New Jersey's Premier Moving Company! All Jersey Moving & Storage offers local, long distance, and storage services to both residential and commercial customers. We are the experts at moving pianos, antique furniture, artwork and high end furniture. We also specialize in long distance moves within 500 miles that require next day service. All Jersey Moving & Storage have been proudly serving our surrounding community since 1992. All Jersey Moving & Storage are one of only fifteen movers in the state of New Jersey that earned the "Circle of Excellence" designation from the New Jersey Warehouseman and Movers Association. Our business is operated out of Bridgewater but we also partnered with a company back in 2006 that was located in Wall Township, NJ.
Residential & Commercial Moving & Storage.
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
78% | ||
7% | ||
2% | ||
2% | ||
10% |
Like some of the other people said: I'd give them a negative if I could. This is the worst experience we have had with moving company. We moved from one house to the other within the same development. Driving time would be 3 to 5 minutes. Since the distance is so short, we moved all the fragile stuff ourself before the moving day. We packed everything in boxes. No loosen objects so it would be easier and faster for the movers. They had 6-7 guys, one supervisor (?) came early that morning and it took them 5 to 6 hours to load all the stuff to the truck, which is fine even though it was a bit longer than what we expected, and what they estimated.
The brand new $12,000+ wood flooring on the second floor of the house that we moved to was just done the day before we moved in. I told them to be more careful and not scratch the floor. All the movers that I've hired before would simply put a clothe/sheet all over the entire house even though the floor is old. Professional movers would try their best not to damage it. But these guys kept on dragging my furniture around instead of lifting them up. Kept on talking to each other, joking around, which is also fine if you're doing your job good. But they weren't, they wasted so much time fooling around. We paid extra for moving our baby grand piano. Now we have so many dents under the piano because they were not gentle moving and adjusting the placement. The whole moving procedure lasted until 9:30pm at night. We felt bad that the workers had to work so late so I and my mother-in-law both tipped them, twice for some workers!
After they left, we found that our brand new tiger wood flooring was scratched badly, not one spot, not two but everywhere!!! Scratches are in almost every room. Our master bedroom is the worst. They are so visible and everywhere. One of the post for my $8,000+ king size bed was broken too!!!
We were so upset BUT we understood that was accident so we didn't act or talk angry to them. We called Robert and told him about it. He said he would report to the company and let us know what the solution would be. Later I was given their insurance company number to file my claim. Again after we talked to the staff there, sent her all the pictures of the damaged floor and furniture. She replied she would proceed the claim and get back to us as soon as she could. Weeks pasted we heard nothing from them. Every time we called we were told to leave a message but this person just disappear from the world. When we demanded to talk to a manager or other staff, they would insist SHE should be the one which took care of our case. Months pasted and we almost forgot about it (that's probably what they wanted). They used every kind of excuse they could ever think of so they didn't have to pay. My husband was kinda giving up the idea to get the claim. I was all ****** off, it's NOT only about the money. This is just NOT right and totally unfair. I told All Jersey and the insurance company that if they don't finish the claim then I would just post all the pictures on Facebook and share my experience with everyone that I know. Quickly, we got a $500 check within that week.
To be honest, the $500 means nothing compared to what we lost if you look at all the pictures. $500 can't even pay for the post of my king size bed. We can't put them on because we can't replace it. They are just sitting in our basement now. Not to mention our brand new floor. We can't restore it and have to live with it as long as we stay in this house.
Poor moving service, poor follow-up customer service too. I believe some other people might have good experience with them. But i would never refer them to anyone i know.
"Hi (removed member name), Thank you for your kind words and I will pass along the review to your crew. Best of luck and I wish you health and happiness in your new home."
"Hi (member name removed), I apologize for those comments and can assure you they don't represent our ideals and will look into this matter. During peak season most movers including us have certain minimums that do apply but i am happy to hear you were able to find a mover in short notice."
"Hi [member name removed], I will be reaching out to you and please do the same. I was in contact with your husband during and after the move and he didn't share that he was unsatisfied with our service."
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.