really great to work with. He was even nice enough to throw in a few mosaic tiles for our steps and buddy seat. He described the process that would take place in great detail and how long it would take to complete.
The crew came early every day they were expected to come and left when the job was completed, at least an 8 hour day. They were friendly, professional and super clean which is huge for me. I have seen contractors that leave your house looking like a bomb went off but not this crew. At the end of each day you would never even know they were there. Every tool, every piece of debris picked up. Not to mention these guys worked like a well oiled machine. They were always doing something and they worked well together. The crew finished the job well within the estimated completion date.
During and immediately after the project was completed any concerns I had were quickly addressed and resolved. They were always very helpful, responsive and striving to please, even well after they were paid in full for the project. Even this year, eight months after the completion of our pool resurfacing, Levco (Peter in particular) still advised and helped us out with concerns of opening up our pool for the first time with the new surface. It was amazing. They were paid in full, the job was done and yet they were still there for us. Even more amazing, the owner of the company Shawn, was just as accommodating. He was never too busy for a phone call or a question.
These days its hard to find a company that stands behind their workmanship and product. If you are looking for a solid, reputable, trustworthy company you can rely on, even after the job is complete.......look no further. Levco Pools is that company. Their entire staff is outstanding, the work is amazing and overall it was a great experience from start to finish.
Our pool has never looked so incredible!
Thank you Peter, Shawn and Laura!!!!!
"Thank you so much for taking the time to post your comments regarding your interactions with Levco Pools. We strive very hard to ensure that we provide each and every customer with a world class experience, no matter what the size of the project. Thank you again for your wonderful comments and I hope that you have years and years of enjoyment with your re-furbished pool. Regards Shawn Nisse, President, Levco Pools Inc"
"Member, Thank you for your kind words and recommendation. At Levco we strive to provide our customers with a personalized service. We really appreciate your business and we look forward to having the opportunity to be of service in the future. Regards Shawn Nisse. President Levco Pools Inc"
"It goes without saying that I am disappointed that from your perspective you had a less than optimal experience with Peter and your pool inspection. I would have really appreciated the opportunity of potentially addressing your concerns before you publicly besmirched my company and employees reputation. The inspection report provided outlines specifically the issues with your pool and the associated costs to repair them. Its unfortunate that you are not happy with the outcome of the report , as clearly it reflects that the pool needs some significant repairs etc. Peter conducts many many inspections every season, I have never ever had an issue with a customer regarding either an inspection report that he has provided our in how he has conducted himself. Peter has been in the pool business for over 25 years and I regard him as the consummate pool professional. If you would like to discuss this matter further please feel free to contact me. Shawn Nisse President, Levco Pools."
They were fast and efficient. They were very responsive and I will be using them again to open my pool this spring.
"Member, Thank you for your kind words. Customer satisfaction is of the highest importance to us. We strive each and every day to meet and exceed our customers expectations. We look forward to providing you with outstanding service in the future."
"Thank you for the kind words regarding your experience working with Levco Pools Inc. As you now know we pride ourselves in meeting and exceeding our customers expectations. If we can be of further assistance in the future please do not hesitate to give us a call. Best regards from all the folks at Levco Pools Inc"
"Member, It was a pleasure working for you. I am very glad that you were happy with the work we provided. As you can tell we take pride in the work we do. If their is anything we can do for you in the future please do not hesistae to give us a call. Regards Shawn Nisse. President, Levco Pools Inc"
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