Hicks Paving started with a vision of providing quality asphalt work to the public. We began as a small company, but over the years, our reputation of providing consistently high quality work, coupled with reasonable prices, forced us to grow at an astounding rate. It is no accident that Hicks Paving has become what it is today. We service all of New Jersey. Additional phone: (908) 707-4414.
Asphalt Paving & Maintenance, Maintenance, Milling, Petro Matting. Paint Striping. Pressure Washing. Gravel Work, Portable Toilets, Seal Coating, Septic Cleaning, Tar & Chip
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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83% | ||
3% | ||
10% | ||
3% | ||
0% |
"We apologise for any inconvenience. Our goal is to please all of our customers and potential customers. We are not sure how or why you did not receive your estimate upon request, we are looking in this matter to insure it does no take place again in the future. We thank you for informing us of this matter so we can better serve our customers. Again we do apologise as this does not usually happen at our company. Thank you and have a great day"
"Good Morning Mr [Member Name Removed], we have read your review and would like to apologize for the the experience you had with our sales person. Our sales people usually conduct themselves very professionally and are courteous and respectful. Unfortunately I wasn't there so I can't be sure what transpired. Most days they do as many as 9 estimates or more and I can only assume he was frustrated at that fact that he had wasted precious time measuring the wrong thing. However that was not your fault and again we apologize. We will check with him to see what has happened to your estimate. if you have any other concerns please feel free to call our office ."
Job was re-scheduled to a later date due to inspection availability. The 1st day Hicks removed the existing damaged asphalt and prepared driveway closest to the curb in accordance with township code. The prepared driveway passed Township inspection and then Hicks poured asphalt on driveway and rolled/smoothed asphalt. Overall satisfied with the quality and timeliness of work performed.
Hicks Paving resurfaced our driveway of 3000 SF. They are very efficient and professional in their work. Sam Hicks came out in the morning with a BOBCAT to pick up parts of the existing blacktop where it meets the garage apron, stairs, retaining wall and the city road. The paving crew came out later in the day to lay down a base coat (to level the driveway) and top coat. Our driveway is on a steep hill which makes getting trucks up to the top tricky, but they had no problems. The crew worked well together, were courteous and I was impressed with the cleanliness of their trucks and equipment. They take pride in their work and it shows in the quality of the job. The driveway is now very smooth and is graded correctly to shed water.
If there is one area for improvement it is in their responsiveness to calls. During the quoting and scheduling process I had difficulty reaching anyone to get my questions answered. In fact, I had to call the day before the expected start of work to confirm they were coming the next morning. That should not be necessary.
I would recommend them based on the quality of their work, price competitiveness and efficiency, and hope that they improve their customer service issues.
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