I received a return call 48 hours after calling from George Keller. I explained I needed a new flange (sealing cap around a vent pipe that sticks out of the roof). He told me over the phone without looking at my roof, that I needed a new roof.  I explained that my roof was 17 years old and I had a 30 year warranty roof that was in good shape.  He said I should call another roofer, he had enough work for 6 weeks and was only interested in replacing my entire roof.  "Thanks alot".  When I do need a new roof, I certainly will not be call this company.

We were 100% satisfied from beginning to end. Dan emailed us a clear and comprehensive written quote, and took the time to answer all of our questions.  The start date of the job was delayed a couple of times due to rain, but Mike and Dan did a good job of keeping us informed about their schedule. And their crew doing the work was clearly very experienced, and did a good job of cleaning up after the work was completed.  The reason I rated them "B" on pricing was because they gave us the highest quote of the 4 prices we obtained. But I also have to say that we did get the level of service and expertise that we paid for, and we are getting a price from them for siding, windows and doors. We would certainly recommend them.

They were great. They got here right when they said they were going to and they started working right away. They hung up tarps all around my house to collect nails, shingles and all that stuff. It was noisy. The guy apprised me of what was going on through the whole process. They asked about a weathervane and I told them to take it down. They were very careful and took the whole thing apart and tried to save the weathervane. He was good. They would escort me when I went out so I didn't get shingles on my head. My yard looked better when they left than it did before. The roof looks great. They came to pick up the dumpster the next day and after they loaded it, the guy swept every little last piece of debris. He swept it in a dustpan. You would not have known that I had my roof done. It was amazing and I was very impressed. They went around with a magnetic thing to get all the nails. I didn't find a single piece of shingle or anything. I am going to have them do my deck.

Everything about our experience with George J. Keller & Sons was top notch.  When we reached out to them for an estimate, they got back to us right away.  At the estimate appointment, they came out, listened to us, took a thorough look around, and then came back with what they work would entail.  Everything was explained very clearly and they answered all of our questions about what they do, how they do it, materials, etc. 
When we were ready to proceed with the job, we set up a date.  Of course, that morning was very cloudy and looked like it was going to rain.  They assured us that the storm was going to pass and that it was okay to proceed.  I have to say I was very nervous and Mike, the man in charge of the project, explained how in cases like this they only work on one section and tarp the rest.  He was very patient and treated my concerns very respectfully.  When we came out to check progress on the job (which was often) we were never made to feel like we were bothering them.  And of course, they were right -- the clouds passed with no rain.
The whole process was very efficient.  The crew worked hard and carefully.  The house was tarped, the shingles were craned onto the roof, the dumpster came, and off they went.  Quite a few sheets of plywood needed to be replaced, so the job took two days instead of one.  When they returned on the second day, they worked just as diligently with no rushing.  Great care was given to cleaning the work area.  In fact, they asked me for some paper towels and Windex to clean the skylights from the top.  That really impressed me.  And our gutters did not suffer any damage through all of this.
We are very happy with the work that was done.  Although it was expensive, we felt like we paid for a quality job (materials, installation, warranty, etc) all around. We would definitely recommend them. Everything was handled very professionally.

They did a very good job. The quality of their work was excellent. The man who came out and provided the estimate was very professional. They cleaned up after themselves.

We called to get estimates and they sent someone out pretty quickly. We wanted a quote to do a repair on a garage of our old home and an entire new roof for our new home. We called four companies for estimates, all of which we got from Angie's List. The guy looked at the repair needed for the one home and told me he would go directly to the next house to take a look. He told me that I should have a quote within a day or two. About four days later I sent him an email asking for the estimate. He said he hadn't gotten to look at the site for the new roof yet, but that he would send the quote for the repair that night. It was considerably higher then the other proposals that we received ($2,700 vs $300). The next day he contacted me to ask for the address of the home that needed a new roof. Said he couldn't find it. After a few more days with no quote, I sent him an e-mail saying not to bother since I had already hired another company. Interestly, I still get emails from him from time to time with requests to consider them. It appears to be an automated email, so I'm sure he just hasn't updated the file saying that we were not going to use them.I'm happy to say that we were very pleased with the workmanship of the company we did go with.

Dan Keller returned my call promptly (1st out of 3 people called) and was extremely professional, informative and helpful.  He explained all of my options, the benefits of each, and offered to drive past and provide a free estimate.
Any aspect they did not handle, they provided advice and a resource for it.
I found this experience to be wonderful, and I look forward to the estimate and to hiring George Keller and Sons to install a power fan into my attic.
Once I hire them and have the work completed, I will update this review; however, I can foresee a job well done in my future!

They did a great job. They sent out an estimator to give me a quote. The final price was exactly as quoted. The crew that showed up was friendly, co-operative, helpful and knowledgeable. Whenever I needed extra things to be done they did it. The new roof works great. I would recommend them to everybody.  

