A small flat roof was replaced on the extension of my house in November, 2018 as well as a roof on our shed. At the end of 2021 the house roof leaked through the high hats in the ceiling. I tried to contact the contractor with no success and had to hire another contractor to make repairs. Recently, we experienced more leaks. Two separate contractors have informed me that the material used to replace the roof was outdated and poorly installed. The roof is only 3.5 years old and needs to be replaced again.

Everything went great, except they disappeared after they took the money. There guys left the remaining building material on my driveway and the didn’t put back part of my fence which they removed to put the siding also I aske to correct part of the gutter and the didn’t put one of my backyard fixtures.Texted Ritch there salesman No response at all though he read my massages,called the main office explained everything the lady who answered the phone told me she will let the owner Jeff call me back which he didn’t.Called again after 2days the lady put me on hold twice then she said that Jeff the owner will call me in 5 minutes. They mentioned verbally that they are giving me LIFE TIME Warranty!!!!? It’s a Month now trying to contact them to finish 3 little things wondering how they will honor the Warranty.

Very well pleased. Had a new kitchen installed by Affordable Home Services last year, and we were so happy with the work that we hired them to return to put in replacement windows upstairs. Jim explained options, price, and timeline. His workers were polite and efficient and did not leave any mess. We would use them again and are happy to be able to recommend them.

