C & S Roofing Inc

Scott was very helpful through the entire process. He worked with us and the insurance company to ensure we got everything that was needed.

C&S helped us to maximize insurance coverage on our roof. Then their team did a beautiful job on the roof.

Scott Swing and C&S Roofing were a pleasure to work with. Scott’s knowledge and professionalism were amazing!

They kept telling me I was a priority, but a year later the work wasn't done and they didn't finish the job. They refuse to call me back and at least let me know they could not finish the contract.

Overall, it took almost a year to complete all the repairs due to weather & availability & demand. Having follow up was great & repairs were done right the first time & met expectations.

C&S did an outstanding job with my roof. After I failed to get a call back from another top rated company, I called C&S and was glad the first company did not call back. From start to finish, C&S worked with me and the insurance company on the details of the roof replacement. Everything was inspected and identified ahead of time. The salesperson, Scott, understands the insurance process very well and helped us in negotiating a settlement. We are very pleased with the job C&S did and also with how we were treated. I definitely recommend and will use again, if needed.

All workers were courteous and the workmanship was superior.

Nothing. Reached out to them twice, and received no response. I have two homes to be roofed. Shame.

He scheduled the roofers to come whole we were on vacation- Awesome! They got the necessary work done with minimal disruption to my life.

Impeccable service! I always knew what was going on in the process. Scott was amazing to work with. The crew that put on the roof were polite and the cleanup was amazing. Other than the beautiful new roof, you would have never known they were here.

Very smooth transaction. 90 days same as cash. Easy to work with. Very professional. Done in one day.

The finished project looks amazing! We have hired Scott and C&S Roofing to replace the roof on our second home in Dundee.

TO START WITH, ALL THE ROOFERS THAT I CONTACTED HAD MIXED IDEAS OF WHAT NEEDED TO BE DONE. SOME WANTED TEAR OFF AND SOME WANTED NEW ROOF OVER EXISTING. ALL COSTS WERE VARIED DEPENDING ON VAGUE ISSUES AND NEVER SEEMED TO MAKE SENSE. WHEN MIKE AND SHANE ARRIVED ON MY LOCATION THEY TOOK ONE LOOK AND TOLD ME WHAT A PRO WOULD DO, HOW LONG IT WOULD TAKE, AND HOW MUCH IT WOULD COST. NOW WITH ANY JOB LIKE THIS UNEXSPECTED COSTS MAY ARRISE BUT THERE WERE NO SURPRISES ON MY ROOF. MY BUILDING IS A SEVENTY YEAR OLD STOREFRONT AND HAS HAD MANY ATTEMPTS AT FLAT ROOFS. THE STRUCTURE NEEDED SOME REDESIGNING THAT ALL THE OTHER CONTRACTORS OVERLOOKED. ONCE THE NEW PLAN WAS LAID OUT I WONDERED WHY THE OTHER CONTRACTORS DIDNT SEE THIS APPROACH. WHEN THE WORK STARTED I WAS OUT OF TOWN AND WAS WORRIED, SO I SENT OVER SOME SPIES TO KEEP TABS ON THE OPERATION. EVERY THING WENT SMOOTH. THE BOYS DID WHAT THEY SAID THEY WERE GOING TO DO, WHEN THEY SAID THEY WERE GOING TO DO IT. IN THE END I HAVE A ROOF THAT LOOKS LIKE A PRO JOB AND ALSO FOR THE LOWEST BID. OH... BUY THE WAY IT DONT LEAK. I CAN GET RID OF ALL MY OLD FIVE GALLON BUCKETS THAT CAUGHT WATER LEAKS. AND TO THINK I CAME VERY CLOSE TO USING SOMEONE ELSE BEFORE I FOUND C&S. THANKS GUYS MY OLD CARS ARE SAFE AND DRY NOW.

Through their website, I requested contact to make an appointment for an estimate. Nearly a month later, no one has contacted me. I just figured the website's request an estimate feature was meant to be used! Guess not. Won't consider this company again!

They sent someone out the same day I called (which was good since we had a leak after a storm). He gave me an estimate and fixed it immediately. He gave me options for repairing and replacing the entire window. Very professional and quickly repaired.

Very professional, very responsive and whole process went like clockwork.

This company actually replaced roofs of two of our houses and they did a fabulous job. They were professional, punctual and did an outstanding job. They even cleaned the area after they were finished. They dealt directly with the Insurance company after I could not get any answers and the outcome was great. I would use them again and I have repeatedly given their information to all of my friends. Thank you Mark Bunyan and C&S Roofing.

They did everything they said they would. Very punctual and professional. Cleaned up thoroughly. Very responsive to issues making sure we were happy.

Excellent, professional, prompt work, very, very satisfied.

Did a great job, but the Crew was a little sloppy and had some bad language.

There were inital delays due to mainly weather and number of projects under construction. Once work started, finished in time, described and inital bid. Happy overall with job.

