Artisan Building & Design LLC

Founded 1985 • With Angi since November 2017

We are a full service Design Build firm specializing in Kitchen and Bath Remodeling, Custom Decks, Custom Porches as well as other General Home and Commercial Remodeling. We offer a complete array of renovation services, and have a professional award winning design staff. In business continually since 1985 we have served hundreds of North Carolina residents faithfully. UPDATE: 09/27/2018. We are proud to announce our merger with Artisan Building and Design, LLC. (www.artisanbuilddesign.com)This merger allows us to become a Building, Remodeling, and Interior Design company, and makes us able to offer more services than ever before like in-house financing, custom cabinet shop, custom glass shower enclosures, and quarry-direct granite and fabrication, and so much more. Additionally, we have added a "boutique-style" handyman and maintenance service where our clients can pay for routine home or business services like painting, wallpaper, carpentry and trim, etc. Further, our merger allows us to expand our interior design capabilities combined with the skill to make interiors and exteriors a reality.

Awards and Badges

Angi Certified

Business Highlights

Emergency Services OfferedEmergency Services Offered

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Verified Reviews

4.5

(24) Verified Reviews

Ratings Distribution

5

20

4

0

3

0

2

2

1

2

Rating Details

Price
4.5
Professionalism
4.4
Punctuality
4.4
Quality
4.5
Responsiveness
4.4

Read reviews by category

home remodeling (11)interior decorators (9)cabinet makers (7)garage building (6)handyman (5)decks & porches (4)tile installation (4)interior painting (3)
Showing 1-24 of 24 reviews
Scott D.
1.0
02/13/2022
Kitchen cabinets took three tries to get color right and paint to adhere correctly. Hardwood floors were installed incorrectly. Not sure how a “professional” company can install flooring without stabilizing the floor but we have separation in almost every room due to poor installation. Have communicated several times on warrant repairs and Ray agreed to “make it right” however, he is no longer responding to our communication to repair the floors under his warranty. This is the most unprofessional company I have ever dealt with and will be filing a lawsuit to compensate for installation costs to repair the horrible quality of work performed by this company..Do not use these guys!

Images

Review for Artisan Building & Design LLC - 6165 Jonestown rd, Winston Salem, NC - 39627346
Description of Work
Kitchen remodel and hardwood floors throughout house
Category
custom cabinets, flooring contractor, interior designers, home remodeling
marilyn P.
5.0
03/05/2021
Perfectly. Ray and his team did a great job. First he gave me an honest estimate (compared with others) of what the project would entail. His team arrived on the day expected and the work was completed on time and under budget! Quality work, great follow up and easy communication. We are already talking with him about our next project.
Description of Work
Attic refinish.
Category
remodeling
Cost
$25,000
Hire Again?
Yes
marilyn P.
5.0
03/03/2021
Perfectly. From initial consultation to final completion, these folks are trustworthy and provide quality services. Our project was completed on schedule. We are very pleased with the final result and would highly recommend this company.
Description of Work
attic renovation
Category
remodeling
Hire Again?
Yes
Matthew R.
2.0
02/09/2021
Not well...company rep showed up on time for estimation visit, promised me an estimate in a few days. That was several weeks ago, no word from him since his visit.
Description of Work
Bedroom, hall and kitchen renovation, floors, counetrs, trim and paint, etc.
Category
custom cabinets, remodeling

Service Provider Response

My sincerest apology to you sir. I looked you up in our records and found your file. We did indeed perform an estimate at your home. I am not.sure why you did not get, but will take the time and effort to find out. If you haven't had the work completed please let us know and we will do our best to make this right.
Scott D.
5.0
10/17/2020
Can’t say enough good things about the work performed. We had 2 kitchen walls removed to open to the living room and had an “L” shaped bar installed with granite countertops. They also installed hardwood floors throughout our house. Milton Ray and Gerald are perfectionists. I truly felt like they would do anything to make sure we were satisfied. They listened to all of our ideas and were transparently honest with their feedback. The end result exceeded our expectations and I would highly recommend their services
Description of Work
Kitchen remodel
Category
interior designers, remodeling, garage builders, home builders, home remodeling
Hire Again?
Yes
Aaron W.
5.0
08/10/2020
Went off without a hitch---mostly. I only say that because the painter got the wrong paint color. When I noticed I called Tracy and that problem was fixed within 2 hours. Our kitchen was old and dim, and our deck was about to fall down. Now, our kitchen is beautiful, well designed with lots of lights. The quality of work was fantastic. We highly recommend.
Description of Work
Kitchen Remodel and Deck
Category
custom cabinets, ceramic tile, decks, handyman service, interior designers, remodeling, garage builders, home remodeling, interior painters
Cost
$29,876
Hire Again?
Yes