In December of 2019 we had just finished up the architectural plans for a new addition on our home. In the plans, there were several major updates: a 2-story addition with a family room on the first floor (including a wood-burning fireplace), massive his and hers walk-in closets on the second floor (connected to the master bedroom), a completely renovated and reimagined master bathroom, a two-level deck with the upper level being covered and the roof line of the new addition flowing into the roof over the deck, and a built-in gasline grill. It was a beautiful set of plans, but not without its challenges, especially around orchestrating the various heights for the two-level deck and family room (as it has French doors that exit out onto the deck). Our architect gave us recommendations for a couple of general contractors including Jim Federle of Affordable Home Services (AHS). Upon speaking with Jim, I was immediately impressed with his prompt response and how quickly he was able to come out and walk through our plans. Although it was during the holidays, he promised a quick turnaround on an estimate and had it to us within a few days, clearly taking time over a weekend to put the numbers together. He proved to have a very thorough understanding of the work we needed to do and was already giving recommendations and opinions on various options. I will admit that the estimate was a bit higher than we were initially expecting. But Jim worked with us to bring it down with a combination of simplifying our chimney/fireplace plans as well as giving a little on the price. With that said, once he came back with the slightly modified price, he stuck with it, which I greatly respect, because it proves that he and his son, John, had given it a lot of thought and were confident in their understanding of the work. One of the key differentiators that led us to ultimately select Jim and AHS was that as we went through the contract negotiations, everything we asked about was included in that price. As Jim explained: it would be "turnkey". Whereas the other organization we were considering had exceptions and exclusions, including some big pieces that would definitely have made it more costly than Jim's quote by the time everything was said and done. Another related differentiator was Jim's total confidence in the work, what it entailed, how long it would take (12 weeks), and his group's ability to do it. Although the first iteration of the contract may not have had as many line items around scope, the reason wasn't because they didn't think of it, but because everything truly was included. No matter what I asked, the answer was: "of course". And then to allay any concerns, AHS was more than happy to add all of those details into the contract. The third differentiator was that it seemed AHS was ready to roll with the project as soon as we were ready to make a decision. That combined with how responsive they were already within the estimate/contract process is super important, because it was a clear indicator of how the project would likely go during the actual work. This fast response time was the case throughout our project. The final differentiator, and probably the most important, is my husband and I really liked Jim. He struck us as genuine, personable, friendly, confident, and super knowledgeable/experienced. We wanted to work with him. When we spoke with one of his references who said her project was finished exactly on time and budget, and had glowing remarks about AHS, that sealed the deal for us. True to their word, the moment the contract was signed in mid January, they got to work, starting with our town's building department. Things got a bit hung up there for a few weeks (to no fault of Jim's, that's just how small town government goes, in fact, his dogged attention likely got things going faster than they ordinarily would have). On Feb 24th, our permits came through and literally the next day the crew was here breaking ground (an unseasonably warm winter has its benefits). This project ran like a well-oiled machine. All of the moving parts were perfectly orchestrated and that is a feat in and of itself as there were so many different specialists that had to be involved. Jose and the foundation crew moved fast, and Vargas and the framing crew moved even faster. The roofing/siding team was in and out so quickly that if you blinked you would have missed them. Pedro and the indoor/finishing team are versatile artists: from the drywall, to the painting, to the trim, to the hardwood, to the tile work, to placing the beautiful stone veneer on our fireplace and grill. John, Jim's son, built out the custom closets to match my grand vision exactly (without having to buy an expensive closet system!). Andy the electrician and Richie and George the plumbers rounded out the cast and were super efficient in their work. These different groups moved in and out seamlessly with rarely a day when work wasn't being executed. The commitment to excellence was clear and Jim exemplified that himself, showing up himself almost every morning to check in. He made recommendations that likely cost him more (like herringbone designs for our Trex decking and angled wood floors), because he knew it would look awesome. He noticed when something perhaps wasn't exactly right (things I didn't even notice) and made sure his team tweaked them. He never said no to any of our selections and the options we felt strongly about, even though some of those again were probably more costly than initially estimated, from the premium Trex decking, to the granite on the grill top and bathroom counter, to the exquisite authentic restored barnwood fireplace mantel. On top of that, he went clearly above and beyond when he brought the excavator back just to move a boulder in our yard further from the deck so it would look better, and agreed to have his team paint our hallway and stairwell (which was not at all part of the initial plans). They also brought in a truckload of top soil and seed for the yard around the deck, which wasn't something I had thought to ask about including. All proving a true commitment to making our home perfect. In return, I tried to be as easy as possible and not picky with everything else and trusting him on tile, cabinets, fixtures, etc, hopefully allowing him to balance out costs. The work officially finished on May 18, 2020 which was exactly 12 weeks and it was 100% turnkey, just as Jim promised, without costing a dime extra. No job is without its challenges, and this one had a whopper thrown in, when the COVID-19 coronavirus pandemic erupted right smack in the middle of this project. We were about 4 weeks in, with gaping holes in our bedroom, bathroom and kitchen, when the world essentially shut down. By sheer willpower, Jim and AHS did not skip a beat. There were some dicey weeks when we weren't sure if work might be forced to stop and obviously we all (workers, Jim, my husband and I and our 4 year old daughter), and our families, were nervous, worried about health and what would happen. When the town building inspectors stopped being able to come into homes, Jim had already built up enough good will with them and convinced them to approve work via video and pictures! We hadn't intended to live through the construction in our home, but going to live with family was no longer an option. It was difficult for us to be learning/working from home in the renovation chaos, and rarely being able to leave the house (with nowhere to go!). But we sort of all got through it together, and figured out how to socially distance while keeping the project going. Jim basically became our closest friend during that time, as he and the crews were the only people we saw in-person for weeks. I'd hear him roll up some days on his motorcycle and knew that I could look forward to a good conversation. Ironically, my parents had been doing their own renovation in March (just a bathroom) with a different contractor. Their bathroom work stopped and is still yet to be completed. The fact that Jim and AHS were able to finish this work on time and budget during a worldwide crisis speaks volumes. Ne

Called 7 times emailed nothing sent They were supposed to drive by and send quote. Nothing sent

The best company to work with. Jim and his crew were fantastic. The quality and workmanship of all the staff were phenomenal. And, the prices were reasonable. What more could you ask for? Seriously, we couldn't be happier with the process from start to finish. Affordable Home Services is now our go to company for any home services we need.

1. Did not show up on time. So we felt that they would not be on time to do the job. 2. Before even coming, or giving a Quote, I was quiz on whether I needed financial assistance I felt some kind away about this questioning. This was very unprofessional.

Estimator cancelled appointment 2 hours before he was due to arrive. Apparently he was not willing to drive the 45 minutes to the house to give us a quote for possible window replacement unless we were willing to accept his quote at the time of his visit. He told me that it was too far a drive for him to come just to give a quote and not get the business. Shameful. Stay away.

