CRT Mechanical Inc

Prompt service

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The heat wave in our area, together with my own work schedule, made it difficult for us to schedule a mutually convenient appointment. But once it was scheduled, the tech showed up on time, was easy to work with, and explained everything I wanted. I look forward to working with this company on the larger jobs to come.

I was very satisfied with the work and recommendations they provided to me. I will most likely have them come out to do my follow up work when I can afford to do so. I would recommend them to anyone looking for HVAC work. They were quick to respond, arrived on time and very professional.

They showed up when they said they would. Fixed my a/c and made us happy.

I got another estimate from somebody else, but their price was $1500 more than him. He came on time. He finished the job in few hours and did a nice job. He gave us 10 years of warranty, which was 5 years more than the other company, so I was pretty happy with him. I would use him again in the future too.

I had just installed a new thermostat from Home Depot because the old one was a touchscreen and no longer responding to the touch. I also had an occasional problem with the old one where the fan would run occasionally, even when the thermostat was set to off. Very odd. So the new one is a touch screen that also communicates with my router so I can control it from any computer or my phone, cost $100. The online interface was very buggy, didn’t work at all to my expectations. The major problem was the fan was running CONSTANTLY with the new thermostat. I thought, “There must be some problem with my system somewhere, I need to get a professional in here.” I found CRT on Angies List, he was in the area, had a great rating, and MANY positive reviews. I called in around 2 PM, and was told that they were extremely busy, how late could someone stop by. My day was free, so I had no time constraints. Chris showed up about 7:30 PM, after an obviously long day. He checked over my entire system, spent about an hour testing everything. Ultimately, Chris told me that the big box store thermostats were garbage, we should try a pro grade one he had with him, even though it was just a basic thermostat, no bells or whistles. Once that was hooked up, the system worked perfectly, no constantly running fan. Chris then broke out this big binder with all his pricing and first off explained that regardless or time of day, or day of week, or even holiday, the cost of the service call was $75. It’s nice to know there is a company out there not gouging you because it might be a Sunday night or Christmas. Then he showed me in the book to cost to repair the particular thermostat he had just installed. $222. I thought that was pretty high, but he didn’t charge me the cost of the thermostat PLUS the cost to repair / troubleshoot. Reminds me of a story I heard years ago: A giant ship engine failed. The ship's owners tried one expert after another, but none of them could figure out how to fix the engine. Then they brought in an old man in his eighties who had been fixing ships since he was a young man. He carried a large bag of tools with him, and when he arrived, he immediately went to work. He inspected the engine very carefully from top to bottom. Two of the ship's owners were there watching this man and hoping he would know what to do. After looking things over, the old man reached into his bag and pulled out a small hammer. He gently tapped something. Instantly, the engine lurched into life. He carefully put his hammer away. The engine was fixed! A week later, the owners received a bill from the old man for ten thousand dollars. "What?!" the owners exclaimed. "He hardly did anything!" So they wrote the old man a note saying, "Please send us an itemized bill." The man sent a bill that read: Tapping with a hammer...... ......... $ 2.00 Knowing where to tap.......... ......... $ 9,998.00 Moral of the story? Effort is important, but knowing where to make an effort makes all the difference! Chris put in a lot of effort in checking everything out and determining the source of the problem. I would have never figured it out on my own. Well worth the price he charged. At the end, the total came out to $317 and change. I mentioned the coupon he had on AngiesCheck List for 10 off, and he tried to take 10% off. I corrected him and told him it was $10 off, and he called it an even $300. I would highly recommend CRT and if you’re lucky Chris will come out and solve your problems.

Showed up right on time was direct and did the job in short order. prior installation from another outfit was shoddy and I asked him to come back and correct deficiencies with installed system.

It did an excellent job. I would recommend them to anyone.

They were very efficient. They were very responsive and able to fix the problem quickly.

Chris is very professional, knowledgeable, congenial, and efficient once he made it over. He didn't respond right away to my inquiry for an estimate, but when he did, he arrived punctually. He saved my money by telling me NOT to do something, since it was unnecessary. He was easy to communicate with and I would recommend him for his knowledge and skill.

It was an excellent experience. CRT was punctual, professional and provided excellent service at a reasonable price.

CRT was very courteous and professional on the phone and was interested in getting some background information on the problem. The technician performed the services quickly. The problem I had was that three days later the system was not cooling again. After informing CRT, I was told my system must have a major leak and my options were to either have them perform a leak check for up to $1000 or replace the entire AC unit. I was not pleased with this response since I had just spent $400 on refrigerant that was most likely lost to the atmosphere and no leak check was ever done on the system by the technician to determine how the system lost refrigerant in the first place.

