Bodenheimer Plumbing Services

This is really a warning for others. Our house was flooded with sewage due to a faulty backflow protector (which Bodenheimer had recently inspected), and the city hired the firm to camera our system and report back to them. After the report came through, we asked Bodenheimer to come to our house and explain the situation to us; they did so, and provided a quote for replacing our backflow protectors. They then incorrectly connected our washer (two minutes effort), and were on their way. Afterwards, they sent us an invoice claiming they'd spent 2.5 hours working with us and charged us for their quote - a cost of $243.75. We disputed (I would have been happy to pay for their time, but $250 felt unreasonable), but they wouldn't respond to emails or calls, and when I did talk to someone, they just read off the incorrect information on the invoice and told me I was in the wrong. Ultimately, they said they would prefer to take us to court versus adjust the invoice, so for $250, I just paid the bill. We've paid and have moved on (it wasn't that much money and it wasn't worth the headache!), but I really just want to warn other consumers about the way this Bodenheimer conducts itself so they don't end up in the same position. I was very reasonable, and really just wanted to get to a solution we both felt good about - but they were unwilling to have a conversation. I'd advise others to be careful going forward!