Start to finish, about 2.5 hours and the work was professional, Bruce was clean and respectful of my home, and he was very helpful with tips and suggestions on other questions I had for a licensed plumber.
Description of Work: Water heater replacement - non-emergency
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Don D.
05/2016
5.0
plumbing
+ -1 more
It was excellent. Its refreshing to have services performed by an honest owner/operator.
Description of Work: They diagnosed the problem and reseated a toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Kristina H.
03/2016
5.0
plumbing
+ -1 more
Bruce is the only guy that I would ever trust my plumbing to. He is punctual, reliable, honest, and affordable. I got his number as a recommendation from my realtor after some issues with a big name company and was astouned the first time he came by the house. Bruce has done a lot in our home from snaking clogged drains to fixing broken garbage disposals, to installing a new sink and fixtures when we redid the kitchen, to fixing my water shut offs, and running water to a slop sink in the laundry room. He typically comes the same day or next day when we call and I never feel that he is taking advantage of the fact that my wife and I are young newlyweds with no clue about plumbing. We keep his phone number on the fridge and recommend him to anyone who asks!
Description of Work: Snaked a clogged kitchen sink and bathtub drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Will W.
07/2015
5.0
plumbing
+ -1 more
He answers calls on a Saturday. Arrived early and worked quickly. Despite the handles not being easy to replace he charged a fair price and work was good quality. Very satisfied.
Description of Work: Repaired leaky shower, replaced handles
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Mary Ann B.
04/2015
5.0
plumbing
+ -1 more
It was very, very good. The price is right. He was here exactly when he said he would be and he did the work. I had gotten his name from my son-in-law and hooked him up in Angie's list and he was there. There were five comments and he was local. He also did work for my son-in-law and he's in the business for forty years; he said that on the Angie's List page.
Description of Work: He fixed the inside of the two leaky toilet mechanisms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Nancy S.
03/2014
5.0
plumbing, water heater repair
+ 0 more
He warmed up the pipes by running the water and the hot water came out.
Description of Work: Bruce explained that the hot water not coming out because the pipes were frozen due to the down stair unit did not have heat on.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Al M.
01/2014
5.0
plumbing
+ -1 more
Bruce was a total professional from start to finish. From the first phone call , to his last day on the job things went well. Bruce is neat kind and very professional. extremely hard working and is honest , cares about his clients, costumers If you are looking for a great plumber not a fly by night like most I have encountered the call Bruce ASA.
Description of Work: bathroom and whole house plumbling
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Marjorie M.
12/2012
1.0
plumbing
+ -1 more
.I called to make an appointment and, since it wasn't an emergency, was told to call him the night before I needed the work done. A week later I called and no answer. Called a week after that and was told he was busy but would be out the next morning at 9:30 AM. He never showed. He called that afternoon and asked if we had made an appountment. for that morning. I said yes but when he didn't show up, I called another plumber. I never got to find out if he was a good plumber or not but he sure is a bad scheduler.
Description of Work: None.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Mark M.
10/2012
5.0
plumbing
+ -1 more
When you think of a friendly, experienced, and fair plumber, Bruce Jackson could not fit the description better. He's snaked our sewer line several times, installed gas applicances for us, and moved our fixtures for remodeling jobs. Each time he delivered quick, effective work with friendly service and a price tag less than half of our best quotes from the major named plumbing services. He's only one guy, but that means your job gets his undivided attention and care. I cannot recommend him more.
Description of Work: Sewer snaking, gas appliance removal/install, fixture replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Brett F.
08/2012
5.0
plumbing
+ -1 more
My dining room ceiling was coming down from water damage. My personal trainer recommended Bruce Jackson because he'd been working with him for so many years and said he was great guy. Boy, was my trainer correct!! Bruce came over and inspected the problem only to find out that it wasn't a plumbing issue at all, but had to do with my leaking air conditioning unit. He spent some time talking with me about this and gave me tips on what to do to fix it. He refused payment for coming out because my issue wasn't a plumbing issue after all.Nice and appropriate adjectives: Prompt, excellent service, HONEST, helpful, generous.Great Experience overall. Thank you Jackson and amp; Sons!!Sincerely, Brett Fangi
Description of Work: Phone conversationHome visitInspected and diagnosed damageDidn't fix damage because it was assessed that it wasn't a plumbing problem afterall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joan L.
07/2012
5.0
plumbing
+ -1 more
Very well. I was extremely relieved that I didn't have to get a new hot water heater -- at least not yet. Bruce did tell me to and quot;keep an eye on the hot water heater because it is oldand quot;. I do have to get a new kitchen faucet but, for the time being, I'll work with what I have. Hopefully, the faucet is the culprit of low hot water pressure. I thought the price Jackson and amp; Sons charged was very fair and I was so happy that Mr. Jackson was able to come out so quickly.
Description of Work: While showering in the morning, I didn't have any hot water. Although my hot water heater wasn't leaking, I assumed my hot water heater had seen better days. I immediately called Jackson & Sons since they had installed the hot water heater 12 years ago. Bruce returned my call approximately two hours later and was able to come out immediately. Upon checking everything out, he said that my pilot light had gone out. I found that to be incredible because it never went out before and the light is not exposed to any windows, etc. Bruce lit the pilot and, once again, I had hot water. I then told him that, for several weeks, I was only getting a mild stream of hot water from the kitchen faucet.. He took a look at it and did agree that the pressure was weak and cleaned out the filter on the faucet and removed the water saver so that I could get a little better pressure. Although the pressure of the cold water is better, It didn't help as much with the pressure of the hot water. We both agreed that my fixture is old and that it's probabIy the cause of the problem. I already knew that I would have to eventually get a new kitchen faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
RITA K.
07/2012
5.0
plumbing
+ -1 more
I found him to be wonderful. I have been using him for the past 2 years now with other things . He is reputable and does the job right. He has got such a nice way about him. He is a very nice and happy person. He is very honest. His prices are wonderful. He is an excellent plumber. If he was single I would marry him. He is also licensed.
Description of Work: A week ago he came to check all the toilets in my house. I forgot to tell him about my sink problem so I called him and he came back to fix it at no charge.
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Service Categories
Plumbing,
Water Heaters
FAQ
Jackson & Sons Plumbing Heating Inc is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Jackson & Sons Plumbing Heating Inc accepts the following forms of payment: Check
Yes, Jackson & Sons Plumbing Heating Inc offers free project estimates.
Yes, Jackson & Sons Plumbing Heating Inc offers eco-friendly accreditations.
No, Jackson & Sons Plumbing Heating Inc does not offer a senior discount.
No, Jackson & Sons Plumbing Heating Inc does not offer emergency services.
No, Jackson & Sons Plumbing Heating Inc does not offer warranties.
Jackson & Sons Plumbing Heating Inc offers the following services: I mostly do residential repairs-toilets,faucets,garbage disposals. I also install water heaters.