Service Provider Response

Thanks so very much!
Audrey W.
5.0
06/22/2020
We had many projects such as roof, gutters, kitchen and hand man issues. We hired this company and the did a great job for us in every respect. They took us serious and were great with communication and the work has quality done.
Description of Work
Home Repairs
Category
custom cabinets, decks, handyman service, remodeling, roofing, garage builders, home remodeling
Cost
$8,000
Hire Again?
Yes
Frances H.
5.0
06/09/2020
We were going to have our kitchen remodeled this year and we found Artisan on the web. We called and they came out to give us an estimate. We hired them and they did a wonderful job from designing our kitchen and rebuilding it to making it great. We plan to use this group as the needs arise
Description of Work
Kitchen Remodel
Category
custom cabinets, ceramic tile, decks, handyman service, interior designers, remodeling, garage builders, home remodeling, interior painters
Cost
$29,554
Hire Again?
Yes
Sherry B.
2.0
12/11/2019
Project was very disappointing and cost was very high. Quality of work was inferior resulting in our needing to have things torn out and replaced by another contractor. Supervision and communication was basically missing for the latter part of the project. Would never hire again.
Description of Work
Bath and Kitchen Remodel
Category
home remodeling
Cost
$37,000

Service Provider Response

You are absolutely correct in your review of our performance and will use this as an opportunity to improve our operations. There is no doubt we could have done better. No matter the result of this review we will still honor our warranty. Thank you for your honest assessment.
J B.
1.0
09/06/2019
Contractor fraudulently obtained a permit to perform work and was not qualified to perform the level of renovation required. Absconded from the project and over-billed more than$5000. Refused to provide invoices to itemize material and labor costs.
Description of Work
Remodel an apartment
Category
remodeling
Cost
$23,000
Luqman T.
5.0
05/28/2019
Tracy is impeccable in hos professionalism,punctuality .They are a busy group I think so turn around time for quotes are almost 7-8 days ,but this was already mentioned up front.He could envision my plan perfectly with few hints and he actually improved on it significantlyHe quoted approximately 223000 for a 12x14 sun room with mostly glass windows ,ne.w roof and large picture window separating living room and sun room..He gave me a step by step project prediction and payment schedule with a detailed contract agreement and revised it based on my request for a labor only quote.His quote was within the medium .I had received quotes from 15 k to 35 K on the same project.I choose some one with a lower quote due to my budget restriction and an effort to a person back on track in his life.If it was not for the second reason I would have definitely opted Tracy and his team. Hopefully I will have chance to work with him again !
Description of Work
Contacted Tracy on a quote for building sunroom in my open deck with huge windows .This work also needed removal of fireplace and wall separating deck from living room .
Category
remodeling
Hire Again?
Yes

Service Provider Response

Thank you so much Dr. [Member Name Removed]!!! You were great to work with. Ultimately, we didn't land the job, but I completely understand. Honestly, the fact you are helping someone get on their feet and lending a helping hand is wonderful. If we can be of any assistance to him, such as drawings or information, or even advice, we are willing to help you and him. Please reach out and let us know.
Rick A.
5.0
05/25/2019
We we're looking for a GC to give us an estimate for a full renovation if a house we were considering and reached out to several top-rated contractors. Artisan was the first to respond. While we didn't end up purchasing the house, it was clear as we went through and discussed options that they were pros. They gave excellent advice, and acted as true consultants for us. Would definitely hire.
Description of Work
Estimate on home renovation
Category
remodeling
Hire Again?
Yes

Service Provider Response

Hi guys!!! We completely understand that things sometimes change for MANY reasons. We have been happy to work with you, and look forward to working with you again. We consider you guys as friends, and would like to stay in touch regarding future projects you might have. Thnak you for depending on us,...we won't let you down!
Conan A.
5.0
11/18/2018
Hands down a company we would use again. They worked around our work schedules and our new baby schedule. They were flexible when we felt we just couldn't be. We actually met the owner in a restaurant while standing in line to pay. We talked briefly about some project ideas so I contacted a few days later and they came out to estimate. We hired them to do a ton of work in our house and they did a wonderful job. When our budget permits we will call on them again. Again, I want to reiterate there are tons of contractors out there, but these folks are great in our opinion. My only negative thing to say is they sometimes didn't keep the exit door always shut and our dog got out a few times.
Description of Work
General whole house contracting
Category
custom cabinets, ceramic tile, decks, glass repair, handyman service, interior designers, remodeling, roofing, garage builders, home remodeling, interior painters
Hire Again?
Yes

