Frank's Auto Repair & Auto Body in Fanwood, NJ is an independent repair shop established in 1974.
Frank's Auto Repair employs ASE certified technicians. Because the industry changes so quickly, we must continue with our training several times throughout the year. This allows us to provide our customers with the best automotive services that we can. At Frank's Auto Repair & Auto Body providing exceptional customer services is our top priority. We take care of all repair details with the highest quality parts and materials available. Our superior workmanship by our highly trained technicians will get you back on the road quickly. License number: 03400a.
Frank's Auto Repair & Auto Body is here to help with every step of your vehicle repair. We look forward to seeing you soon.
They have been excellent with their service and very accommodating. I would highly recommend them and I will continue to use their services.
Description of Work: I have gone to them for auto repairs and maintenance needs for about 5 years.
Rating Category
Rating out of 5
Yes, I recommend this pro
Curtis C.
07/2018
5.0
auto repair
 + -1 more
Amazing work. My father was in the auto repair business and I know how hard it can be - these guys are the real deal - extremely professional! Work was done well, facility is clean and orderly, contact was always clear and professional - I can't complement them enough. Their place is 45 minutes away from me and I will make the trip every time. We used to get regular maintenance at the Toyota dealer - but after working with Franks for this headlight replacement - they will have our regular business. Good bye dealer!
Description of Work: Replaced headlights on our car.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia S.
06/2018
5.0
auto repair
 + -1 more
I had work done at Frank's in Newtown PA not Fanwood, NJ You can send me the review form for that garage.
Description of Work: air condition
Rating Category
Rating out of 5
Donald D.
07/2017
5.0
auto body repair
 + -1 more
I was happy with them, they did a good job. I think the auto insurance company picked up the tab.
Description of Work: They repaired some damage in a minor fender bender.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Juan O.
04/2017
4.0
auto repair
 + -1 more
I haven't used them in awhile. I started using one that is close to home. They use to be really good when I stated going to them. But they are kind of expensive. I feel like there two items that, when I would first go to them they would tell me things that were fixed and would just put them together. One of the last times I went to them, which turned me off a lot from them, was my was my gas cap was loose and that turned on a light. The guy wanted me to go in and have the whole gas piece replaced. I eventually heard that and I said well lets just try to close this up and that took care of the light. It did. He should of at first come to me with that option. I would say that they didn't do it right but that's the reason I am not going to them. They are kind of expensive.
Description of Work: Probably just an oil change, and just a regular check up.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from Frank's Auto Repair & Auto Body Inc
Thank you so much for your review! We appreciate it:)
Salvatore C.
10/2016
5.0
auto body repair
 + -1 more
I can't even see where there was ever a dent. They performed a masterful repair.
Description of Work: Repair on a dented rear quarter panel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Frank's Auto Repair & Auto Body Inc
Thank you so much for taking the time to review us!!
Vineet M.
04/2016
5.0
auto body repair, auto repair
 + 0 more
The repaired area looks as good as the rest of the surface. Excellent job!
Description of Work: Body work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Frank's Auto Repair & Auto Body Inc
We are so glad you are happy with the repair. Thanks again for your business!
PHILIP C.
03/2016
5.0
auto repair
 + -1 more
Frank assessed all the damage and gave us a detailed estimate. When parts were slow in coming from BMW, he reached out to us to keep us informed. The work was impeccable. The car looked and functioned like new when it was returned to us.
Description of Work: Frank repaired a side panel, headlight assembly and wheel well damaged when a small deer ran into my wife's BMW X5
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Frank's Auto Repair & Auto Body Inc
We are so glad you were happy with the service! Thanks again for your business!
William S.
02/2016
5.0
auto repair
 + -1 more
It went well no problem what so ever, I would recommend that and use them again.
Description of Work: Repaired frond end damage to my car
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Frank's Auto Repair & Auto Body Inc
We really appreciate your taking the time to review us. Once again, thank you for your business!
Elizabeth A.
02/2016
5.0
auto repair, car tires
 + 0 more
Very pleased with the service and attention. I previously had tires and brakes replaced on my pick-up truck at Frank's. I was very satisfied with those repairs also. Previous to taking my truck to Frank's, I used another local area repair shop that was formerly AAA approved. Knowing that a repair shop is recognized as meeting a minimum quality standard and is constantly reviewed as such is important to me. Frank's is now that locally AAA approved vendor. Previous to both of these visits though, is Frank's performed repairs to my 1964 MGB. They did a brake reline to the rear axle, repaired and adjusted the emergency hand brake and reset the engine timing to give the car much improved performance. I did research on Frank's before these repairs while looking for a local repair shop to work on my MG.I needed a vendor to perform repairs that I no longer had the tools, time or facility to perform some repairs myself. Knowing Frank's took pride in working on classics was a great recommendation for me.