The people I worked with through the whole process were excellent, caring individuals. The sales rep I initially talked to was excellent. He explained how the whole process would work, what the cost would be, and what work was to be done. He walked through the damage assessment and worked with my insurance rep so everyone would be "on the same page". There were a few problems which occurred while the work was being done and afterwards. While tearing off the roof, the workers continued working through a rain storm, causing water to leak through and damage the interior ceilings in 2 rooms. I contacted the owner of the company and he immediately responded and took full responsibility for the mistake. To make sure there was no damage to the attic area and insulation, he personally inspected both of my attics and took numerous pictures to show me that there was no permanent damage. He even offered to pay for another company to come out and do an independent inspection if I wanted. The roofing work was then completed without further incident. I belive that the quality of the final work was excellent. A few days later, the owner sent a painter to the house to repair and paint the damaged ceilings. The painter was also very considerate and professional with his work. There were a couple of times, however, when the painter did not call or show up as scheduled. This was a small inconvenience which we worked out eventually.The final inside painting was completed satisfactorily. Despite the mistakes made by the workers, I would still hire C & S again because of the personal service I received. The mistakes were handled in a professional manner by people who really wanted to "make things right" and satisfy the customer. Everyone I worked with really cared about me as a customer.

What I disliked is they told me they had their own workers and everything and a different company showed up to do my roof and that is not the way things were supposed to go down like the sales guy said. There was lack of communication between them and the company they sent out, they came on a day when there was an 80% chance of rain and they were like it was not going to rain until around two and that they would have my roof done way before then. They weren?t even supposed to be out here until Monday but they showed up on Saturday. They assured me that they would get it done and dried in and everything but the rain came early and they had everything off, when they were just putting paper down. They ruined my microwave because the turtle vent was taken off and the water was running down the roof into the vent where the microwave was. I had to several conversations with the owner, before he finally agreed to take the amount for a new microwave off the bill. When they got to the point where they were at the top for shingling, they were dropping the shingle bundles straight down and cracked one of my light fixtures. After having to fight for the microwave, I just threw my hands up on the light fixture because I went through h*** getting him to pay for my microwave. Then, their guys showed up to do the gutters and they said that the gutters was probably going to be subbed out, which I was fine with but I was not fine with the roof being subbed out and they knew that. I guess there was total lack of communication between the owner and the company. They were actually supposed to come out on that Friday and I waited from ten to twelve but nobody showed up. I had to call the owner to find out where they were and he said they will not be able to make it that day and he wasn?t even planning to call me and I was waiting around for him. When they did the final bill, there were a few sheets of plywood that had to be replaced and I had to pay for that because insurance wouldn?t pay for it. The way they did the bill, the insurance company was going to get the money for the microwave and not me. Therefore, I had to sit there and take about three hours of my time to figure out everything the insurance had paid me so far, what I actually paid them when he came to my house to collect the first payment and what the bill was. They didn?t itemize anything else; it just showed the total amount of money, other than the microwave damage and the insurance part of it. I had to argue with them for about four, five days until I finally got an invoice that was acceptable to submit to the insurance company. They did some pretty shoddy flashing too. At first the company C&S roofing sent out to do my roof didn?t even know that new flashing was being put on, so I had to point out to the guys that the flashing was sitting right here. Then when they put the flashing on, where it overlaps each other, It was sticking up a good half an inch over the other one and I said water could have gone in between that space and could have damaged it. So then, I had to argue with them to come back and fix that where they replaced the piece of fascia after the roof was put on, which peeled up the shingles and I had to get them to go back up there and rework that a bit. They did do the things that I asked them to do but these are things that I shouldn?t have had to point out. The sales man said, he would be there the day the roof would be put on. I called him and told him that they were ripping off my roof and he was shocked as he knew nothing about my roof being on the schedule for that day. He stopped by for two seconds and took off. Overall, as far as the quality of work goes, I don?t see any leaks so far. There was a leak where the pipe that goes from the heater all the way up, they came out and they did something but it was still leaking after that during the next rainstorm and they told me I had to get my HVAC guy out. So I called them out and luckily I was able to get a new air conditioner because of the hail damage and they wiped away that $200 bill for caulking the rain halo on the pipe that C&S roofing could have done for me. It was a big mess. I was not extremely happy but I guess they are better than some companies are. They did discuss everything with me. So it is not like they shut down on me after things started going wrong, they did work with me but I believe they could have done a better job with communication with some of the work, because it was subbed out. I had priced it with a bunch of companies and their price was comparable, they weren?t the most expensive but they weren?t the cheapest either but it was paid by my insurance anyways. Maybe they do better work when they are working for people who are paying for their roofs and not the insurance companies. Beware, they were supposed to apply the Angies list discount and never did!!!! I believe the coupon is a scam as the salesman acted like he didn't know anyting about the discount but wrote on my agreement that he would ask the owner and apply it later. He never did! My salesman's name was Jeff.

C&S has been great through the whole process. Yes, I shopped around! (seven other companies). I chose C&S for many reasons- 1. Competitive prices 2. Ability to work WITH us throughout the material specifying process. 3. References they provided. 4. They weren't pushy! (didn't call everyday) 5. The installers followed all manufacturer installation guidelines. 6. Mike, the onsite foreman, was here to oversee the install, responded to ALL of our questions, and insured the crew performed. And last, the owner of C&S, Shane, was always available to answer ANY questions we had. In todays world it is hard to find an owner that cares about customers and not just profits. GRADE = A+++ Thank you C&S!

Scott kept me up to date on all aspects of the roof progress. He also found errors in the insurance made and contacted them to adjust the claim. The shingles were delivered on time and the job was perfect.