Service Provider Response

Scooter is a great dog, and I hope he is feeling better. We didn't mean to let him out. I am so sorry! However, we thank you for your honesty and fairness in this review of us. We would love to work or you again. Just let us know how we can help. (and we promise to not let the dog out)
Paul B.
5.0
10/31/2018
Overall the job went very well, and better than expected. Although the job took a few days more than anticipated; we are pleased with the result. Our kitchen was badly outdated and we have been looking to remodel. We first took to Lowes for our cabinets, but the cost was astronomical. We heard about this company from neighbors and went to check them out here. It turns out we got custom made cabinets, walls moved, countertops for less than what Lowes was going to charge us for just cabinets. The work quality was fantastic and the crews very professional and responsive. Would highly recommend.
Description of Work
Kitchen remodel
Category
custom cabinets, ceramic tile, handyman service, interior designers, remodeling, home remodeling
Hire Again?
Yes

Service Provider Response

Thanks for this review!!! Your family was amazing to work with throughout every phase of this project. I look forward to coming to your home next week to honor our warranty and the additional work you need done. Means so much to us that you are considering us for an additional project.
Melton G.
5.0
10/17/2018
We were in the process of selling our home, and needed several repairs done before we are able to sell. We called 4 contractors to give us an Estimate. One of those contractors never showed up, 1 didn't even come, and another came did an estimate, but never would return our calls. Cornerstone came did a thorough inspection and came back once more, and provided a detailed estimate of the work we wanted. We appreciated that and made the decision to hire them. They came and helped us fix the structural repairs and other cosmetic repairs we needed. Throughout the process they were very professional. We are hiring them again soon for some items in our new place.
Description of Work
Home Repairs
Category
interior designers, remodeling, home remodeling
Hire Again?
Yes
Wanda R.
5.0
05/12/2018
Cornerstone was very professional and courteous. Always willing to work around our schedules. Great quality of work.
Description of Work
Repairs from water damage
Category
remodeling
Hire Again?
Yes
Linda M.
5.0
03/12/2018
We were very pleased with the punctuality, professionalism and quality. They really did an awesome job and all the employees were kind and thoughtful. Wwe would def hire them again.
Description of Work
Garage Remodel
Category
remodeling, garage builders
Cost
$4,850
Hire Again?
Yes
Melissa E.
5.0
01/27/2018
Grayson fit me in quickly and was very thorough! Gave me a detailed letter for the lender and charged me a reasonable cost compared to other companies I called.
Description of Work
I needed the foundation and other issues looked at before I bought a home after an inspector found concerning issues.
Category
remodeling
Cost
$250
Hire Again?
Yes
Matthew N.
5.0
01/10/2018
I hired Cornerstone Design Build Group Inc to build a new carport that would blend seamlessly with and accent the existing structure of the home. This was a complicated undertaking and would extend the roof line of the property. I could not be more pleased with the result! Highly Recommend.

