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Benchmark Appliance, Inc.

appliance repair, small appliance repair service

About us

Benchmark Appliance, Inc. is here to service any and all of your appliance repair needs. We proudly serve New Jersey and Pennsylvania. No job is too big or too small and we do the job right the first time. Give us a call today and we look forward to doing business with you! Free estimate with the completion of a repair only!

Business highlights

24 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7191 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
2%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
responsiveness
4.8
Showing 126-150 of 191 reviews

Peter M.
05/2017
5.0
Charlie was very knowledgable and a pleasure to have in my home to repair the washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Norman V.
05/2017
4.0
On time, called in advance to advise on arrival. Neat, clean

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Eric S.
05/2017
5.0
I hired these appliance repair people on Friday to show up Monday. They were on time. They evaluated my refrigerator, made appropriate phone calls to LG and after diagnosing the issue counseled me honestly. Their first recommendation was to buy a new refrigerator, not to sell me on an expensive fix. Charlie was my technician..honest, knowledgeable and personable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lawrence C.
05/2017
5.0
Charlie the owner was great!!! Quite frankly I thought he was under priced!! Saved me hundreds by saving my dryer. Personable. Honest. Went above and beyond !!!! The best!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mrs R.
05/2017
5.0
Superb and Excellent Service - We Highly Recommend Benchmark! This company gets and executes the true concept of Customer Service. Professionalism, timeliness, service oriented, expert technical capabilities and courtesy were all part and parcel of the service delivery experience. Charles quickly and efficiently diagnosed the problem with my 17 year old dishwasher. Unlike most appliance repair technicians, he worked to extend the life of the unit rather than charge a very high consultation fee and then suggest that we purchase a new unit. A Rare pleasure doing business with Benchmark Vantage. Brilliant Work!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

John B.
05/2017
5.0
Very through and professional ! Came same day called and fixed problems ! great customer service will be my good to from now on. Thank you !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

BERNADETTE A.
05/2017
5.0
On time, professional. Kept in contact with me at every stage of service. Would recommend and would DEFINITELY use again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Karen F.
04/2017
5.0
Came the same day and saved my refrigerator full of food! The serviceman, Charlie, was very polite and knowledgeable. Very professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

josephine L.
04/2017
5.0
I am SO glad I hired Benchmark!! Charles was knowledgable and steered me in the right direction for my next appliance purchase. He took the time to explain my problem. The work performed was top notch. Cleaned up afterwards, where you wouldn't even know that work had been done. You could see he takes pride in his work. He was very professional and his office even called ahead to let me know he was on his way. He and his son work well together. BENCHMARK has my vote. A+ THANK YOU!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eleanor R.
04/2017
5.0
Charles was very professional and he explained everything.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Christine C.
03/2017
5.0
Immediately contacted me and very considerate in working around my schedule. Very professional and left everything clean after work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Ellen D.
03/2017
5.0
Very happy with Charlie's work, honesty, and 3-month guarantee!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

BARBARA F.
03/2017
4.5
Charley had excellent customer relations. He was prompt and once my service was detailed and the price was quoted the job was completed quickly even with a part which needed to be ordered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

JOANNE G.
03/2017
5.0
on time, efficient, reasonable price

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

elaine c.
03/2017
4.5
Prompt, professional and took care of the problem.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$200

Dwayne C.
02/2017
5.0
Charlie is very professional and takes the time to explain what he is doing while he is working on the appliance. He also makes recommendations for the customer to troubleshoot in order to detect a potential problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Sharon C.
02/2017
5.0
Sean was very professional and completed the job well

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara M.
02/2017
5.0
They came same day, parts were on the truck to fix problem, serviceman was couteous and cleaned up after job as if they were never there, we were extremely happy with the service and will use your company again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

2 Industrial Road, Suite 3-8, Alpha, NJ 08865


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Benchmark Appliance, Inc. accepts the following forms of payment: CreditCard
No, Benchmark Appliance, Inc. does not offer free project estimates.
No, Benchmark Appliance, Inc. does not offer eco-friendly accreditations.
No, Benchmark Appliance, Inc. does not offer a senior discount.
Yes, Benchmark Appliance, Inc. offers emergency services.
Yes, Benchmark Appliance, Inc. offers warranties.

Contact information

2 Industrial Road, Suite 3-8, Alpha, NJ 08865


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed