Sherman Smith Plumbing Heating & Air Inc

unknown

 Very well, as per usual with Sherman and his crew. Any problems, which have been few and far between, were always addressed promptly and with fairness. I only wish that all of maintenance contracting companies I have dealt with over the years showed half as much the professionalism, integrity and honesty this company displays. I highly recommend them!!

Excellent service.  I called for a quote on American Standard coil and condenser 2.5 ton / 13 seer.  The company was very professional and installed it the very next day.  I've had no problems with the unit.  Everything worked great and the staff was very professional.

They were great. I called and told them my original 1950's shower/rub was dripping. They sent a man for a free estimate. He said he could try to fix the leak (wasn't optimistic since I'd had another plumber do it and it didn't last) or I could replace the fittings and all. He was also fine with me ordering my own parts. I even emailed the main guy, Sherman, to make sure I'd ordered the right stuff and he said yes. When he came back to do the work, it turned out I hadn't ordered everything he needed (not a surprise since I have no idea what I'm doing and I guess Sherman didn't look carefully enough or didn't know what I needed to have done). So, the plumber guy said he'd go ahead and just try to fix the leak. He was at it for an hour and it didn't work. He felt bad and said he didn't like leaving a job undone and said he'd credit the hour towards the full repair. I ordered the correct parts (from ebay for $79 instead of $250!). He came back and installed it in three hours; had to replace the stems and the big three pronged brass thing as well as tub and shower spouts and handles. When I reminded him of the one hour credit, he took off one hour from the bill. I was very happy. They were fair and honest and did a good job. No more leaks!

It took 3 of them to try to figure out why the water in the master bathroom was flowing slowly compared to the rest of the sinks in the house.  Started with the fact that i needed to replace the water tank since sediment buildup will impede water pressure.  I kid you not, that is what he said.  Then someone "with more experience" said that the input pipe was clogged and replaced it for $165, which helped the problem but didn't resolve it completely.  Called a DIFFERENT plumber for another problem, and mentioned the bathroom, he took about 3 seconds to say that the tip of the faucet was clogged and cleaned it out, no charge.  So DO NOT USE Sherman Smith Plumbing for any reason.

The technicians were very professional. They arrived on time and were in uniform. They put shoe covers on their shoes and put tarps down on my white carpets. Once they completed the install, they completely cleaned up and removed all garbage and packaging. They explained everything to me and answered my questions.
I will definately use Sherman Smith Plumbing again in the future and I will recommend them to all my friends and family.