Images

Review for Artisan Building & Design LLC - 6165 Jonestown rd, Winston Salem, NC - 36743118
Description of Work
Home Carport addition and roof tie in
Category
remodeling
Hire Again?
Yes
Dottie H.
5.0
01/05/2018
We lived out of town but purchased a home in Winston because we planned to move there. We were hesitant about hiring a contractor to do work at our new place. It was a scary proposition to us but this home need a ton of TLC just to be able to live in it. So glad we found Cornerstone Design Build Group, Inc. Our experience with them was great. They sent us pictures and videos almost daily of the progress on our home. It was a fantastic experience, even though we were far away. Now, we are in our home and it just looks great. They did everything we asked and got the job done just before we moved in. Good people in this company and we will use them again.
Description of Work
We needed new vinyl siding, windows, a new deck, and a few other minor to major repairs on a home we purchased in Winston Salem
Category
remodeling
Hire Again?
Yes
Jo L.
5.0
01/05/2018
We first called this firm because of their notoriety for Design work. At our first meeting we pleasantly discovered that he was not only an expert on design, but also a contractor. This proved to be helpful for the wonderful success of our remodel. I only give them a B in the price category because they were not the cheapest company we interviewed, but I certainly feel that in the end we could not have hired anyone better. One of the biggest reasons we hired Cornerstone was how well they communicated with us from start to finish and even afterwards. I strongly encourage anyone that wants to have work done on their home or business to contact this company
Description of Work
We needed a consultation with regards to the redesign of our outdated bathroom, and a few other ideas regarding other areas of our home.
Category
interior designers, remodeling, home remodeling
Cost
$19,857
Hire Again?
Yes
Dj K.
5.0
12/19/2017
Termites nearly destroyed our home. After talking to several contractors we finally and thankfully found a contractor who had the ability, skill, and tenacity we were looking for. He even came back from vacation just to help us. He took the time and educated us on the problems at hand and the process of the repair. He left to put together an estimate for us and in the meantime we checked his credentials, BBB rating, and references. We learned through our checking that he is not only a solid General Contractor but an award winning designer. We got the estimate and was very surprised that the cost of this was not going to be as high as I thought. In the end we got a great job. They are good people to know and we have become friends throughout this process. I am very proud to recommend Cornerstone, and we are using them again after Christmas to remodel our Master Suite
Description of Work
Termites caused severe structural damage to our home.
Category
remodeling
Cost
$27,242.68
Hire Again?
Yes

Service Provider Response

Thank you for your review of us. We love working hard for reviews like these
Andy A.
5.0
12/06/2017
They did a fantastic job. From the very first time I met Grayson. He gave me a quote that remained the same once the job started. They did there jobs and cleaned up afterwards. Got the colors together and my wife was very pleased. Every worker they send out for plumber, electrical ect. The workers treated your home as there own. They were very professional.
Description of Work
They build a small room and added that to the house.
Category
remodeling
Cost
$34,000
Hire Again?
Yes

Service Provider Response

Thanks so much. Pleasure to work with each of you
Ed B.
5.0
11/15/2017
We have had a lot of work done on our house by various people. Some of it good and some it not so good. This company did it the right way. I will use no one else for any other work I need to have done. They are not only contractors, but designers as well. They gave my wife and I the beautiful well designed kitchen and bathroom we wanted. They followed up to make sure we were both completely satisfied. We had a slight issue with a small bit of sheet rock work and the owner of the company refused to take our money until they'd corrected the issue and we were completely happy. I'm so happy with the way both rooms turned out. We received their name as a reference and every person we talked to about them exemplified their honesty and integrity.
Description of Work
They completely remodeled our kitchen and bathroom.
Category
interior designers, remodeling, home remodeling
Cost
$75,000
Hire Again?
Yes

Service Provider Response

[Member Name Removed], thanks so very much for your review of us. We try to make our clients happy and you and your family helped us too.

    Phone

    Address

    6165 Jonestown rd

    Winston Salem, NC 27106

    Monday
    8:00 AM - 5:00 PM
    Tuesday
    8:00 AM - 5:00 PM
    Wednesday
    8:00 AM - 5:00 PM
    Thursday
    8:00 AM - 5:00 PM
    Friday
    9:00 AM - 1:00 PM

    Website

    http://www.artisanbuilddesign.com

    Other Information

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    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

    FAQ

    Artisan Building & Design LLC is currently rated 4.5 overall out of 5.

    Artisan Building & Design LLC is open:

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 9:00 AM - 1:00 PM

    Artisan Building & Design LLC accepts the following forms of payment: Visa, American Express, MasterCard, Discover, Check, Financing

    Yes, Artisan Building & Design LLC offers free project estimates.

    Yes, Artisan Building & Design LLC offers eco-friendly accreditations.

    Yes, Artisan Building & Design LLC offers a 10% senior discount.

    Yes, Artisan Building & Design LLC offers emergency services.

    Yes, Artisan Building & Design LLC offers warranties.

    Artisan Building & Design LLC offers the following services: We offer full scale Kitchen Remodeling, Bath Remodeling, Custom Decks, and other General Home Remodeling, as well as custom Home Construction. Our award winning Designer is among the best in the nation and has won several industry awards of distinction. Since 1985 Artisan Building and Design LLC has stood out in the construction, remodeling and renovation industry as a full service Design - Build firm,