We had our old wood deck and some wooden railing in the front of the house replaced with TimberTech material. Overall it was a great experience. They were a few thousand more than my other estimates but I live by the adage that you get what you pay for and in this case I was correct. 
The guys that refinished the floor of my deck were exceptional as they measured and made sure things were level and safe. I was very impressed with the way they secured things and you could tell they did this many times and had a lot experience.
I would suggest that maybe they could have a checklist of those things that go along with a deck like a gate etc, be on a checklist so they can be documented that way as opposed to just talking with a knowledgeable salesman since some things are lost in the conversation.

I received 4-5 estimates from very reputable roofing contractors (per Angie's List), and George J Keller & Sons won me over with their detailed explanation of process and expertise.   For example, a couple of the roofers recommended a ridge vent AND an attic fan, but Dan explained that these 2 working together could actually produce a negative effect (which I confirmed after a little internet research).  They explained the process in elaborate detail and answered many questions that I had (for example - 30lb felt vs. 15 lbs felt vs. GAF Deck Armor). 
I was also impressed with the removal/installation process.  They used big tarps to cover all of the landscaping around my house (which I haven't seen a roofer do in my neighborhood) - and other than finding a few shingle scraps afterwards - cleanup was impeccable.
Costs were also  right in-line.  I did get one estimate that came in slightly cheaper, but it felt more important to pay a little more to work w/ someone I trusted to get it done right.  I also received a couple of estimates that were a thousand or 2 more.  I decided to upgrade to Deck Armor and get a slightly better warranty, and still came in well-below the other estimates I received..
I'd highly recommend these guys if you're looking for a roof.  Get a couple of estimates until you get a nice range - but George J Keller & Sons will likely be the obvious choice.

I chose Keller over the nearest competitor, who I won't name, because I felt they were being straight with me in the quote process.  The other outfit tried to convince me that their (initially) cheaper price, which included a lower-end underlayment, was really equivalent, when it clearly wasn't.  And they also tried to tell me that we had to upgrade to a fancier shingle line to get the color we wanted.  On both of those matters, Keller gave me answers that I trusted far more.  They quoted clearly on the upgraded underlayment, and were clear about the advantages.  And they also let me know that the color we wanted was a premium color, and hence did cost a bit extra, but much less of an increment than the other outfit wanted to get us to move up to the top-line product.  In the end their quotes were nearly the same, with appropriate adjustments, but I felt that Keller was being far more honest and direct in the process. 
We were also very pleased with the work.  It was delayed, unavoidably, by weather, but they kept us advised as to the schedule changes.  They did a great job of protecting plantings around the house and cleaning up afterward (the patio and the gutters wound up cleaner than when they arrived!)    And when they had to interrupt the job, because rain moved in unexpectedly, they were very careful about preparing the unfinished portion of the roof to protect it.
In all, we were impressed, and we felt like we got a good deal.  The end result really looks nice.  I would definitely recommend Keller be considered for any job you are planning.

I no longer considered the contractor due to the events noted above.

a pleasant gentleman came on time to give me an estimate for job.  He had samples of materials available and gave as full explanation as possible.  He wrote up an itemized estimate and left samples for us.  They did the job in one day and the cleanup was quite satisfactory. It remains to be seen if the roof  is as good as they said.

It is rare that you meet an incredibly honorable and thoroughly professional individual. Brendan responded immediately to my initial request for a siding consultation, sent out a confirming email and showed up on time with an iPad full of sample work. And then after listening to what I thought I wanted/needed, he talked me out of putting on siding which would have cost upwards of $30k and instead told me about some home remedies for woodpeckers (the reason for my siding) and recommended a reliable painter to me instead. I was blown away by his honesty. I will definitely recommend them - and if I need any work done - I will call without hesitation! A memorable experience!

It was one of my most favorable experiences with a contractor in over 33 years of home ownership. From the initial inspection and estimate provided by Brendan to the actual instillation, everything was done in a professional and timely manner. Brendan was quite thorough in his inspection, took the time to explain things in great detail and provided a very competitive estimate which was the exact price due at time of completion. The contractor's crew led by Mike arrived at 8 a.m. and began immediately. The crew was extremely organized and efficient and very polite and cordial. The property was properly protected before they began removing two prior roofs and from there it went smoothly. By 2 p.m., the entire roof of the house and shed were complete, the clean-up was thorough and meticulous and by 3 p.m. the dumpster was removed. There was a follow-up the next day by several individuals to ensure things went well. Even a few neighbors said they were impressed on the final product and noted the organization and efficiency of Mike's crew and the cleanliness of the property when they were completed.
I would highly recommend to others and would definitely use them again in the future, if a need should arise.

I received an estimate so the initial experience of getting the call back and the explanation of the work was excellent

The estimate process went very well. They came back very fast(2 days ) with their estimate. Their price seemed a little high, but I have to wait for my other two estimates to be sure. I will update when job is finished.

I met with Dan late in 2011.  He was very professional, actually climbed up on the roof for an inspection, took photo's etc.  We discussed the issue, the re-framing and the potential to replace the side roof as well.

