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Logan Heating & Air Conditioning
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Logan Home Energy Services is a locally-owned Winston-Salem heating and air conditioning company operating under License #18148. 50+ employees. Additional address - PO Box 11064, Winston Salem NC 27116-1064. Additional phone numbers - (800) 849-4161. Additional email - [email protected]. Additional contact name - Scott Boyles. Additional DBA - Logan Heating and Air Conditioning Inc, Logan Home Energy Services. Award winning.
Business highlights
Emergency services offered
73 years of experience
Services we offer
Commercial & Light Industrial Sales, Design - Heating & AC. Repair & Replacement. BPI Testing, Electrical., Install, Residential
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8138 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 9% | ||
| 0% | ||
| 1% | ||
| 1% |
Showing 51-75 of 138 reviews
Jessica B.
Feb 2015
Our upstairs furnace stopped working. We'd had some other work done to the house around where the furnace is located, so I was suspicious that something had happened during those repairs that affected the furnace. Logan answered the phone promptly - I did not need to leave a message - and scheduled a tech to come out within 3-4 hours of my call. Great news, because it is cold!
Service tech was polite, diagnosed the problem and made a simple adjustment. Furnace works again and we're all happy.
I'd definitely use Logan Heating & Air again.
Angie's List coupon saved me $15! I presented it upon the tech's arrival.
Service tech was polite, diagnosed the problem and made a simple adjustment. Furnace works again and we're all happy.
I'd definitely use Logan Heating & Air again.
Angie's List coupon saved me $15! I presented it upon the tech's arrival.
Response from Logan Heating & Air Conditioning
"Thank you for your business."
Holly H.
Jan 2015
unknown
Response from Logan Heating & Air Conditioning
"Your business is appreciated."
Shakurah T.
Dec 2014
.
Response from Logan Heating & Air Conditioning
"Your business is appreciated. Check out our online referral program and earn cash. Debbie"
Marian S.
Dec 2014
very well
Response from Logan Heating & Air Conditioning
"Thank you for your business. Debbie"
Caron A.
Oct 2014
In May, we purchased a service agreement with Logan. We've never had a service agreement in the past, but after the problems we had last winter and Logan's efficient service, we decided to make the purchase. I called Logan today to schedule our winter service, and the receptionist went above and beyond to tell me how to prepare for the visit. Outstanding customer service! I look forward to the service in two weeks.
Response from Logan Heating & Air Conditioning
"We appreciate the opportunity to serve you. You are a valued customer, and we will always do everything possible to ensure your satisfaction. Thank you, Debbie Hennings"
Heather C.
Oct 2014
First time we needed to turn the heat on for the year, and of course, the heat didn't work. We called Logan and they came the same day, which was awesome. They were quick and courteous. Turned out it had something to do with the new thermostat we installed. They got every fixed promptly and we stayed warm. I was happy with their service and would use again.
Response from Logan Heating & Air Conditioning
"We appreciate the opportunity to service you. Debbie Hennings"
Thomas H.
Oct 2014
unknown
Response from Logan Heating & Air Conditioning
"Mr. [removed member name], You are a valued Logan customer. I apologize that Tom and the install department did not keep you better informed. I trust your new system is working satisfactorily. We appreciate the opportunity to serve you and will always do everything possible to ensure your satisfaction. Debbie Hennings, Sales Coordinator"
Anthony F.
Sep 2014
It was such a great experience dealing with Logan after having dealt with a not so good HVAC company. Everyone from beginning to end was very professional and did exactly what they said they would do. The guys came out and worked in a very undesirable place to work, a crawl space with not much room to work. They did a great job and definitely sold me on the company. I would highly recommend them for all your HVAC needs! Thanks again to everyone for completing this difficult job for me!
Response from Logan Heating & Air Conditioning
"[Member name removed], Thank you for your kind words and confidence you have placed in us. Please refer us to your friends. Debbie Hennings, Sales Coordinator"
Reid G.
Sep 2014
unknown
Response from Logan Heating & Air Conditioning
"Logan appreciates your business. Debbie Hennings, Sales Coordinator"
Janet L.
Aug 2014
unknown
Response from Logan Heating & Air Conditioning
"Thank you for your business."
Charles K.
Aug 2014
They came out here and charged us $500 to check the thing and we had to buy a new thermostat that was under warranty, and we had to pay for it. They had to run a new line for the thermostat, because they messed it up. They messed up the humidifier as well. We filed a complaint with BBB and they didn't even acknowledge it. They didn't know what they were doing. They had not been in the geothermal business and they messed it up.
