We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
The main office was quick to respond. They scheduled a plumber to come that afternoon between 2:00-4:00pm, and texted me the name of the plumber who would be coming! Nicholas showed up on time, not only gave me an estimate for the job, but was able to do the work right then. This was a small job, and it was not an emergency, so getting a plumber in was difficult (I already had two plumbers do a no-show on me). I did feel the price was high, but I was thankful to have someone reliable show up and do the work. Nicholas was quick, and neat. I am very happy with the work done, and I would call them again.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
LINDA S.
04/2017
5.0
I would highly recommend this company. Fair price for replacement of faucet. The pro knew his stuff and resolved my faucet issues effortlessly. Tom is a true professional. Many thanks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kari Z.
11/2016
3.5
The employee installed a new toilet but I later found out he didn't line the bottom with wax. A week later water leaked out the bottom due to a clog
Rating Category
Rating out of 5
quality
3.5
value
3.5
responsiveness
4.5
Yes, I recommend this pro
Barry S.
07/2016
4.0
Good response by Rich. Recommendable .
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
Alan S.
06/2016
5.0
Arrived on time! Identified problem quickly, repaired was done neatly in a very reasonable amount of time. Competitive price. I would you them again. Tom was my tech, 5 star worker!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James P.
03/2016
5.0
Prompt. Came to give estimate and completed job same day. In the middle of a snow event.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joseph C.
02/2016
5.0
Super honest!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
terri h.
02/2016
5.0
Very pleased by their professional and quick service. Prompt response to my needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joseph C.
02/2016
4.0
Efficient and friendly service. Helped me out in a jam. Much appreciated.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Harold B.
12/2015
5.0
Great technicians
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
margo v.
11/2015
1.0
poor customer service and not honest!!!! Tom replaced a circulator pump that probably did not need replacing and charged me 675. one month later my heat not working again and now he wants another 850 to replace and remove some valves. Does that sound honest to you. I have reached out to the Better Business Bureau in hopes they will somehow make it right,
Rating Category
Rating out of 5
quality
1.0
value
0.5
responsiveness
0.5
richard d.
11/2015
4.5
Very nice guys to work with Very polite.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
john p.
11/2015
5.0
Appointment to replace a broken drain pipe was handled very professionally. The workers were up front with the problem, advised of the possible problem that could occur if the pipe inside the wall was further deteriorated. Quoted a price and fixed the problem with no complications. The two plumbers were courteous and most of all very neat in their work and clean up. I would hire again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
bennett l.
11/2015
5.0
I have used this company twice for plumbing needs and was satisfied both times