Everything went excellent with this service call and installation. Kris reacted promptly and visited my property location to do a quick assessment and provide me an estimate. The estimate came in round about what other companies were giving me for the work that needed to be done and the equipment costs. Kris quoted me the costs for installation and equipment in total for a system that appeared to be superior in terms of being more modern than what the other companies were offering with a much better manufacturer's warranty as well. The work was also completed on time in accordance with the schedule and done correctly without any eventualities coming up to cause unneccesary delays. I would definitely use this contractor again for any future jobs and highly recommend to anyone else in need of this service.

They were very friendly, courteous and on time. They did a good job. I will grade them high across all categories.

The work was done professionally and on schedule. The work area was left clean and if a boiler installation can be considered beautiful, then this one was. Chris and his workers took obvious pride in their good, hard work. We are very pleased with this project and feel good about recommending CRT to anyone with a heating project. We will also have them do whatever annual service is required of this system. Good job!

Chris and his crew were terrific. They were always on time, very professional and very polite. When they ran into a couple of unforseen problems, they just worked them out without any complaints and without ANY further charges to us. We got three estimate for this project and CRT was the best price.

The company was called on a Saturday morning and was there before the time stated. Because my daughter was involved in a volunteer organization and had commitments, my husband went to the location to let the serviceman in. He checked the system and determined what was wrong and gave an estimate. He was given the OK to perform the work and had to go pickup the motor. He returned quickly and installed the part. He even tightened up the thermostat. The cost was lower than his estimate. He was efficient and effective. Thank you very much!

I'm more than happy with the work done by Chris and his crew. There were two primary reasons I went with CRT for this project. First, his price was 33% lower than the other quotes I received. Second (and this was big with me), he was the only one who wasn't afraid to tell me the truth when it wasn't convenient for him. After buying my house last year I discovered that the third level was impossible to heat or cool properly. The mix of vaulted ceilings and low airflow made sure it was boiling in the Summer and freezing in the Winter. Other company salesmen promised that their fancy two stage blower would solve the problem. Chris told me what I suspected, the fundamental issue was the ductwork. It was blowing a disproportionate amount of air to the bottom two levels and starving the upper floor. A new furnace would alleviate the problem somewhat, but nothing, but a change in ductwork would correct the fundamental, issue. Given that our furnace and A/C were 19 years old, in September I decided to go ahead with the install anyway. He was very accommodating with the install day, and promised he'd be there between 8-9 in the morning. He showed up at 7:45 and got to work removing the old units. By 4PM or so the work had been completed, and it looked beautiful. I was amazed that they completed it in a single day. I've had a chance to use both the heat and A/C over the past month and a half, and they both work beautifully. The A/C unit is wonderfully quiet compared to the previous one, and my electric bill for September was the lowest I'd seen of any Summer month, thanks to a decent air conditioner. The larger furnace does throw more heat to the upstairs, but it still remains cool (just as Chris said it would). Overall, every promise or prediction Chris made about my heating system was true and accurate.

I'm more than happy with the work done by Chris and his crew. There were two primary reasons I went with CRT for this project. First, his price was 33% lower than the other quotes I received. Second (and this was big with me), he was the only one who wasn't afraid to tell me the truth when it wasn't convenient for him. After buying my house last year I discovered that the third level was impossible to heat or cool properly. The mix of vaulted ceilings and low airflow made sure it was boiling in the Summer and freezing in the Winter. Other company salesmen promised that their fancy two stage blower would solve the problem. Chris told me what I suspected, the fundamental issue was the ductwork. It was blowing a disproportionate amount of air to the bottom two levels and starving the upper floor. A new furnace would alleviate the problem somewhat, but nothing, but a change in ductwork would correct the fundamental, issue. Given that our furnace and A/C were 19 years old, in September I decided to go ahead with the install anyway. He was very accommodating with the install day, and promised he'd be there between 8-9 in the morning. He showed up at 7:45 and got to work removing the old units. By 4PM or so the work had been completed, and it looked beautiful. I was amazed that they completed it in a single day. I've had a chance to use both the heat and A/C over the past month and a half, and they both work beautifully. The A/C unit is wonderfully quiet compared to the previous one, and my electric bill for September was the lowest I'd seen of any Summer month, thanks to a decent air conditioner. The larger furnace does throw more heat to the upstairs, but it still remains cool (just as Chris said it would). Overall, every promise or prediction Chris made about my heating system was true and accurate.

The job went exactly as Chris said it would. He coordinated the tank installation and the hook-up so we didn't have to worry about being without heat. I have never dealt with a more courteous work crew! The job was completed on the day that was estimated and I couldn't believe how clean everything was when they were done. Chris and his crew surely made this as painless as possible and we are recommending his company to everyone we know.

The job went exactly as Chris said it would. He coordinated the tank installation and the hook-up so we didn't have to worry about being without heat. I have never dealt with a more courteous work crew! The job was completed on the day that was estimated and I couldn't believe how clean everything was when they were done. Chris and his crew surely made this as painless as possible and we are recommending his company to everyone we know.