I rec'd an email a few days later with an estimate and list of activities that were included in the estimate.  We didn't engage them until late March.  At that point i was told they would probabaly be able to start in a few weeks and they were actually able to start a little earlier.

On the first day Bill (carpentry foreman) showed up with another carpenter to begin the reframing.  A little while later, a Keller truck showed up with a dumpster....thier own truck and dumpster.....i was impressed.  Bill was great to work with....very personable and knowledgable.  He walked me thru the approach he was going to take and by the end of the day the troublesome hip was re-framed and sheathed and the ice shield and Tyvek applied.  The team was very careful to lay tarps on the ground that would catch material removed from the roof and by the end of the day all waste was in the dumpster.

On the second day a van arrived early in the AM with the roofing team.  Just as the team arrived, the material truck was in the street ready to unload the roofing materials.  This was a no-nonsense team.  I don't think it took longer than an hour to remove all the roofing material from the garage roof and start the installation.  As the garage was winding down part of the team split off to remove the material on the second roof.  Both roofs were completed before lunch as was all the cleanup.  Later in the afternoon Bill returned to continue replacement of the wall shingles that were removed for the re-framing and installation of ice shield, flashing, etc.

On the third day, the replacement of the shingles were completed and the dumpster was picked up.

It hasn't rained yet so can't report on that aspect but i'm confident we'll be fine.

All in all, this was an outstanding experience.

Great company, Brandon who did the estimate was precise, and professional. He explained everthing clearly and was a pleasure to deal with.  The job itself got delayed because of weather but was done well under the conditions at hand.  Would use them again in a heartbeat.  I've priced out other contractors but George J Keller was well within reason and very professional and competent.

They were prompt.  They did the job in 1 day and cleaned up well.  There were no surprises on the extra charges or anything.  I would use them again in the future.

They were excellent. They were very prompt and polite. We didn't even know they were there. They did a good job. They did everything that we asked for a good price. Their price stayed within the insurance estimate. I would use them again.

Returned phone call within 1 hour of my initial voice message. Confirmation of on-site appointment sent by email along with PDF detailing company. On-site appointment was on time and followed within 2 days by email estimate. Initial repair work to guttering did not resolve leak. Follow up repairs to seals around exhaust vents did resolve leak; no additional charges incurred. Pleasant, prompt and successful. How could I not give a grade of "A"!

Although we received our estimate at the beginning of November, Keller was not able to start the job until late December. We found this to be acceptable, due to the hurricaine of September and the freak snow storm of Halloween. Our job was not an emergency or leaking, simply something that needed to be done. Keller had explained to us that "emergency" or "necessary" jobs would be ahead of us on the work list.  We admired them for their ethics and thought it only right. They came the day they said they would start, completed the job within 2 days, removed any stained or suspicious board, covered our shubbery and deck with tarps, had a separate individual cleaning up odds and ends after the tarps were removed. One of the owners was constantly stopping by to check work quality and progress. When the dumpster was removed, one of the owners came to check the final job and actually cleaned up the odds & ends that were left under the dumpster site. Impressive to say the least. Within a few weeks we had an extremely heavy rain storm and unfortunately a leak in our garage. We called that morning, and as soon as the rain stopped Keller was here, fixed and explained the problem, and there has been no reoccurrence.

Very punctual, working hard all day with minimal down time.  Walked the outside of the house with the job foreman and a member of the Keller family.  Started and completed the job within 4 days.  Overall, the house looks great and they did a nice job.  

Things to watch out for:  It would have been smart (and nice) to lay down tarps on the ground and deck to catch the debris from pulling the old wood shakes off.  Also, when removing outside hardware, such as light fixtures, switches, etc. I recommend that they put them in a designated container to keep them all together as some pieces were lost HOWEVER, they were replaced at no charge - so that is very positive.  

i would definitely recommend them to anyone.  Like I said, the house looks great.

Overall the job went very well.  High marks for the quoting process, professionalism, recognition of the problem and how to fix it and quality of work performed. A little bit lower marks on pricing.  Of the other services I contacted, one bid $1,600 but their original idea for a fix seemed a little odd and another never returned my call.

I had water damage in an upstairs room that had a wall where the roof joined the wall and there was not proper protection of the wall on the outside.  They did a great job of identifying the problem and coming up with a realistic solution to fix it.  It took over a month after I mailed in the 50% deposit before they arrived to do the work.  That time did include Christmas and New Years and I was told up front that they were heavily booked for a few weeks so I still gave an 'A"  for punctuality. It does warrant mention here though because I did not have the comfort of an approximate start date until just before they got started.

The work crew arrived on time and was very professional, courteous and cleaned up when they were finished.  A couple of followup visits were needed to reinstall siding and replace a section of gutter and they were quickly taken care of without the need for me to call and follow up or push to get it done.

Overall I'm very happy with the work performed and although I feel the price was high for the repair work I'm confident that the problem is taken care of and they were easy to work with.