Mary's Cleaning Services

I hired this company for a deep cleaning service, speaking both with Mary and Jon in which they stated they would complete a deep cleaning prior to my moving in: I chose this company based on the conversation we had where I explained that I needed a deep thorough cleaning, the details Mary stated would include window seals, windows, floor boards, refrigerator, oven, stove, dusting, wash and vacuum carpets. I expressed that I needed this done prior to moving in as I explained how I was scheduled for surgery and would not be able to physically handle this myself. The initial date of said cleaning schedule was for 8/26/2024 but prior to that date I explained to them that I had to reschedule as the closing date of the property had been pushed back which was out of my control. Upon rescheduling the date, Mary informed me that she had to cancel as her staff had become ill with Covid which was completely understandable. Before rescheduling again, Mary sent sent me messages of contacting a website to find another cleaning service company and kept pushing me towards contacting the site a day before said cleaning scheduled date. however, Mary was able to schedule the next date of 8/28/24 for a 10 am start. At 9:08 the morning of the 28th, Mary sent me a text message that stated, "We will be there at 11am, thank you!" this message did not even come with an apology or an inquiry if this would be ok. The drive to the condo to be be cleaned was an hour away from me and I was already in rout there when I received that message. I had no choice but to agree as I was 1 day out of surgery and the move in was the scheduled for the 3oth. I had to sit and wait an hour for their 11 am arrival in which Jon did not arrive until 11:30am telling me he was just arriving from a canoeing trip. Jon called me to do a walk through of the bathroom so that he could begin washing the carpets and avoid stepping on them. As I did the walk through, I pointed out several things that still needed to be completed and he stated he was not done and would make sure they were done. Nothing was cleaned properly, I have all the text messages, photos, and videos to show as receipts. I have tried to reach out to them on several occasions and they have ignored me for the most part and barely respond. ***Also please note, they have now changed their business name and site to: jomo management same phone 908-698-9999 located in high bridge nj**** please be aware and do not waste your money!!

Horrible

Loved every little detail of her cleaning service! Our house has never been so perfect! Well deff be using her again!

on time and very nice. i can definitely recommend

Good team

This duo came in and went right to work. They did a walk thru the day before and gave an excellent price to do the work. They did an excellent job. I am hiring them every other week to maintain their wonderful work. Thank you Maria and Mary!!!! The Entire Crawford Family

Mary and her sister are super thorough and professional. I am very pleased with the work and will be hiring them again soon!

They did an excellent job cleaning. Even cleaned the inside of my windows. Both women were friendly and very thorough in their work. Would definitely hire them again.

The job was good and satisfying.