Heritage Home Service

Very easy and peifessional.

Jason Benoit came into a difficult situation to pick up the pieces from a botched bathroom remodeling job, and saved the day. He is thoroughly professional and competent and I would recommend him without reservation.

Rodger Gravlin did an awesome job servicing our furnace. He was on time, efficient and knowledgeable. He was more than willing to answer questions. We will always go with Heritage! Weâ re always very satisfied!

Tim Lemire, the technician who came to service my air conditioner, went above and beyond what is expected of a service worker. He is honest and does not give up until every effort was given to find problem. When one part did not fix problem he came back the next day with another part to solve the issue. He was, by far, the most knowledgeable technician that has ever fixed anything in my home. I would feel confident in having him come to fix any problem I may have. Just want to thank Heritage for having such a conscientious worker as part of their company.

Quick

They serviced my central air conditioning and forced hot air (gas) for the cheapest out of three quotes I received. The tech was super professional and knowledgeable. They gave an awesome report at the end. Would use again for sure!

They were quick, on time and very conscientious.

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Good job

Very reliable.

Bernie was the gentleman who came to my house and he was fantastic. I would recommend them to everyone. Thank you Bernie for your excellent service

done

I was very please with the service I received. the service man did not leave my house until he was sure my boiler would stay. i was very impress, and will continue to hire them moving forward. I recommend them to anyone looking for a repair of their boiler. Thank you for your service

Excellent, professional and did superb work

Nick was great. He called to let me know he was on the way, and showed up a few minutes early. He looked into what I was trying to accomplish and gave me some options for how to do the project. After I picked the way I wanted to move forward he got the equipment needed and completed the project. I would highly recommend Nick and Heritage.

Very impress with project and professionalism

I am a big fan of Heritage. We needed to replace our broken furnace and I got quotes from five different HVAC companies, all of which had many 5-star reviews. Heritage was the best, by far, for a few reasons: Dexter, the HVAC project manager from Heritage, was professional and patient. He answered all of my questions, applied no sales pressure, helped me customize the job to my budget and needs, and even brought us space heaters to keep the house warm since we had no heat in winter. Heritage was one of only two companies to actually take detailed measurements of my home before recommending a furnace size and submitting an estimate. Three of the companies just eye-balled it and recommended furnaces that were twice the size of what Heritage recommended. Some of them told me I had to replace my entire heating and cooling system or I would have major problems (which Dexter debunked). If an HVAC project manager does not bother to measure your house before recommending a furnace size, you should be concerned. Dexter helped me every step of the way with the HEAT loan and furnace rebate process. Dexter worked around my busy work schedule and communicated in person, phone, email, and text, depending on what was best for my workday. After the furnace was installed, the house got uncomfortably dry and we realized we needed to add a whole-house humidifier (which Dexter had recommended originally). Heritage was able to come out the morning after we called and put in a humidifier and the house was comfortable within a day. The Heritage install and service guys (Fran, Bob) were professional, patient, and courteous from start to finish. The installation site was clean and well-labeled. They checked in with me and explained important items along the way. The Heritage office staff are always reachable and helpful with any scheduling, billing, or follow-up questions. The only drawback is they are definitely a premium brand and charge on the higher end for their work. They quoted higher than any of the other four companies. That said, I was able to negotiate the price and I was happy to pay a little extra for a job well done, a strong warranty, and professional service. Honestly, Heritage won me over and I will only use them in the future for my HVAC needs. They were transparent and professional and I never felt like I was getting hustled (unlike a few other big-name brands). Now I recommend Heritage to everyone I know.

Definitely recommend!

Did a fine job - basement is dry. Overall an excellent experience. Had one issue with their electrician who didn’t read the plan and installed to the wrong box -

They did not have a quote before showing up for the job, but the plumber was professional and fast.

Great work and very fast. I spoke with three companies and they were the only ones who could come out next business day, everyone else was days further out. The plumber they sent was very friendly and knowledgeable and was able to rebuild the shower mixing valve to fix the issue in under an hour. They do fixed pricing so the estimate you get is the actual price you pay; I was expecting some variance from the initial estimate when he got here but that was the price. Overall great service and very fast, definitely recommend!

Technicians were great. Customer Service great. Communication great. Total cost outrageous.

Timely response. Expert tech. Quick solution.

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Nothing additional