Description of Work: Repaired / replaced power steering hoses and system, load tested battery, cleaned battery terminals and cables.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$287
Response from Frank's Auto Repair & Auto Body Inc
Thank you so much!! We truly take pride in our business and continually strive to keep our customer service at a very high level. We really appreciate your business! Thanks again!
Charles L.
12/2015
5.0
auto repair
 + -1 more
Everything went fantastic! Plus my vehicle was washed and vacuumed!!!!
Description of Work: Oil service and 31 pt courtesy vehicle check
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leslie S.
10/2015
5.0
auto repair, car tires
 + 0 more
One tire was leaking. Offered to fix, but I wanted new tire due to upcoming trip. Both needed replacing. They did it quick.
Description of Work: replaced two front tires
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Frank's Auto Repair & Auto Body Inc
Thank you for your review. We appreciate it!
Clare Z.
10/2015
5.0
auto repair, car tires
 + 0 more
Frank and his people have you in and out very quickly even though they check out every system. I am an older driver, not many miles, ergo they make sure the battery has enough capacity the tires have not dry rotted ect.. Good people: plus they always wash the car, add my name to the monthly Coach bag contest, and place a lottery ticket on my steering wheel before I leave. Great place, to have work done at a good price comfortable waiting room nice people.
Description of Work: Oil change check up new battery
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Frank's Auto Repair & Auto Body Inc
Wow! Thank you so much! Thanks again for your business!
Charles L.
10/2015
5.0
auto repair
 + -1 more
When I called Frank's, I talked with a young lady who was extremely efficient and was able to get my vehicle looked at the same day!
Description of Work: Diagnosed the reason for my Ford Explorer ABS Light activation.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Frank's Auto Repair & Auto Body Inc
We sincerely appreciate your kind comments! Thank you!
Stephen W.
06/2015
5.0
auto repair
 + -1 more
Great service; Very friendly; Completed as promised and on time
Description of Work: Oil change; Door handle and rear defroster repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Frank's Auto Repair & Auto Body Inc
Thank you, [Member name removed]! We appreciate your continued loyalty!!
Joanne C.
11/2014
5.0
auto body repair, auto repair
 + 0 more
Absolutely everything was perfect from the moment I dropped of my car to when I picked it up. I was given a fair price for services rendered, people were extremely polite and accommodating and, when my repairs were completed, the vehicle was beautlfully detailed. I would highly recommend Frank's Auto Repair in Fanwood, NJ to anyone in need of the service.
Description of Work: Collision repair - auto body.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Ms S.
07/2014
5.0
auto repair
 + -1 more
When I arrived I was pleasantly greeted by Tom, who would turn out to be the gentlemen who worked on my car. I explained my concerns about having my car serviced by someone else other than the Lexus Dealer. Tom assured me that care would be taken to provide excellent service with any matter of repairs. My car was finished in a timely manner, AND after checking my car, they did not find any "phantom" problems. I believe I can trust Frank's Auto Repair to be thorough and honest regarding the condition of my car, and that I will not lose out on quality by bringing the car to them as opposed to the Dealership. They are very close as opposed to several miles to get to the Dealer. I also thought it to be a nice gesture when I found a thank you note attached to a "scratch off" lotto ticket attached to the steering wheel. And they have a loyalty program. Once again! thank you Angie's List!
Description of Work: Synthetic oil and filter change, and overall check of 2009 Lexus RX350.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84.66
Lisa F.
05/2014
5.0
auto repair
 + -1 more
He is a very trustworthy mechanic and has saved me a lot of money over the years.
Description of Work: Auto service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jonathan M.
04/2014
3.0
auto repair, car tires
 + 0 more
They fixed my tire and it was fine. They were supposed to get back to me on a quote for something else, and they never did. I had to call them 3 times, they left me waiting in the line, then they didn't even remember what I was talking about, then they "remembered" and gave me a number that was a bit ridiculous. I guess they just didn't want the job. It was handled in a very unprofessional way. I was very disappointed and I'm never going back to that place.
Description of Work: Fix tire
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$50
Response from Frank's Auto Repair & Auto Body Inc
First of all, we are sorry that you had a bad experience. If we dropped the ball, we apologize. When we originally spoke to you about the quote for the additional work you wanted on your car, we explained to you that because of the age of the vehicle and how extensive the rust was that it was going to be a difficult and time consuming job. Additionally, we mentioned to you that rust is usually much more extensive that what you can see on the outside of the vehicle. At that time, we got the impression that you did not want to put a lot of money into the car because of its age. Because of all of these factors, we believe the quote was not what you expected. Maybe that was where the confusion was when you called about the quote. However, we would have happily performed the work, and the quote we gave you was a very accurate quote. If it seemed "ridiculous" to you, we completely understand, since most people do not realize the labor involved in a job like this. Once again, we are very sorry.
Jeffrey H.
02/2014
5.0
auto body repair, auto repair
 + 0 more
Frank and his team did a great job repairing my car from damage incurred when hitting a deer. They worked with my Insurance Company to address shortcomings in their assessment so that I got manufacturer replacement parts and all damage was repaired. Car looked like-new when I got it back.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Carl S.
02/2014
5.0
auto repair
 + -1 more
I went to Frank's because of all the good reviews on Angie's list. I went to their website on Sunday and requested an appointment for the following day. Within a half hour I got an email saying to bring in the car they would be happy to check it out (this really impressed me). The place was warm and inviting, the two ladies behind the desk couldn't have been nicer and offered us something to drink while we waited. Frank looked at the car and gave me a full and thorough report and was honest about what he felt was good and bad about it and what would need to be likely be done. When he was finished I naturally expected to pay him for his time and expertise but he said not to worry about it! Now I've never been to this establishment before and he took the time and was thorough in his analysis and he didn't even want any money for it!! I was completely impressed with the entire operation and would recommend it to anyone. I'm new to Angie's List and this was the first time I used it and it really helped me out.
Description of Work: I was purchasing a used car and brought it to get checked out to see if it was mechanically sound.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peter J.
02/2014
5.0
auto repair
 + -1 more
Unique place. The way they take care of people is a beautiful feeling. The family owned place is cozy. They take care of your car as if it's their own car. Took my cousins car for a tune up. They changed my oil for an understandable price. something about the family owned and attention of the people there, makes it an unforgettable experience.
Description of Work: Family owned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99.99
Thomas S.
01/2014
5.0
auto body repair
 + -1 more
After an appraisal from my insurance company, the provider repaired my vehicle. The repair took longer because of insurance company delays, but I was completely satisfied with the work. I only paid the $500.00 deductible, my insurance covered the rest. The location was close to home, Frank and staff kept me informed of the progress. I would definitely recommend this provider to anyone that needs auto repair.
Description of Work: The provider repaired damage to my car that was in an accident.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
michael A.
12/2013
1.0
auto body repair
 + -1 more
I got a quote for a new fender and new splash guard and paint for 1200 that is ridiculous. When a new fender and costs 230 and splash guard for 80. Which brings me to 310. I highly doubt the paint would cost me 3 times what the two items cost together. Plus never gave me a choice if I wanted the Honda part or after market. Just to compare i paid a flat rate of $500.
Description of Work: I used Frank's Auto Repair & Auto Body Inc.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,200
Response from Frank's Auto Repair & Auto Body Inc
Correction- your estimate was 1078.75 + tax. The parts cost was approximately $310. The labor, which includes blending the door and removing all of the parts out of the door was $768.75. $195 of the $768.75 was for paint & materials (which are not inexpensive). What we quoted you was a going rate for this job. I would not have offered you aftermarket parts for a 2013 vehicle- it is not a standard practice. In addition, you were very concerned about the car looking as good as new, and you do not get this quality with aftermarket parts. I find it hard to believe that a shop would install these OEM parts and perform the same work I had on your estimate for $500. Please make sure you are comparing identical estimates and work performed before making such strong accusations. Also, I would like to see this $500 job to see if it compares to my quality and standards. Please feel free to stop by so I can have an opportunity to inspect the work done. -Thank you Frank
Wendy S.
09/2013
5.0
Contacted Frank and he had me bring it right down....looked at the car told me what parts to get from Mercedes..free of charge !! When I brought it back it was fixed in hours at a fraction of the cost of Mercedes service...when I got the car back it was cleaned ...detailed...had a lottery ticket in it stating appreciation for my business ...and put in the running for a coach bag.. So friendly , quick , and great I cant believe it...I will go back there forever !! Do yourself a favor !! Go there !! AAA+++
Description of Work: changed locks on my daughters Mercedes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Service,
Auto Body Work,
Auto Tires,
Auto Inspections,
Auto Painting,
Baby Equipment Rental,
Auto Transmission
FAQ
Frank's Auto Repair & Auto Body Inc is currently rated 4.9 overall out of 5.
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:00 PM
Frank's Auto Repair & Auto Body Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Frank's Auto Repair & Auto Body Inc offers free project estimates.
No, Frank's Auto Repair & Auto Body Inc does not offer eco-friendly accreditations.
No, Frank's Auto Repair & Auto Body Inc does not offer a senior discount.
No, Frank's Auto Repair & Auto Body Inc does not offer emergency services.
No, Frank's Auto Repair & Auto Body Inc does not offer warranties.
Frank's Auto Repair & Auto Body Inc offers the following services: Air conditioning charge & r134 retrofit, routine maintenance (oil changes, tire rotations, tune ups), transmission services, diagnostic abilities (check engine light), brake services, clutches exhaust (including custom), tires, mounting & balancing, shocks & struts, alignments, collision repair & paint finish.