Response from Logan Heating & Air Conditioning
"Logan's computer records show that work was done for [Member Name] in 2011. We have not been to this home since May 16, 2011. Logan did NOT install the system at this home; therefore, there was no labor warranty. We found several problems with the installation and corrected the problems. Again, Logan did not install the equipment at this home, so we did not create any problem. We only corrected the existing problems. I am very familiar with this address. We did replace a thermostat, performed maintenance and corrected wiring issues with the humidifier & ran new thermostat wire tor furnace. We have not heard from Mr. [Member] until this review was posted on Angie's list. Joe Winiarczyk, Service manager at Logan HVAC"
Timothy C.
Jul 2014
unknown
Response from Logan Heating & Air Conditioning
"Thank you for allowing Logan to install a Carrier heat pump for your home in 2011. Please call when we may assist you further."
Marlene M.
Jul 2014
unknown
Response from Logan Heating & Air Conditioning
"Thank you for your Valued business. Very glad to hear you are pleased with your new Carrier system."
Stephanie B.
Jul 2014
unknown
Response from Logan Heating & Air Conditioning
"Logan appreciates your business. You are very important to us. Thank you for the kind words."
Julie S.
Jul 2014
Great job by all teams! My old AC went out just before they installed the new one...they came out to get it working again quickly! Not sure if they are a family business but they act like one!
Response from Logan Heating & Air Conditioning
"Scott Boyles is our owner, so yes, Logan is family owned business. Our customers are important to us. We appreciate your business."
Christine D.
Jun 2014
It went fine. It's good. My realtor had recommended them. They seem to be pretty popular in this area. He was kind of slow in getting back to me. If I have to replace my unit then, I'm gonna do some checking around but I would do a service call type thing.
Response from Logan Heating & Air Conditioning
"Sorry that it took service longer than you thought to respond. We do have techs on call 24/7. Estimates for new equipment are most always the same day you call. Our install teams are the best in the business. We hope you will contact us again. Debbie, Sales Coordinator"
Patricia C.
Jun 2014
Arrived on time and quickly set about working and installing the entire system. They were courteous, professional and knowledgable about their product.
Response from Logan Heating & Air Conditioning
"Thank you for your business."
Mary P.
Jun 2014
unknown
Response from Logan Heating & Air Conditioning
"Tim Freeman, service technician, is a longtime employee of Logan. Thank you for your kind words."
Tony N.
Jun 2014
Always on time and professional.
Response from Logan Heating & Air Conditioning
"We appreciate your business."
Sally H.
Jun 2014
unknown
Response from Logan Heating & Air Conditioning
"Thank you. We appreciate your business. Debbie"
Rosemary C.
Jun 2014
unknown
Response from Logan Heating & Air Conditioning
"Thank you for your business."
Jean M.
May 2014
We got estimates from several Companies since we had to replace out HVAC system and decided to go with the Carrier Greenspeed System. My husband and I were very impressed with the variable speed compressor. The morning of the installation Jeff and Kevin showed up early to get started. It was a very rainy day and I was surprised they did not cancel, but the worked all day in the mess. They started by taking out the old system the replaced it with the new one. When everything was installed Jeff came into the house to install the new Wifi thermostat. He took off his shoes since every thing was wet and muddy. We love the system so far. My husband was impressed the he could not hear the air compressor out side. My husband even opened the window to see if he could hear it and could not. The old system (a comfortmaker) was alway very loud and kept him up at night when it kicked on. We were very disappointed that our old system only lasted 10 yrs since we had a service agreement every year. Hopefully this system will be with us for a long long time.
Response from Logan Heating & Air Conditioning
"We appreciate your business."
Dave G.
May 2014
It went good although the technician who came out had to come back the next day because he forgot to re-connect something. They were very professional on the phone and the guy was very polite and professional, but he did make that one mistake.
Response from Logan Heating & Air Conditioning
"Logan appreciates your business."
Michele M.
Apr 2014
They did a great job.
Response from Logan Heating & Air Conditioning
"Thank you for your business."
Kenneth R.
Mar 2014
Went very well. Completed in one day. Great job!
Response from Logan Heating & Air Conditioning
"[member name removed], You are a Valued Logan customer and we appreciate your business."
Licensing
State Contractor License Requirements
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FAQ
Logan Heating & Air Conditioning is currently rated 4.8 overall out of 5.
Logan Heating & Air Conditioning accepts the following forms of payment: CreditCard
Yes, Logan Heating & Air Conditioning offers free project estimates.
No, Logan Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Logan Heating & Air Conditioning does not offer a senior discount.
Yes, Logan Heating & Air Conditioning offers emergency services.
No, Logan Heating & Air Conditioning does not offer warranties.