WASTED MY TIME!!! John came on time on Friday AM, spent about an hour+ to estimate scope of work and left stating that I will receive a quote in a couple of days. A few days later i called/texted asking for the quote. The response was that I will get it by the end of the day and this was it. Gone with the wind! No response whatsoever after that even though I tried to follow up again and again. No quote! I mean these guys must be super busy to throw the jobs out of the window like that! I had the whole 2 bdrm apartment and the front siding of 2 story house. If this is too small of a job for the company, you should advertise it properly and say it right away that you don’t take jobs less than 100K. I don’t care that you came to the job site, spent your time, gas, etc. I care for MY time! You wasted it! If you have no interest in making money, then at least don’t waste people’s time! I’m glad that the relationship ended before it even started, no need to work with irresponsible so called professionals that I have to chase after

From the beginning Jim the owner was very helpful and accommodating . He explained in detail what needs to be done. His workmen came and spend whole day removing the old roof and they did an awesome job on it finished it all in a day and the clean up was awesome!! You dont any single old shingles anywhere!! Highly recommended

The owner Jim and his son John were very polite and answered all my questions. John came out to my home and gave me an estimate onsite to redo my roof and to install new gutters, it took me a while to make a final decision. Jim was very patient with me and once I hired them he made sure the work was completed in a timely matter. Their crew worked fast and efficiently, they left my property cleaned as if they were never there. I’m recommending all my friends and family to affordable home services, I will definitely use them again for future projects!!

Excellently

I was given their name by several co-workers. I called Jim Federle and made an appointment and and at the agreed time and date his son John arrived. After the opening pleasantries Jim measured the home and did a thorough inspection and immediately gave me a price. The estimate was the best one I had received. I had several other reviews but I was impressed with attention and punctuality is important to me and this company was hitting those marks. We had Mother Nature change our date but on the day the weather cleared the men arrived again right on time and worked like demons. Affordable also used the top grade material as some of my friends noticed. The best thing about Affordable was the quality of the work, a firm grasp of punctuality and more importantly their honesty. Jim and John told me that my cost would probably be less than the estimate and it was. I look forward to doing business with them in the future.

very smooth

Great service, prompt, professional and completed in 2 days including clean up. also replaced 2 squirrel cages and repaired 2 chimneys

Two service people responded to inquiry, made appointment, BOTH NEVER SHOWED OR CALLED

Worked with Ron on the estimate and all ongoing correspondence. He was professional and very honest/transparent. Gave me "what if" situation and impact on the price. Seemed to sincerely try to save money where he could. Did a few "extras" at no cost, Very easy to work with, delivered exactly what they promised, were very clean and efficient - no finding nails in driveway, etc. for weeks afterwards. I would highly recommend them for a roofing or siding project.

What an absolute pleasure to work with Affordable Home Services. This was my first major home improvement project and it was an excellent experience thanks to John and his team. They committed to getting the job done by a date and held that commitment. Their attention to detail was impeccable and they were able to make recommendations and suggestions on some of the trim that my wife and I absolutely love! There was no nickel and diming, they held to their estimate and did a quality job. I will absolutely use them in the future.

They were very prompt. They are very professional and very good. They gave me a full detailed break down. They were a little expensive. If the price was right I would use them.

They were extremely responsive to questions & concerns. Addressed concerns right away and to our satisfaction. Hard working and honest. Quality work and great attitude.

Excellent work and cleanup.

Everything went well, my roof turned out great.

They did a great job. They were efficient, timely and the job was done well.

Everything stood out about their service. I think it was a fair price. I had a sense of confidence about the guy right away. He did exactly what he said he was going to do.

One of the difficulties of the job was that it was in a first floor slab, and it had to go through the bedroom. He had to dig through the cement floor with a jackhammer to put in brand new, rough plumbing. He did it with minimum interruption. There was no dirt on the floor in the bedroom. They cleaned up every night after they left. I could just go on and on. 

They were excellent. It took one day and they cleaned everything up. It was a great transaction with no problems. The quality of the roof was excellent. They were on time and responsive. I would absolutely use them again.